Reception

Reviews of La Morada

3.5 out of 5
La Morada
Correo No 10 Col Centro, San Miguel de Allende, GTO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 290 out of 437 reviews" "
Rating 8 - Good. 111 out of 437 reviews" "
Rating 6 - Okay. 22 out of 437 reviews" "
Rating 4 - Poor. 11 out of 437 reviews" "
Rating 2 - Terrible. 3 out of 437 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Carolina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds were not clean, AC didn’t work, and there was no hot water.
Stayed 1 night in Oct 2023

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeffrey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodating and helpful staff. Ideal location steps from main cathedral and plaza. Comfortable and clean rooms. Beautiful colonial hotel!
Stayed 1 night in Jul 2023
Response from Jaime Leyva, gerente de opreaciones on Jul 30, 2023
Hello Jeffrey. Thank you for your kind words! We are thrilled to hear that you had a wonderful experience during your stay with us. Our staff takes great pride in providing exceptional service, and it's delightful to know that their efforts made a positive impact on your visit.Thank you again for choosing our hotel for your stay. We genuinely appreciate your positive feedback, and we hope to welcome you back in the future for another memorable visit. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Have a fantastic day!

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean
Stayed 1 night in Jul 2023
Response from Jaime Leyva, gerente de opreaciones on Aug 3, 2023
Erick, good morning,Thank you for your kind message regarding your recent stay in our hotel. We truly appreciate your feedback and are delighted to know that you had a pleasant experience during your time with us.We value your patronage and hope that you will consider staying with us again in the future. If there is anything specific you enjoyed or any aspect you believe we can improve upon, please feel free to share it with us. Your insights are invaluable in helping us enhance our services further.Once again, thank you for choosing our hotel. We look forward to welcoming you back for another enjoyable stay.Best regards,

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my staying with my mother for the first time at the beginning of June. I tried making reservations for December but unfortunately the property was not available. The only thing that this hotel is missing is a restaurant to have a free breakfast for customers during the stay but other than that everything was great. The friendly staff like Daniel and Juan Antonio were so helpful at all times. Thank you everyone.
Stayed 5 nights in Jun 2023
Response from Jaime Leyva, gerente de opreaciones on Jun 22, 2023
Hola Susana, Thank you so much for your message! I'm glad to hear that you had a wonderful time staying with your mother in early June. It's always special when we can create precious memories with our loved ones.I apologize for the inconvenience regarding the unavailability of the property for your desired dates in December. It can be disappointing when we're unable to secure a reservation for a specific time. However, I hope you'll be able to find an alternative that meets your needs and allows you to enjoy another fantastic stay in the future.I understand your suggestion about having a restaurant for complimentary breakfasts during the stay. It's certainly a convenient feature that many travelers appreciate. While this particular hotel might not offer that amenity at the moment, I'm glad to hear that everything else exceeded your expectations.I'll be sure to pass on your kind words to Daniel and Juan Antonio, the friendly staff members who provided helpful assistance throughout your stay. Recognizing their dedication and excellent service is important, and I'm sure they'll be delighted to hear about your appreciation.Once again, thank you for your feedback and for choosing our hotel for your stay. We hope to have the pleasure of welcoming you back in the future, providing you with an even more enjoyable experience.

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed at La Morada for seven nights in late May and Early June, 2023. We liked the hotel's excellent location, only a few steps from San Miguel de Allende's central square, our room was large and comfortable and the staff was pleasant and efficient.
Stayed 7 nights in May 2023
Response from Jaime Leyva, gerente de opreaciones on Aug 3, 2023
Dear Vincent, Thank you for taking the time to share your feedback about your recent stay at Hotel La Morada. We are thrilled to know that you were pleased with our hotel's excellent location, just a few steps away from San Miguel de Allende's central square. Being in the heart of the city allows our guests to fully immerse themselves in the vibrant atmosphere and explore the charming surroundings conveniently.It brings us joy to hear that you found your room spacious and comfortable. Providing our guests with a relaxing and cozy environment is one of our top priorities, and we're glad your accommodations met your expectations.We're here to ensure that you have another wonderful experience at Hotel La Morada.

