Reception

Reviews of Villa Mirasol Hotel

3 out of 5
Villa Mirasol Hotel
Pila Seca No. 35, San Miguel de Allende, GTO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 588 reviews" "
Rating 8 - Good. 170 out of 588 reviews" "
Rating 6 - Okay. 28 out of 588 reviews" "
Rating 4 - Poor. 9 out of 588 reviews" "
Rating 2 - Terrible. 4 out of 588 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jonatan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Mar 2024
Response from Villa Mirasol Hotel on Mar 28, 2024
Thanks for your review. Your opinion is important for us.

10/10 Excellent

Jose Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alejandra the recepcionist was an excellent person and very helpful.
Stayed 2 nights in Mar 2024
Response from Gerencia on Mar 25, 2024
Gracias por su comentario, esperamos pronto su visita nuevamente

10/10 Excellent

Josefina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is beautiful!!
Stayed 2 nights in Mar 2024
Response from Villa Mirasol on Mar 20, 2024
Thanks for your kind comments. We hope serve you again soon.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Loved everything about this quaint place -- the rooms are a bit plain and the wifi is very spotty, but other than that it's a great value and a great place to stay. I would definitely come back!
Stayed 3 nights in Feb 2024
Response from Gerencia on Mar 4, 2024
Thank you for your comments, you always be welcome to Villa Mirasol Hotel, hope to see you very soon.

10/10 Excellent

Ignacio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is near to all the most important places in San Miguel highly recommended!!
Stayed 2 nights in Feb 2024
Response from Gerencia on Mar 4, 2024
Thank you for your comments, you always be welcome to Villa Mirasol Hotel, hope to see you very soon.

10/10 Excellent

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Villa Mirasol was such a great surprise. The entire staff was so welcoming and happy to help my entire party beginning with the transportation from airport to hotel to having a clean room. The breakfast was delicious and plentiful. Amparo thank you for having such a great team! Last but not least…Alejandra you are a true gem.
Stayed 1 night in Feb 2024
Response from Gerencia on Mar 4, 2024
Thank you for your comments, you always be welcome to Villa Mirasol Hotel, hope to see you very soon.

8/10 Good

Thomas, Priddis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Villa Mirasol on Mar 21, 2024
Thanks for you opinion.We'll going to work to improve those aspect which not been of your complete satisfaction.

10/10 Excellent

Maritza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Villa Mirasol on Mar 6, 2024
Muchas gracias por su comentario y calificación. Esperamos poder volver a servirle pronto.

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and the people who staff it.
Stayed 7 nights in Dec 2023
Response from Gerencia on Feb 17, 2024
Thank you very much for the comments, We hope to see you again in this your home, very soon

10/10 Excellent

Mary Elizabeth, Corvallis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful building and everything was so charming and comfortable . No elevator so next time we stay there we will ask for a room on the second floor not the third. The staff were incredibly nice and accommodating. It will be our home in San Miguel.
Stayed 3 nights in Jan 2024
Response from Gerencia on Feb 17, 2024
Thank you very much for the comments, We hope to see you again in this your home, very soon

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, we loved it. Very clean, breakfast is very good, customer service is excellent. The rooms are very pretty Walking distance to the plaza and churches. .
Stayed 3 nights in Dec 2023

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Dec 2023

10/10 Excellent

Efrain, Bakersfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful only 13 room and they all have names . Very clean and neat. Love the place.
Stayed 3 nights in Nov 2023

10/10 Excellent

Efrain, Bakersfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful and the staff was the best I have ever seen and experienced. I will go back to it when in go back to San Miguel De Allende
Stayed 1 night in Dec 2023

10/10 Excellent

Maria D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Villa Mirasol on Nov 28, 2023
Muchas gracias por darnos esta puntuación, nos da mucha satisfacción que disfrutarás de tu estancia con nosotros. Esperamos que puedas volver pronto.

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, clean, charming, cozy
Stayed 2 nights in Nov 2023
Response from Villa Mirasol Hotel on Nov 29, 2023
Thank you very much for staying with us. We are happy with the comments you left us that makes us feel satisfied that you enjoyed your stay. We hope you come back soon.

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Clean, friendly, and location is perfect!
Stayed 2 nights in Nov 2023
Response from Villa Mirasol Hotel on Nov 29, 2023
Your comments are very encouraging, thank you for taking the time. We are glad you were with us, we hope you can come back again.

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely clean, friendly boutique hotel, somewhat outside the city centre but very charming.
Stayed 3 nights in Oct 2023
Response from Villa Mirasol on Oct 24, 2023
Hello, how nice that you liked it, we are satisfied that you enjoyed your stay at the hotel, thank you for your opinion.We hope you come back soon.Regards.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional hotel in a quiet neighborhood with warm and friendly staff. Morning breakfast we’re the perfect start to the day.
Stayed 4 nights in Oct 2023
Response from Villa Mirasol on Oct 20, 2023
Thank you very much, we are happy that you stayed with us, thank you for your positive comments about the hotel for us the most important thing is that you enjoyed your stay and that everything was fine. We hope to see you soon.

