Ratings based on 66 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Oscar

Excellent Hotel

Posted Jun 11, 2017 on Hotels
Excellent hotel. Very elegant and super nice for the price. It has a small parking in the front but very convenient since you can actually see your car from your room. The room is very elegant and the hotel overall is very well decorated. It has breakfast included which is also very good. The dining room is also very elegant and excellent decoration. I would totally stay there again.
3 out of 5
by A verified traveler

Confortable but overpriced!!

Posted Aug 13, 2016
Pictures look a lot nicer than actual rooms. The quality of toiletry sheets and towels doesn't match the price. Breakfast is limited to available items, definitevely overpriced. Stayed in other hotels in San Miguel and Queretaro for half the priced and more pleasent experience!!'
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel and grounds.

Posted Jul 19, 2016
Very friendly and helpful staff. Would highly recommend this hotel to anyone.
Comment from Hotel Management
Jul 26, 2016 by María Núñez , Hotel Management
Thanks for your comment, we are pleased who has spent a pleasant stay. We wait soon on your next visit. Best regards good day !!
4 out of 5
by A verified traveler

Posted Jul 11, 2016 on Hotels
The hotel is old house that has been remodeled without loosing its original charm. The rooms are spacious and themed individually. The staff was wonderful! Food is made to order so it takes a little long but it is delicious. If big pools are not a must, this hotel is perfect!
Comment from Hotel Management
Jul 26, 2016
Thanks for your comment, staff always gives the best to spend a pleasant stay, we are pleased you have been. the hope on your next visit Best regards Have a nice day!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful colonial building and accommodations.

Posted May 3, 2016 on Orbitz
The hotel staff is very helpful. The place is very charming. Will stay there again next time in Guanajuato.
4 out of 5
by Randy

This traveler left a rating score only Posted Dec 15, 2015 on Hotels
4 out of 5
by Claudio from San Diego

Great with nice rooms away from the noise

Posted Jun 17, 2015 on Hotels
Great place to stay, nice gardens and rooms were decorated nicely. We did not have this issue but you could tell it would not be easy to get around if disabled and have trouble using stairs though.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 9, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

details

Posted Oct 27, 2014
Pros: staff positive attitude to any unforeseen problem
Cons: Noise, just don't get suite Mineras.
Location: Neighborhood
Positives: staff attention to details, incredibly creative chef(Judith) in the kitchen, large room, dining room staff terribly efficient, near public transportation, quiet neighborhood with park across the street, smooth check-in, friendly staff, spa back massage was superior, no request was a problem for this hotel, staff's use & understanding of English Negatives: very sketchy WiFi, 30 minute walk to Centro Historico, the loud noise of cleaning their kitchen from 10-11 every night was directly under our window, had to duck our heads down constantly as there were exposed support beams from a few inches to 6 feet high (problematic when nature calls at night).
4 out of 5
Recommended
for Couples
by Nancy from California

Great hotel if you are looking for quiet.

Posted Feb 24, 2014
Pros: Location, staff, ambiance
Location: There is a little park across the street and a reservoir nearby. Nice spot for a short walk.
Very quiet, lovely neighborhood, friendly staff. Pleas note, hotel if far from the center town, making the experience quiet and relaxing but not in the center of things.