6/10 Okay

Jay

Liked: Cleanliness, staff & service
Was fine but would stay somewhere else next time.
We had to change rooms 4 times!!!! Room #1 no A/C; room #2 A/C ran out of coolant while we were out; room #3 the A/C blew air but it was not cool; room #4 was fine. The staff was helpful with all of this but it was ridiculously annoying. Room #4 had no iron or ironing board so I had to request and did finally get. The hotel is in a great location.
Stayed 3 nights in May 2023

10/10 Excellent

Hilda

Stayed 1 night in May 2023

10/10 Excellent

Gina

Stayed 1 night in Apr 2023

10/10 Excellent

Briceida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean space, excellent location
Stayed 4 nights in May 2023

10/10 Excellent

Jorge Alberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was super clean, staff very friendly and readily to assist, courteous. Location was right at the heart of the tourist attractions, shopping, restaurants all at a walking distance. Would definitely be coming back to stay again.
Stayed 5 nights in May 2023

10/10 Excellent

Swaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location. Very friendly people.
Location! Location! Very helpful, courteous staff. Very clean. Maria from housekeeping is exceptional in providing personal service. The reception people and very helpful and friendly. Since we needed a walk in shower the only room that was possible was very dark. I feel they could have other rooms with this choice. Loved staying there.
Patio
Stayed 9 nights in Apr 2023

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel, except there is no elevator. Request first floor Rooms
Stayed 4 nights in Mar 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to everything - shopping, the main church and square, rooftop dining & more. The common spaces are beautiful (you mostly have to sit in the lounge to access their wifi). The rooms are large and lovely.
Stayed 5 nights in Mar 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location perfect for first time visit to San Miguel
Stayed 9 nights in Mar 2023

10/10 Excellent

Sawsan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Perla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to to square and very clean.staff was wonderful
Stayed 1 night in Mar 2023

10/10 Excellent

LUIS

Stayed 1 night in Mar 2023

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location nice room Staff friendly Close too the plasa.
Stayed 2 nights in Feb 2023

10/10 Excellent

ESTHELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is literally in the downtown. You can walk everywhere from here, staff very friendly and professional, great service, clean rooms, great view from front balcony and great deals Overall, it was a great hotel in San Miguel de Allende
Stayed 3 nights in Feb 2023

4/10 Poor

Andrew Jay

Traveled with partner
Liked: Cleanliness, staff & service
Great location!

10/10 Excellent

Kyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Domingo

Stayed 1 night in Dec 2022

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
A perfect location for the first time visitor ! Right next to the central plaza and church of San Miguel . Staff was very helpful and pleasant and our room was beautiful with a pocket balcony so we could watch all the festivities and fireworks for the Feast of San Miguel celebration .
Stayed 4 nights in Sep 2022

10/10 Excellent

Patricia

Stayed 3 nights in Sep 2022

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

gayle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, cleanliness, quiet. Love it all.
Stayed 4 nights in Sep 2022

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from everything
Stayed 4 nights in Jul 2022

10/10 Excellent

juan

Stayed 1 night in Jul 2022

8/10 Good

Aldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien solo que le faltarian amenities y en cuanto a la regadera el agua sale o muy fria o muy caliente. Ademas el suelo esta muy resbaloso.
Stayed 2 nights in Jul 2022

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've read a few sour apple folks complain about the bells in the village of San Miguel. Honestly, the bells are part of the charm of this village and there is no escaping them. After a day or so ... the bells are part of the fabric of your soul and the magic of SMA. The Hotel - excellent - the staff was always there, super friendly, and responsive. What more can you ask for? Thank you for a great stay.
Stayed 7 nights in Jul 2022

