Good: near MRT station, polite and helpful frontdesk, clean and comfort environment.
Bad: Small and old LCD TV with limited channels,
Comment from Hotel Management
Dec 22, 2015 by Ascott Guangzhou, Hotel Management
Greetings from Ascott Guangzhou
Thank you for sharing your recent stay experience and your heartwarming compliments for our team’s service attitude, hospitality and cleanliness. We do apologise if the limited TV channels have prevented you from enjoying your stay fully at Ascott Guangzhou. Please be assured that we are currently embarking on a proposal to renovate our rooms and appliances in the near future.
Your valuable feedback is very much appreciated as it has been pivotal in our continuous effort to seek improvements so that we may provide the best service, products and facilities for our residents.
It was our pleasure hosting your stay and we hope to welcome you back soon at any of our serviced residences.