Ratings based on 151 Verified Reviews

4.8 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from miami,fl

Top flight hotel

Posted May 24, 2017
The Rosewood is a really beautiful and well run hotel. Staff was wonderful, the rooms big and comfortable, and the food excellent. Tapas on the roof deck is a must.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Excellent hotel in which to stay an visit.

Posted May 17, 2017
Pros: Service from top to bottom is top notch, high level of cleanliness, friendly and attentive staff, beautiful grounds and pool, great staff.
Cons: Nothing.
Location: There are museums, great restaurants, the plaza and the church to see, also there are a lot of nice little shops, all within walking distance of hotel
This is a beautiful and excellent hotel, staff is very attentive, the hotel grounds are in excellent condition and you see hotel staff taking care of the grounds without being intrusive to guests. The rooftop is beautiful specially in the afternoon and evening with breathtaking views of the city . Room was super clean and the beds were over the top, it was a really great night sleep, quiet and relaxed. The pool is beautiful and relaxing, the natural atmosphere around the pool is unreal with all the plants, the trees, and the birds flying around and playing around the pool. Overall an excellent experience, next visit back will definitely stay at this hotel once more.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful hotel with excellent amenities

Posted Apr 22, 2017
Great food, attentive staff & wonderful amenities. The rooms are well detailed with high end features. Perfect location between the central area of town and the beautiful public park.
Comment from Hotel Management
Apr 24, 2017 by Alfredo Renteria, Managing Director, Hotel Management
Thank you very much for your comments Moc, we are happy that you enjoyed your stay so much. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Newport Beach, CA

Our stay was perfect.

Posted Apr 17, 2017
We lived everything about the hotel from the food to the accommodations to the pool area.
Comment from Hotel Management
Apr 21, 2017 by Alfredo Renteria, Hotel Management
Thank you very much for your comments. We are happy that you enjoyed your stay and we hope you come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

A place of excellence

Posted Apr 14, 2017
Pros: The beauty of the property and grounds.
Cons: I wouldn't make any changes. Improvement will evolve through staff development.
Location: We loved the location due its easy walking distance from the central square and the beautiful basilica.
This is my second trip to San Miguel but my first stay at the Rosewood. I've never had a better hotel experience and I have stayed at some great hotels in California's wine country. The property is one of beauty and the staff is attentive, courteous, and very professional. We ate at all of the venues and the food was delicious. The roof top restaurant is amazing with an equally amazing view. We plan on returning to this hotel on our next trip to San Miguel and we have insisted that our friends do the same.
Comment from Hotel Management
Apr 21, 2017 by Alfredo Renteria, Hotel Management
Dear Fred & Pat, We are very happy to read your review and that you enjoyed your stay with us so much. All the details you mention are important for us and we hope to welcome you back in the near future.
5 out of 5
Recommended
for Couples
by A verified traveler from California

No beach necessary. Stay was outstanding.

Posted Apr 1, 2017
Pros: Everything was 5 STAR
Cons: No areas of improvement. Stay exceeded expectations
Location: Close to everything
Best Hotel in San Miquel de Allende. We enjoyed it.
Comment from Hotel Management
Apr 19, 2017 by Managing Director, Hotel Management
Thank you for your kind comments Marc! Come back soon!
2 out of 5
by A verified traveler from Mexico City, Mexico

nice hotel disgracefull staff

Posted Mar 21, 2017
Didn't have hot water even after complaining several times. At checkout I complained and didn't even receive a apology....
Comment from Hotel Management
Mar 28, 2017 by Alfredo Renteria, Managing Director, Hotel Management
We are very sorry that you had the problem you mention about the hot water. We will check what happened to work on a permanent solution and avoid this to happen in the future. Hopefully we can welcome you again to pamper you more.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahrain

Excellent in all aspects

Posted Mar 3, 2017
Pros: Everything, location, style, decor, and service.
Cons: Keep up the same high standard. Nothing
Congrats to the leadership of this hotel for creating such an amazing and strong team. Everyone we were in contact with were exceptional in their service , help, and dedication, not to mention in their ward welcome. Rosewood San Miguel Allende ranks as one of the best hotel experiences I had. The concierge staff were extremely helpful and did the almost to make of stay enjoyable.
Comment from Hotel Management
Mar 7, 2017 by Alfredo Renteria, Managing Director, Hotel Management
Dear Basim, Thank you for taking the time to share your kind comments with us. We are happy that you enjoyed everything and that this was one of your best hotel experiences. Come back soon so we can pamper you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from RGV

Rosewood is the best place in San Miguel

Posted Mar 1, 2017
Good location excellent staff service food on the rooftop bar was excellent, room service is also excellent, Sunday brunch is a must , restaurant 1826 is ok
Comment from Hotel Management
Mar 7, 2017 by Alfredo Renteria, Managing Director, Hotel Management
Dear tvela, Thank you for sharing your comments about your recent stay with us. I hope you come back soon!
5 out of 5
by A verified traveler

Posted Feb 21, 2017 on Hotels
Comment from Hotel Management
Mar 2, 2017
¡Gracias por calificarnos!