Ratings based on 147 Verified Reviews

3.8 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to fly from Leon MX

Posted Jan 10, 2017
Pros: Proximity to the airport, good service, and it is comfortable.
Cons: Noise isolation. I could hear a lot of trucks passing in the highway and the airport
Location: There is not a lot of things close except the airport. But there are a few shops behind the hotel.
Overall this is a great deal. The Leon (Bajio) Airport is less than 5 minutes from the hotel, so since we had a very early international flight (7:00 a.m.) , we decided to stay here for the night. They have free shuttle service which is very convenient. They offer coffee and cookies all day in the lobby and also have a small restaurant which we did not try because it was late when we arrived. I only gave 4 stars because due to the proximity to the airport/highway, if you are a light sleeper like I am, you will hear planes landing and trucks passing.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Jan 5, 2017
Hotel is clean and staff are welcoming. I would definitely stay there again.
1 out of 5
by A verified traveler from Houston, TX

Yikes

Posted Jan 5, 2017
Pros: Nothing
Cons: Wall paint, decoration. A good exhaust system for the kitchen
Location: It is across from the airport, but there is no direct road to the airport. Taxis and vans have to make a long trip to make a uturn.
Let's begin with the horrible smell coming from the kitchen that pervades the whole hotel all the way to the third floor! Very small rooms painted black, with chipped walls and ugly art decoration. Breakfast offerings include tepid coffee, and plates that were outside the whole night with no covers. We will not be back.
2 out of 5
by A verified traveler from SMA

Convenient location

Posted Nov 24, 2016
No hot water in shower. Air conditioning unit did not work properly - did not shut off.
4 out of 5
Recommended
for Everyone
by A verified traveler from MX

Great Prices and Excellent Location

Posted Nov 7, 2016
Pros: Price is good, include breakfeast, Wi Fi,
Cons: The Outside Wall needs some paint,
Location: Closer for Guanajuato, you can save money there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Great room & would stay again. The bed was very cozy & the room was a perfect size.
Comment from Hotel Management
Oct 17, 2016 by Mónica Ramirez, Hotel Management
I appreciate the time dedicated to share with us your comments about the service received from your stay. It is our pride to know that we have covered with your travel expectations. We will gladly consider us for your next business trip or pleasure. We are happy to welcome you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Early flight from Leon airport

Posted Oct 10, 2016
Pros: Comfortable bed, nice bathroom, free shuttle to Leon airport
Cons: Couldn't figure out the air conditioner, turned it off completely and was fine
Location: Very convenient to Leon Airport
Comment from Hotel Management
Nov 3, 2016 by gerente general, Hotel Management
Dear Guest welcome your comments, It will be happy to serve again we hope soon
3 out of 5
Recommended
for Everyone
by A verified traveler

Near airport

Posted Oct 3, 2016
Small but comfortable room--not luxurious but good for the cost. Good breakfasts--good location to sirport but a little difficult to contact for pick up--not much around for eating
Comment from Hotel Management
Oct 5, 2016 by Gerente General, Hotel Management
I appreciate the time dedicated to share with us your comments about the service received from your stay. It is our pride to know that we have covered with your travel expectations. We will gladly consider us for your next business trip or pleasure. We are happy to welcome you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and clean hotel

Posted Sep 30, 2016
All of the staff at the hotel was extremely friendly; the hotel was very clean.
Comment from Hotel Management
Sep 30, 2016 by Monica Ramirez, Hotel Management
Dear Ms. Marisela I appreciate the time dedicated to share with us your comments about the service received from your stay. It is our pride to know that we have covered with your travel expectations. We'll be happy to consider us for your next business trip or pleasure. We are happy to welcome you again.
1 out of 5
by A verified traveler from C

Do not trust staff

Posted Sep 18, 2016
The hotel stay was ok. But at the end of our stay we had an emergency situation so we needed to extend our stay. The lady try to charge my wife even more after I left the hotel for back to PDX. So I did not board due to my wife being uncomfortable there. As soon as I walked in the lady looked surprised, & stated she found the money that it had fell on floor. She was trying to cover her own self. Do not trust staff at this hotel.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Dear Guest Your opinion is very important to us, I appreciate your comments, I would like to get more information about the event, I ask you contact us at the following email monica.ramirez@fibrainn.mx