8/10 Good

Sheila

Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Villa Mirasol on Oct 20, 2023
Thank you for taking the time to give us your feedback about your stay with us. We hope that on your next visit we can help you and offer you the best services. We will continue to strive to improve in all aspects. Regards.

10/10 Excellent

Juan Carlos

Stayed 2 nights in Oct 2023
Response from Villa Mirasol on Oct 13, 2023
Muchas gracias por darnos esta puntuación. Deseamos que tu estadía con nosotros fuera agradable y cumpliéramos con tus expectativas. Te esperamos pronto y te deseamos siempre lo mejor.

8/10 Good

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel, I enjoyed the room, staff very nice and helpful, breakfast was great, only downside is that there is a lot of street noise at night and parking near the property is very hit and miss, did not know about valet service until after we left.
Stayed 9 nights in Sep 2023
Response from Villa Mirasol on Oct 8, 2023
Thank you very much for taking the time and letting us know your opinion.We are glad that you were able to enjoy your stay with us. We regret not having informed you in time, about valet parking, your opinion helps us to continue improving our customer service.We hope you can return soon.Regards.

8/10 Good

JORGE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tv to small / is not cable /lot of problems for tv use
Stayed 1 night in Sep 2023
Response from Gerencia on Oct 2, 2023
Gracias por su comentario, lo tomaremos en cuenta

8/10 Good

Otto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 2 nights in Sep 2023
Response from Gerencia on Oct 2, 2023
Gracias por su visita en esta su Casa

10/10 Excellent

yader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Villa Mirasol on Oct 8, 2023
Muchas gracias por darnos esta puntuación y dedicar tiempo para ello. Seguiremos esforzándonos por ofrecerte los mejores servicios y seguir mejorando cada día. Ansiamos que vuelvas pronto.

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Please with the attention and cleanness of the place . I recommend this place .
Stayed 2 nights in Sep 2023
Response from Gerencia on Oct 2, 2023
Gracias por su visita, en esta su Casa

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Mirasol is a unique place. Located close to everything. Super clean, very quiet. The staff is super friendly and always willing to help you. I highly recommend this place. If I ever come back to San Miguel I will stay here.
Response from Gerencia on Aug 31, 2023
Dear thank you very much for the comments, we hope to see you very soon in this your home.

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the altacreses room and it was super clean, spacious, and had everything we needed. The only thing was that the wifi and Netflix didn’t work during the day. Other than that, everything was flawless.
Stayed 2 nights in Aug 2023
Response from Gerencia on Aug 31, 2023
Hola, thank you for your comments I am sorry for that situation with Wifi, just this days we are working on this problem and now every thing is working.Hope to see you very soon.

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Gerencia on Aug 31, 2023
Thank you, for your visit in this your home , hope to see you very soon.

8/10 Good

Lauren

Stayed 1 night in Jul 2023
Response from Hotel VM on Aug 31, 2023
Muchas gracias por tu puntuación, la valoramos mucho, nos esforzaremos por brindarte los mejores servicios en tu próxima visita con nosotros. Esperamos verte pronto.

8/10 Good

Odilia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golondrinas Room
They have wonderful breakfasts, their Chilaquiles divorciados were excellent! I ate lunch once there and it wasn’t great the meat was not the best quality. Going into the centro was difficult because you are going uphill so I would take a taxi. Coming back was a breeze. The place is clean and quiet.
Stayed 3 nights in Jul 2023
Response from Gerencia on Jul 24, 2023
Muchas gracias, por su comentario, ya estamos trabajando en su comentario

10/10 Excellent

Maritza, West Covina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful small boutique hotel. Great location to the main Plaza. Superb breakfast options. Friendly and helpful staff.
Stayed 4 nights in Jul 2023
Response from Gerencia on Jul 24, 2023
Muchas Gracias por su comentario, ya estamos tomando en cuenta y trabajando en su comentario

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing negative to say. If you are seeking an authentic Mexican boutique place to stay I recommend Villa Mirasol. The staff and service were lovely.
Stayed 6 nights in Jul 2023
Response from m/c on Jul 8, 2023
Thank you very much for your recommendations, your comments are very kind, the staff will be very happy for your comments

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay that is walking distance from everything. The breakfast options are traditional Mexican breakfast. The breakfast was delicious. The staff is so friendly and helpful.
Stayed 2 nights in May 2023
Response from m/c on May 30, 2023
Thank you very much for your comments, we hope to see you soon

10/10 Excellent

Sandra Paola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is wonderful; hotel is beautiful.
Stayed 3 nights in May 2023
Response from m/c on May 29, 2023
Thank you very much for your comments, we hope to see you soon

10/10 Excellent

Laura K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the hotel was extremely polite and helpful. There was a little bit of a language barrier with some but they did their best to be accommodating.
Stayed 4 nights in May 2023
Response from m/c on May 27, 2023
Thank you very much for your comments, we are working to be better every day, we hope to see you soon

8/10 Good

beatriz diaz, Long Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the room La Bougainvillea and we found it to be spacious with windows to the street. Very clean and comfortable. The lock safe wasn’t working but even then our belongings remained safe.
Stayed 3 nights in Mar 2023
Response from Villa Mirasol Team on Apr 17, 2023
Thanks for your feedback, all of your comments are very helpfull to us.