8/10 Good

Darryl Khoa, New Orleans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the city and the history of San Miguel de Allende, everything is wonderful. The hotel location is perfect and can’t complain about it because it’s right in the middle of the central area. The room is nice and comfortable and clean, and staff is very polite, the housekeeping lady is amazing. I have a great time staying here, however there is something i have a little concern, first I don’t think I have any benefits for gold members , I don’t think my room has upgraded and front desk don’t say anything while checking in, just give me the key to the room only. Secondly I’m looking for a massage cause I might have discount for my membership but once again i can’t communicate with front desk guys, so I have to go the other place to get massages. Everything is wonderful, every one here is friendly and super nice but if we can have more communication with the customers and I think that will be great I’ll definitely come back to the hotel on my next trip to San Miguel
Stayed 5 nights in Jul 2022

10/10 Excellent

Jessica, Monterrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the hotel. The staff always provided help when needed. They count with free valet parking which is very valuable in a town where parking is an issue. Everything was at a walking distance and the neighborhood is really safe.
Stayed 3 nights in Jun 2022

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful rooms with excellent service
Love the location of this hotel and the amicable service. Would come back in a heartbeat!
Stayed 3 nights in Jun 2022

10/10 Excellent

Ellen

Stayed 1 night in Jun 2022

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've visited San Miguel for many years now. Having stayed at many hotels close to the town center, our favorite is La Morada. We now return there with each visit. The rooms are very contemporary, stylish, clean, and quiet. There is always someone on staff during business hours that speaks English. They helped us with taxis, covid testing, on call doctor, and more. At check in... we arrive, give them our name, and they hand us the key. Its that easy. All rooms are beautiful, and baths up to date. Some rooms have views. Some have air conditioners. Request your preference. In May its chilly cool in the morning, and hot in the afternoon. The best for under $200 / night for two queens.
Stayed 6 nights in May 2022

8/10 Good

James

Stayed 3 nights in Apr 2022

10/10 Excellent

Baily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff.
Stayed 3 nights in Apr 2022

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great service.
Stayed 3 nights in Apr 2022

2/10 Terrible

Stephen

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2022
Response from Jaime Leyva on Apr 11, 2022
Stephen, buenos días. Sentimos mucho que haya tenido una experiencia negativa y le agradecemos que haya dedicado su tiempo a enviarnos un comentario, Esperamos que vuelva a visitarnos y que nos permita superar sus expectativas. Saludos

10/10 Excellent

Mariana, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and spacious rooms!
Stayed 3 nights in Apr 2022

10/10 Excellent

Wendy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. It is a beautiful property. Staff was great and very helpful. Will stay again.
Stayed 1 night in Mar 2022

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property, located within crawling distance of the jardín. The exterior is nondescript, and the entrance and check in area are small—suggesting that what lies ahead may be disappointing. However, the interior gives quite a different impression. We had a large, ground floor room—one of several rooms surrounding a large, private interior patio which is a great escape from the city. The staff and service were great. We hope to stay there again.
Stayed 7 nights in Mar 2022

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotels location is superb and close to all the sites and points of interest. The staff was courteous and helpful. The room was clean and updated but some of the furniture and woodwork need some tlc. The hotel provided offsite parking which was a plus.
Stayed 3 nights in Mar 2022

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2022

10/10 Excellent

Jose Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything close to Downtown & service was the best
Stayed 8 nights in Feb 2022

10/10 Excellent

SARAH, Sheffield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most comfortable beds I have slept in.
Stayed 1 night in Jan 2022

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could not have been happier. Great location. Great service. Arranged for my Covid test to return to USA in my room.
Stayed 5 nights in Dec 2021

8/10 Good

jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place. Only down side is the bright lights that could not be blocked out by the minimal black out curtains. The y need bigger curtains. Other wise---fabulous place.
Stayed 2 nights in Dec 2021

10/10 Excellent

Patrick

Stayed 2 nights in Dec 2021