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Definitely the best hotel in San Miguel de Allende. The hotel facilities are amazing and staff go the extra mile to make your stay the best.
Very comfortable and relaxing hotel. Check in and out was easy and quick, the room was clean, the bed comfortable and the staff pleasant. The wifi was a little slow and sometimes cut out and the shower never got very hot, but was otherwise fine.
The room we booked was a junior suite which was spacious and beautiful, the staff was wonderful and worked hard to made our stay a great experience. Our special thanks to Mr. Grana (Hotel Director), Saul at the restaurant and Raymundo (bell boy) for making our stay so memorable.
The location was great. Staff were very friendly and willing to help,but not real knowledgeable about activities in area. The shower had a marble floor that got VERY slick.
This is one of the friendliest and most luxurious vacations ever! I travel a lot! Every detail was tended to, from freshly made breakfasts, to snacks and assistance with travels. I highly recommend them!
Good hotel in great location. Nice restaurant with pretty good food. Hotel website mentions a spa but there is none. Staff do not speak any English but are very helpful. Rainfall shower head is excellent with great water pressure, the pool area seemed a bit neglected. The rooms are rather dark. If ...
I was looking for a quick getaway. I was overwhelmed with work and personal problems, so I needed to breathe. Little did I know I was so close to the perfect place to do so. It's the ideal place if you're looking for a little escape. Beautiful view, amazing facilities, outstanding service. It's not ...
Overall I loved the hotel .its location , staff, decoration, cleanness The only remark I have is my suite was a two floor and the bed was on the upper area and bathroom was downstairs which I felt pretty uncomfortable
This hotel is in the middle of all the action. The room was very comfortable. The bed… excellent with several pillow choices. The hotel staff couldn't be more accommodating. They were wonderful and added to our overall experience. The service was impeccable!
The place is exactly on the middle of everything the price is good and the food it this slow at the restaurant but it's also good, The great places are around this hotel about 30 minutes walking distance
Nice, clean, ample room with great view. However, air conditioning hardly worked and room was extremely hot even during the night. We had a room on 3rd floor with no elevator.
Had a good time while in the hotel. I liked the buffet breakfast and liked that the hotel was new and the staff was friendly and the beds were comfy.
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