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Reviews of Holiday Inn Irapuato, an IHG Hotel

3.5 out of 5
Holiday Inn Irapuato, an IHG Hotel
Av Arboledas 2049, Irapuato, GTO

Reviews

8.4

Very Good

Rating 10 - Excellent. 28 out of 73 reviews" "
Rating 8 - Good. 31 out of 73 reviews" "
Rating 6 - Okay. 10 out of 73 reviews" "
Rating 4 - Poor. 4 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs new towels
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irapuato
Great place to stay!
Stayed 2 nights in May 2018

8/10 Good

Patricia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly staff
I have stayed at the Holiday Inn Irapuato several times over the past few years when I visit my relatives. It is a very modern, clean hotel, with a good restaurant for breakfast or lunch. The rooms are very large and comfortable and always very clean, with nothing ever missing (like towels and other supplies). The staff are - without exception - always very polite and friendly. There is shopping within walking distance. I really enjoy staying here and will continue to do so in future visits to Irapuato.

6/10 Okay

Kurt

Liked: Cleanliness, room comfort
Not so Holiday Inn
This location is definitely not like most Holiday Inns I've stayed at. For the area, the room prices are high and the amenities are terrible. The lobby appears to have been renovated recently but little or no attention was paid to the rooms. If you're travels take you to Irapuato, I'd suggest a different hotel. The only real perk is the secure underground parking.
Stayed 1 night in Aug 2017

6/10 Okay

Kurt

Liked: Cleanliness
Not so Holiday Inn
The night I was there a room with drunk people one floor below me were making a lot of noise. I complained to the front desk and they said there was nothing they could do. Management asked if I wanted to change my room. At 1:30 AM, I decided not, but an hour later, I did because they noise from the room got worse. I was being inconvenienced because I was being quiet. I then asked the front desk for a free breakfast coupon as some form of compensation for being inconvenienced. They seemed annoyed by my request. I would not return to this hotel if I ever find myself back in Iraputao. Another reason I would not return is the hotel is expensive for the area and the rooms are very outdated. The first floor was probably renovated recently. I was very disappointed with this hotel.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Noisy rooms
They room they give me the 6th floor was noisy due to central AC. I complained and they changed the room for me in the same floor. The noise was reduced, but it was stil not comfortable to sleep! The train track is close the hotel. So you can hear the train and it is annoying!

8/10 Good

Katsuyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tulio, San Rafael, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, large clean rooms.
Great hotel that has everything you need for a business trip. The room were large, the food was good the staff were friendly and courteous. The hotel was a bit far from the center, but was close to a few malls. The area around was not inviting for walks, but that was not my reason for going to Irapuato.

4/10 Poor

Foreigner

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor WiFi connection with Cold Shower on top
Very poor WiFi connection, unless you decide to stay late at night or early morning... It is not suitable for serious business traveler. Also, I suffered Cold morning Shower on 2nd night of stay. It is bad, since hotel staffs are very good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel.
Nice hotel with a nice staff. However, the train that runs near by makes it difficult to sleep.

10/10 Excellent

Sandra Gonzales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Carlos Caicedo, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, good service, fair location
Good quality, good for transit stay, too much noise coming from the train close by, too noisy air conditioner

8/10 Good

Akira Osuga, San Diego

Liked: Staff & service
Disliked: Property conditions & facilities
Flood in the bathroom
The level of the floor in the shower room is higher than that of the floor of the bathroom. No door nor bath tub is there. The curtain doesn't keep water from pouring out of the shower room. Inevitably the bathroom after taking shower gets soaked. How is it possible that the constructor or designer made the shower room that way. Unbelievable.

