Nice but less than expected
Posted Aug 10, 2015 on Hotels
After a 4 day stay in San Miguel de Allende we spent one night in Guanajuato on the way out of town rather than make a day trip from SMA. Villa Maria Cristina is certainly a beautiful property which makes its best impression in the public areas. The "Suite" we had ("Cristina") was smaller than I expected although appointed well and clean. On the Hotels.com website the room is advertised as "Suite,patio" so I was expecting a private patio but what you get is a Juliet balcony on a corridor looking onto the central patio, which I thought was a little misleading. The Air Conditioning was underpowered, and while it did cool the room, was very slow and ran all night just to maintain the room comfort. Room service food was just okay, nothing special although the service personnel were friendly, helpful and all fluent in English. There was a loud group that was yelling and screaming for much of the evening with loud music playing until past 1 am, although having the AC on all night covered up most of the extraneous noise. The front desk did allow us to stay past the usual noon check out time until we left for the airport at 4 pm without extra charge which was a plus. I did take a peek at the pool and spa which looked clean and well mainatined, but did not use them. All in all, a good property with a couple of caveats but I expected more given the price.