Free daily continental breakfast

Reviews of Hotel Mateos 1215

3 out of 5
Hotel Mateos 1215
Lopez Mateos 1215 Blvd., León, GTO

Reviews

6.8
Rating 10 - Excellent. 43 out of 176 reviews" "
Rating 8 - Good. 46 out of 176 reviews" "
Rating 6 - Okay. 42 out of 176 reviews" "
Rating 4 - Poor. 19 out of 176 reviews" "
Rating 2 - Terrible. 26 out of 176 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Citlalli E

Stayed 1 night in Jun 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Gerardo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but cute. Great service and excellent location.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property is nothing like the pictures show, room was extremely small there was no room between beds, smelled of sweaty sheets, gym was not gum but a small room with 2 machines parking was a back area that you were locked in and gad to request to be let in and out, we lost money and did not stay it was a terrible experience for my children.
Stayed 3 nights in Jun 2019

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor breakfast
breakfast is so poor, not enough varity
Stayed 2 nights in Jan 2019

6/10 Okay

Jesse, San Diego CA. Hotel is at Leon Guanajuato

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very small rooms. Parking needs lots of improvement , been share, and the cars have to come out on Monday morning !!!!!!????
Stayed 3 nights in Sep 2018

10/10 Excellent

ramiro, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i found this hotel rigth by downtown for the price it's good. i will stated againg

8/10 Good

Jose, brownsville

Liked: Staff & service
Small but served its purpose
its a good for a quick in and out trip.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Older small room, but pretty clean & good location
The hotel room was small, but comfortable. It was dated and could use a new coat of paint, but it was clean for the most part.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Overall nice
Overall it is a nice hotel. Staff is friendly, and very helpful. Only thing would be the pictures were not what the room looked like. The room was very tiny, but for the price, i cannot complain. I would say, if you are looking for something cheap, this is your place. It is not in the center of the city either (heads up).

8/10 Good

Patricia, Mexico city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good price-quality
Staff is very helpful, the hotel is well located and the rooms are clean, although a little small. But it is very good choice if you are looking for a good but not so expensive hotel.

2/10 Terrible

Brian, San Benito Texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NO NO NO NO NO
No Soap No toilet tissue No Shampoo No free Breakfast (advertised as available) No air-conditioning Mosquito in room Internet only worked about half the time The wobbliest ceiling fan I have EVER seen. You have got to be kidding me! TV did not work. As you can see, I was NOT a happy camper this hotel is only worth about $10.00 a night. The staff were nice and do speak English but the hotel is very poorly maintained and the room I stayed in was in serious need of renovation.

4/10 Poor

Ayleen R., California, US

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't let the modern look deceive you!
At first glance, this hotel was pretty great. Less than a kilometer from the Bus Station, a walk away from a car rental place, a 5 minute drive from the city center, and a sleek and modern look and feel. There was a valet service, free coffee or tea, and even a money exchange service. Everything seemed newly renovated; the lobby area was nice and clean. When we first got to our room, it seemed pretty clean compared to other hotels we had been in while our trip to Mexico. The bathroom was clean and seemed very updated. However, at bed time, when I opened my bed, there were short dark hairs!!!!! I am hoping they were leg hairs, but still. That is disgusting. It's like they didn't even wash the sheets after the last guest, because there is no way those hairs would have been there after washing them. The next morning when I woke up, I found a flea crawling on my leg. Considering I hadn't been in contact with any animals, the flea definitely was already in the room. Aside from the dirtiness, everything else was fine. The people at the front desk were helpful, and we were treated well.

4/10 Poor

SR, New York

Disliked: Staff & service, property conditions & facilities, room comfort
I thought I would have a pleasant stay at this hotel, not at all! No cable signal, no room towels, not even a small lamp in the room I felt I was staying at a hostel and not at a hotel.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paper walls
1.You can listen everything from the other rooms. 2. I felt the hotel very improvised. 3. I hope that nothing happens there, the emergency exit rute is a fake.

6/10 Okay

Verified traveler

Liked: Cleanliness
To small
The room was to small.. it felt like jail

8/10 Good

TigerKhanLV, Las Vegas

Liked: Cleanliness, property conditions & facilities
decent hotel
Although the hotel is small and easy to miss, it wasn't bad for a one night stay.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Arrived at hotel after a long flight to rest , but left after an hour because hotel was extremely noisy and bedding looked dirty.

10/10 Excellent

Selena, Greenville, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
It was Good I loved It. I realy enjoy The location close to everything

4/10 Poor

Ray, Calgary

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Mateos 1215, Leon
Minimal service. No bedside light. Minimal bathroom space. Small room. VERY noisy. However, what is there seems to work fine - toilets flush, sinks drain, water is hot and the room was clean. I wouldn't return...