10/10 Excellent

LUZ

Stayed 3 nights in Mar 2023
Response from Villa Mirasol on Apr 28, 2023
Muchas gracias, su puntuación es muy importante para todos nosotros.

10/10 Excellent

Albert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel. Room was clean and fresh. Staff was super friendly and helpful. Highly recommend.
Stayed 1 night in Mar 2023
Response from Villa Mirasol Team on Mar 29, 2023
Thank you for choosing us as a lodging option, we are very happy that your stay has been pleasant. We appreciate your comments and we look forward to having you with us again.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to main plaza and restaurants. Very unique setup with rooms that resemble small apartments. Staff is great and super friendly and breakfast was included and with good variety of options
Response from Villa Mirasol on Mar 27, 2023
our location is one of our strengths, we appreciate all your comments. Well be very happy to be visited by you again.

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hotel close to everything, the staff is amazing, super helpful and their breakfast is amazing! Love it
Stayed 4 nights in Mar 2023
Response from Villa Mirasol on Mar 27, 2023
Thanks you so much for your lovely comments, we are all happy to be part of your staying here. Hope to see you again.

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El personal sumamente maravilloso… las habitaciones muy limpias y las camas súper cómodas… la ubicación excelente … definitivamente regresamos !!
Stayed 2 nights in Mar 2023
Response from Villa Mirasol on Mar 27, 2023
Excelente, encantados de tenerla de vuelta con nosotros. Nos alegra que disfrutara su estadía con nosotros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in San Miguel de Allende.
Top notch. Friendly staff. High quality everything. Quite location. We'd go back in a second.
Stayed 6 nights in Mar 2023
Response from Villa Mirasol on Mar 27, 2023
We really appreciate your time and wonderful comments, its very pleasure to know that everything was lovely for you. Hope to see you very soon.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023
Response from Villa Mirasol on Mar 27, 2023
Gracias por su puntuación, para nosotros es importante saber que disfruto su hospedaje.

10/10 Excellent

christian blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Villa Mirasol Team on Mar 29, 2023
We appreciate your rating and hope to have you with us again.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Villa Mirasol on Apr 1, 2023
Gracias por su puntuación, un gusto tenerla hospedada con nosotros, esperamos verla nuevamente.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure if I was upgraded - very nice room given
Stayed 1 night in Mar 2023
Response from Amparo Rivas on Mar 7, 2023
Yes it was

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place in quiet street. All rooms have their own outside seating area. Patio and outside areas are all stunning, serene and plants everywhere. Room was very clean, lots of storage space, spacious bathroom, comfortable bed, tv with some American channels. Didn't feel like a hotel was more like having beautiful Mexican apartment. Easy walking distance to all tourist areas. Short distance from bus station. I was given early check in, no extra charge and my bags carried upstairs to room and again when I left. Breakfast was complimentary for me, pancakes very good.
Stayed 2 nights in Feb 2023
Response from Ivette on Mar 6, 2023
Ms Kim, so glad to hear that you like all our amenities and have confortable days with us, we always try to give our guest a calm environment and help them in everything we can. We would be happy with your soon visit again.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb boutique hotel!
This is just a wonderful boutique hotel. We stayed in the room called La Rosa for 10 days and we couldn't have been happier. Very comfortable king-sized bed, roomy lounge area, small private patio. The staff were all terrific and our daily breakfast options were excellent. The Villa Mirasol is an easy five-minute walk to the historic center of this beautiful city, so you really don't need a car unless you want to head out of town. San Miguel Allende has plenty to see and do, so we just kept exploring right in town.
Stayed 9 nights in Feb 2023
Response from Ivette on Mar 6, 2023
Hello Mr. Bradley the pleasure was for us, you were such a nice guests and we hope you visit us again very soon. We are happy to know that you enjoy the breakfast, we always tryin to give our guest several options. In fact San Miguel has beautiful places to visit near the hotel what makes your days more memorable with us. Thanks for choose Villa Mirasol as your second home.

10/10 Excellent

Dean, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel. Breakfast included. We were in room 25. Good bed. Quiet but if a light sleeper, might want to avoid this room since it’s the walkway to several other rooms and windows if open will allow sound into room. No complaints from me though. Sparkling clean throughout. Pleasant staff. Excellent location. Would absolutely stay here again if I returned to SMA.
Stayed 7 nights in Feb 2023
Response from Ivette on Feb 24, 2023
Mr. Dean, it was a pleasure to have you with us. We are very thankful for your comments, be sure the next time you stay with us we will give you another room, so you can be the most comfortable you can.