10/10 Excellent

Petertraveler, Usa

Liked: Cleanliness, staff & service, room comfort
Very good
Happy will recomend, clean, good food , good location

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Me dieron unos vales de desayuno para 3 personas y solo me dieron 2 a la mera hora. La regadera no funcionaba bien
Stayed 2 nights in Mar 2020

8/10 Good

Fabien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

SAUL

Stayed 1 night in Nov 2019

10/10 Excellent

guillaume

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 10 nights in Sep 2019

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Buena ubicación, buen hotel, pero si es un poco costoso para la zona
Stayed 1 night in Sep 2019

8/10 Good

fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2019

6/10 Okay

Sebastian

Liked: Cleanliness, staff & service
Stayed 11 nights in Jul 2019

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable mais un peu vieillissant. Gros point noir : les trains qui passent très près et qui klaxonnent à chaque fois, de jour comme de nuit... Personnel très sympathique et réactif.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente, la rapidez para atenderte, las habitaciones muy cómodas, en general lo recomiendo
Stayed 1 night in Jun 2019

4/10 Poor

Gelacio

Disliked: Cleanliness, staff & service, amenities
El servicio del personal pésimo, especialmente de recepción
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Todo estuvo excelente; sin embargo las sábanas y toallas ya están demasiado viejas y en muy mal estado.
Stayed 1 night in Mar 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente... En todos los aspectos
Stayed 1 night in Feb 2019

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservar desde App número total de personas
Todo bien solo que en el checkin pedimos cambio de cama King por 2 matrimoniales y nos cobraron 2 personas extra siendo que la habitación era para 4 personas, reserven por la aplicación número total de personas para que no haya cobros extra.
Stayed 1 night in Feb 2019

6/10 Okay

Rene

Liked: Cleanliness, property conditions & facilities, room comfort
El personal te trata con apatía , la única persona amable fue el del estacionamiento
Stayed 1 night in Jan 2019

8/10 Good

JOAQUIN

Liked: Cleanliness, property conditions & facilities, room comfort
gracias por la atención, estuvo bien mi reservación , gracias por el apoyo
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel y excelente ubicación además de que adoro el restaurante para los bufetes en los desayunos!!!.
Stayed 1 night in Nov 2018

10/10 Excellent

Luis, Playa del carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uno de los mejores hoteles de irapuato, excelentes servicios y amenidades, habitaciones amplias y comodas, en general muy buen hotel y buena relacion calidad precio.
Stayed 2 nights in Nov 2018

10/10 Excellent

Martin

Excelente Hotel
Muy bien, excelente hotel, con una gran atencion y a precio asequible. Habitaciones confortables, su personal siempre atento.
Stayed 3 nights in Aug 2018

8/10 Good

daniel, mexico city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Irapuatk
Esta bien ubicado a las plazas, ya que no hay mucho que hacer si solo vas de trabajo. Bien cuidado y espacioso para su categoría. La vida termina en general a las 9pm y muy pocas cosas están abiertas para comer después de esa hora.
Stayed 2 nights in Aug 2018

10/10 Excellent

Marco, Tequiaquiapan, Queretaro, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location
it´s a nice well equiped hotel, invites to come back
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
lauter Zug um 0500
freundliches Personal ,aber laute Zimmer

8/10 Good

amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiance
Bas c'était bien mais il manquait un peu d ambiance

8/10 Good

PATRICIO, DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VUELTA IRAPUATO
TODO ESTUVO INCREIBLE, EL HOTEL DE LUJO Y LAS HABITACIONES EXCELENTES
Stayed 4 nights in Mar 2018

8/10 Good

laura rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
con la renovación del hotel quedo mucho mejor. Saludos
Stayed 1 night in Jan 2018

10/10 Excellent

mireya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
miros
muy agradable. el granito en el arroz fue que fuimos con la familia y no pudimos comunicarnos en las habitaciones ya que nos quedamos en diferentes pisos.
Stayed 1 night in Jul 2017

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice
The hotel is nice, comfortable, clean. It offers good services for people on a business trip. It is well located, in a shopping mall. Breakfast is only buffet, but it is pretty decent. If you don't smoke, make sure you reserve a no-smoking room. Otherwise, you will get a room in a floor where smoking is permitted and you will be able to smell the smoke from other rooms.

6/10 Okay

toshihito

設備の割には割高

10/10 Excellent

Maria Gloria, Zamora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable y confortable

10/10 Excellent

Missael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practico para estancia corta en irapuato

10/10 Excellent

Francisco, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel limpio y en muy buena zona
Hotel muy comodo y muy bien hubicado con muchos lugares para comer cerca.