Ratings based on 964 Verified Reviews

3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel which is super accessible

Posted May 10, 2017
Pros: Definitely Pillow Buffet Clean albeit old room Super accessible to nice shopping at Guangzhou Railway MRT(2 stops from Tao Jin)
Cons: Bed can be more comfy( unless you are someone who likes hardy beds) Duty Manager to help us with Taxi ( i was charged fixed fare)
Location: Tao Jin MRT is just in front of hotel, 10mins walk from a Tao Tao Ju Restaurant Sub Branch La Perle is ATAS stuffs, but there are some malls opposite
i booked a deluxe room for day 1 and business room for the rest of the nights(due to unavailablity of business room for night 1) i was given a room with 1 double bed, but the counter staffs insisted that the room given to me was a Deluxe room. Deluxe and Business should be of same size (32 sq m) with delux room having a king bed or 2 double bed while Business Room with 1 Double Bed or 2 twin. i was given a room with 1 Double bed at level 25. i was pretty sure it wasnt a king bed as it looked and feel like the queen bed i have at home. So the suggestion to people is to buy the cheapest room since you most likely gonna get room of similar size but different bed options. The bed was pretty stiff, but the room is clean and void of smoking smell(trust me, the cigarette smell is EVERYWHERE in Guangzhou, hence i am glad the room dont smell like it) The whole room is a bit old, but nothing is breaking and its really good. It has some cool stuffs like Pillow Buffet where you get to choose pillows of different type( buckwheat with pearl pillow, Goose Feather, and even some jade stone pillow) Just remember to check out those cards at the side of the bed. They only change your sheets every 3 days unless you place a card on the bed. Wifi is OKAY, but it doesnt come with password protection. The staffs are very nice and helpful at both the counter and housekeeping. The Duty manager wasnt around when i took a taxi to airport( around 7am), end up was charged fixed fare of 200RMB
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Nice hotel with nice service.

Posted Apr 27, 2017
Pros: Very much.
Cons: It will be very nice if the prices are not big different between weekday and weekend.
Location: The shopping and entertainment center area and alive area. Very good transportation system reached area such as subway and bus.
Excellence in traditional renovation, convenience in shopping and transportation. Comfort room and bed. Wonderful view. Perfect fitness room.
2 out of 5
by A verified traveler

Review my stay

Posted Apr 26, 2017
Due to weather etc flight was delayed rang hotel three times to advice. Arrived about 2.00am. Was told when advising delays they were going to cancel booking. Made us stress even more. Had to carry own luggage in and to room. No porters. Was told we got upgraded ??? It was probably the oldest and dirtiest room they had. Don't know how it was upgraded. It seemed less than was booked. Ate in their western restraunt. Got food poisoning. Bad 3 day experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 23, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Room is OK, Breakfast can be improved

Posted Mar 23, 2017
Room is OK but a little gloomy and shabby. Breakfast can be improved Unfriendly bar
4 out of 5
by CHARANDIP S

This traveler left a rating score only Posted Mar 23, 2017 on Hotels
4 out of 5
by Abhijeet

Business stay

Posted Mar 22, 2017 on Hotels
Been staying here over last couple of years. Was happy to see renovated rooms this time. Bathrooms are nice and functional. Restaurants in the hotel limited but then that might be because of a plethora of great world cuisine restaurants at walking distance.
4 out of 5
by Shabbir

Nice hotel to stay in Guangzhou

Posted Mar 21, 2017 on Hotels
Hotel is good - and next to Muslim halal restaurants - sultan restaurant is next to hotel and convinient location on huanshi road - there is a mall next to hotel which is good time pass -
1 out of 5
by Tanzeel

Very bad experience

Posted Mar 13, 2017 on Hotels
Very bad experience in this hotel too many problems number one mosquito in the room number two too many noises number three no heater
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with good service.

Posted Mar 13, 2017
Everything was nice, staff was good, facilities was good.