Ratings based on 76 Verified Reviews

4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego Ca.

Beautiful Hotel, the best in Guanajuato

Posted Mar 29, 2017
Pros: The rooms....are huge !! and the amenities.
Cons: Had a problem without hot water in the morning. As soon as they were notified, the problem was resolved in minutes.
Location: Great location near Centro Historico and downtown (5 minutes taxi ride) Had a blast riding in the tunnels across the whole town...beautiful city.
The room we booked was a junior suite which was spacious and beautiful, the staff was wonderful and worked hard to made our stay a great experience. Our special thanks to Mr. Grana (Hotel Director), Saul at the restaurant and Raymundo (bell boy) for making our stay so memorable.
Comment from Hotel Management
Mar 30, 2017 by Atencion a clientes, Hotel Management
It is nice to know that your stay was pleasant, thanks for your comments Best regards
5 out of 5
by Rodrigo de santiago from Mexico City

excelent

Posted Jan 28, 2017 on Hotels
probably one of the most beautiful, excelent service and value for money hotels I have stayed. Its worth to come to Guanajuato just for this hotel
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
It is a pleasure to serve you, our priority is to make you enjoy your stay, thank you for your opinion about our hotel. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from San Fracisco

Wonderful Hidden Gem in Guanajuato

Posted Jan 23, 2017 on Orbitz
Beautiful hotel with fantastic service. No detail was left undone. The room was spacious with comfortable beds. The bathroom had a deep, spa tub. The soaps and toiletries were all L'occental. Just delightful! We ate dinner at the hotel restaurant and again it was a five star experience. We would love to come back and bring our whole family next time. What a gem!
Comment from Hotel Management
Jan 26, 2017 by Atención a clientes, Hotel Management
Dear guest, it is a pleasure to serve you. Thank you for your comments and we look forward to seeing you again. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Charming hotel with wonderful staff

Posted Nov 22, 2016
Location: Located near center of town - close to shopping, restaurants. Must see Diego Rivera's house and the Teatro Juarez in the center of town.
Hotel was charming, lots of atmosphere, with 5 star facilities throughout. Wonderful restaurant and great spa with an excellent masseuse. Staff was very helpful providing us with a staff member who took us touring throughout this charming town and even provided a car at no cost.
Comment from Hotel Management
Dec 1, 2016 by Atención a Clientes, Hotel Management
We appreciate your comments, it is enriching to know that we have made your stay a pleasant one. We look forward to serving you again. Best regards
5 out of 5
by A verified traveler

Romantic luxury escape in Guanajuato

Posted Sep 12, 2016 on Hotels
Villa Maria Cristina is a small luxury hotel in a quiet area of Guanajuato within walking distance to the historic center. The property is beautiful and the rooms are spacious and very nice indeed, with extremely comfortable beds. The hotel has a spa and wonderful and large heated pool. The restaurant is located in a beautifully decorated dinning room with the option of dinning on the outdoor patio. The food is outstanding as well as the wine selection. Villa Maria Cristina is definitely a treasure of a hotel with outstanding service and amenities as well. One of the best hotels we have stayed in world-wide. Will definitely return there.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
5 out of 5
by Robert from Califiornia

Posted Jul 5, 2016 on Hotels
Hotel was top notch. Service was great, restaurant was also wonderful the food was delicious.
5 out of 5
by Vladimiro

Best hotel in Guanajuato

Posted Feb 23, 2016 on Hotels
Great hotel, premium service! Hotel is located in an old house, they did a fantastic job with the remodelation. Spa is really nice and clean. Restaurante with great food and service. In general terms great place to relax
4 out of 5
by paul j from Los Angeles

Nice but less than expected

Posted Aug 10, 2015 on Hotels
After a 4 day stay in San Miguel de Allende we spent one night in Guanajuato on the way out of town rather than make a day trip from SMA. Villa Maria Cristina is certainly a beautiful property which makes its best impression in the public areas. The "Suite" we had ("Cristina") was smaller than I expected although appointed well and clean. On the Hotels.com website the room is advertised as "Suite,patio" so I was expecting a private patio but what you get is a Juliet balcony on a corridor looking onto the central patio, which I thought was a little misleading. The Air Conditioning was underpowered, and while it did cool the room, was very slow and ran all night just to maintain the room comfort. Room service food was just okay, nothing special although the service personnel were friendly, helpful and all fluent in English. There was a loud group that was yelling and screaming for much of the evening with loud music playing until past 1 am, although having the AC on all night covered up most of the extraneous noise. The front desk did allow us to stay past the usual noon check out time until we left for the airport at 4 pm without extra charge which was a plus. I did take a peek at the pool and spa which looked clean and well mainatined, but did not use them. All in all, a good property with a couple of caveats but I expected more given the price.
5 out of 5
Recommended
for Other
by j jack

Super stay

Posted Mar 26, 2015 on Orbitz
This is a fantatstic hotel in Guanajuato...top of the line!