6/10 Okay

Diego

pagó extra por partes de usted , no an realizado la devolución de 98o pesos. no realizó factura de la noches pagadas.
Stayed 3 nights in Mar 2024

8/10 Good

MIGUEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno la atencion de la recepcionista exelente y el que atiende en el horario de la noche muy amable
Stayed 2 nights in Feb 2024

10/10 Excellent

Selenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto todo lo que necesitas
Stayed 1 night in Dec 2023

6/10 Okay

Carlos Eduardo

Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Traveled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Pablo

Disliked: Property conditions & facilities
No regreso acá
Stayed 2 nights in Nov 2023

8/10 Good

Alan Omar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 3 nights in Sep 2023

8/10 Good

Alberto

Stayed 2 nights in Sep 2023

6/10 Okay

alberto

Stayed 3 nights in Sep 2023

2/10 Terrible

David

Stayed 1 night in Aug 2023

6/10 Okay

rokea

La doble cama no eran independientes, era un colchon abajo de la matrimonial, el buffet tenia poca comida para seleccionar
Stayed 3 nights in Aug 2023

10/10 Excellent

Nohemí Elizabeth

Stayed 1 night in Jul 2023

2/10 Terrible

Carlos

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Mala
Stayed 1 night in Jun 2023

6/10 Okay

arturo

Stayed 1 night in May 2023

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien, son muy amables y serviciales.
Stayed 1 night in Apr 2023

10/10 Excellent

Rigoberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio, costo y calidad
Stayed 1 night in Mar 2023

6/10 Okay

Daniel Eugenio

Liked: Cleanliness, staff & service
Reservé una habitación doble estándar con ventanas o vistas al exterior y al llegar al hotel solo quedaba una habitación pequeña sin vistas, estuve herméticamente cerrado. Cómo es posible que no se cumpla con lo reservado con antelación?? Además, muchos de los canales del megacable tenían problemas de audio, entrecortados, imagino por deficiencia de cobertura en la habitación. Finalmente, en la página web dice "desayuno continental incluido"; por desayuno continental entiendo café (o té), tostadas, frutas, alguna bollería, embutidos, queso o yogur.. aquí solo había café, té y cereal.
Stayed 2 nights in Oct 2022

10/10 Excellent

José

Stayed 1 night in Aug 2022

8/10 Good

Norma Yomaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Federico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Muy agradable el hotel así como cerca de lo atractivo turístico y de negocios la atención fue una gran ayuda para todo muy atentos y cordiales
Stayed 1 night in Nov 2021

6/10 Okay

Leticia

Stayed 1 night in Oct 2021

10/10 Excellent

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amable atención
Cubrió la necesidad, aunque es pequeña la habitación, es cómoda y limpia
Stayed 1 night in Oct 2021

6/10 Okay

Talia

Business traveler
Liked: Cleanliness, staff & service
Agua caliente no salio
Tienes que dejar el carro en una calle al lado del hotel para registrsrte y luego te abren el estacionamiento EXCELENTE ATENCION el agua caliente brillo por su ausencia
Stayed 1 night in Oct 2021

2/10 Terrible

Fernanda

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

MARIA MAGDALENA NUÑO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable.
Stayed 3 nights in Sep 2021

10/10 Excellent

Brandonh David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Referencia de estancia en Leon.
Fue una experiencia agradable. Buenas camas y almohadas. Regadera fuerte y con presión como me gusta. Agua caliente rápido y sin demora. Desayuno básico pero muy rico. Atención fabulosa. La usamos para descansar básicamente. Enfrente Oxxo para comprar. Muy céntrico y con buena ubicación. Muy considerable para volver a hospedarse.
Stayed 1 night in Aug 2021

4/10 Poor

Juan Carlos

Disliked: Cleanliness
Mala atención
Pues me hicieron esperar como 40 min para hacer el check inn porque no tenian mi reservación, luego tuve que volver a esperar ya que la habitación que me dieron no habian hecho el aseo, sucia y en lugar de cambiarme de habitación me hicieron esperar hasta que se hiciera la limpieza
Stayed 3 nights in Jul 2021

2/10 Terrible

fernando

Business traveler
Liked: Staff & service
Tuve que pagar de nuevo e establecimiento. Por qué la reservación no apareció y hoteles.com si me cobro, ayúdenme. A resolver ese problema por favor por la devolución
Stayed 1 night in Jul 2021

8/10 Good

Silvia Graciela

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021