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Overview of Chateau Star River Guangzhou Peninsula

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Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, individually decorated

Chateau Star River Guangzhou Peninsula

4.5 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationChimelong Paradise6 min drive
    Popular LocationChimelong International Circus11 min drive
    Popular LocationGuangdong Science Center11 min drive
    AirportGuangzhou (CAN-Baiyun Intl.)39 min drive

Choose dates to view prices

  • Deluxe Room

    Room amenities

    • 485 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • Executive Room

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • Executive Suite

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details
  • Chateau Room

    Room amenities

    • 592 sq ft
    • Water view
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More details

About this area

Guangzhou

Located on the waterfront, Chateau Star River Guangzhou Peninsula is in Panyu neighborhood and is connected to the convention center. Beijing Road Pedestrian Street and Taikoo Hui are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise and Chimelong Water Park. Looking to enjoy an event or a game while in town? See what's happening at Tianhe Stadium or Guangdong Olympic Stadium.
Popular Location

What's nearby

  • Chimelong Paradise - 6 min drive
  • Xiangjiang Safari Park - 6 min drive
  • Chimelong International Circus - 11 min drive
  • Guangdong Science Center - 11 min drive
  • Chimelong Water Park - 15 min drive

Getting around

  • Xiajiao Station - 4 min drive
  • Guangzhou Railway Station - 18 min drive
  • Baiyun International Airport (CAN) - 39 min drive

Restaurants

  • E-cafe — 1 min walk
  • Always Cantonese — 1 min walk
  • The Brew — 4 min drive
  • Xiangjiang Restaurant — 7 min drive
  • 好彩又一鲜酒家 — 8 min drive
View in a map

About this property

Chateau Star River Guangzhou Peninsula

Luxury hotel connected to the convention center in Guangzhou with 2 restaurants
Along with 2 restaurants, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and an indoor tennis court are onsite. All 101 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and premium bedding.
Chateau Star River Guangzhou Peninsula offers 101 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include an indoor tennis court and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Roundtrip train station shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 for adults and CNY 114 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free theme park shuttle
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 228 for adults and CNY 114 for children (approximately)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chateau Star River Haiyi Peninsula
Chateau Star River Haiyi Peninsula Guangzhou
Chateau Star River Haiyi Peninsula Hotel
Chateau Star River Haiyi Peninsula Hotel Guangzhou
Chateau Star River Guangzhou Peninsula Hotel
Chateau Star River Peninsula Hotel
Chateau Star River Guangzhou Peninsula
Chateau Star River Peninsula
Chateau Star River Guangzhou Peninsula Hotel
Chateau Star River Guangzhou Peninsula Guangzhou
Chateau Star River Guangzhou Peninsula Hotel Guangzhou

Frequently asked questions

Can I cancel my reservation for free at Chateau Star River Guangzhou Peninsula and receive a full refund?
Yes, Chateau Star River Guangzhou Peninsula offers free cancellation on select room rates, because flexibility matters! Please refer to Chateau Star River Guangzhou Peninsula cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Chateau Star River Guangzhou Peninsula?
As of Mar 3, 2021, prices found for a 1-night stay for 2 adults at Chateau Star River Guangzhou Peninsula on Mar 4, 2021 start from $116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Chateau Star River Guangzhou Peninsula have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Chateau Star River Guangzhou Peninsula pet-friendly?
No, pets are not allowed at this property.
How much is parking at Chateau Star River Guangzhou Peninsula?
Limited spots are available. There is free parking nearby.
What time is check-in at Chateau Star River Guangzhou Peninsula?
Check-in is from 2 PM - midnight.
What time is check-out at Chateau Star River Guangzhou Peninsula?
Check-out is at noon.
Where is Chateau Star River Guangzhou Peninsula located?
Located in Panyu, this luxury hotel is within 3 mi (5 km) of Chimelong Paradise, Chimelong International Circus, and Xiangjiang Safari Park. Chimelong Water Park and Guangzhou Crocodile Park are also within 6 mi (10 km).
4.1
Very Good
Rating 5 - Excellent. 33 out of 78 reviews
5 - Excellent 42%
Rating 4 - Good. 27 out of 78 reviews
4 - Good 35%
Rating 3 - Okay. 14 out of 78 reviews
3 - Okay 18%
Rating 2 - Poor. 3 out of 78 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 78 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Stayed 2 nights in Jun 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
High quality hotel with good fitness facilities including an outdoor and indoor pool (water is a bit cold though). Rooms are huge with a very comfortable bed, and are very clean and well maintained. WiFi in rooms is not great, better in the lobby. No bar that I could find and info on where the two restaurants are located was poorly signposted and poor info on them in the room. They are on level B by the way. E-cafe Western restaurant was ok, but they literally had the same buffet selection every evening. Breakfast options were fine for western taste, but very expensive. I didn’t try the Cantonese restaurant. Very little I could find to do in the local area other than the sports facilities. No bars or restaurants within easy walking distance, but there is a small supermarket next door. Convenient 10-20 minute drive to the canton fair in the free shuttle bus provided, dependant on traffic. Staff spoke enough English to deal with booking taxis etc. Be aware there are two chateau star river hotels in Guangzhou so make sure you have the full mandarin address with you when getting a taxi back to it. It would be on my shortlist to stay again, but the poor WiFi in the room and lack of a bar stop it from being my 100% go to option. If they sorted those I would stay there every time I visit Guangzhou!
Stayed 4 nights in Apr 2019

3/5 Okay

Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
It's in the middle of nowhere. Very slow check in as only 1 person spoke English. And also they are using very strong airfreshner at the lobby that was actually causing real headache.
Stayed 4 nights in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel. The places oozes luxury, the rooms are brilliant, the staff cannot do enough for you, the food is out of this world and there are some parks nearby with lovely walks along the river. Only small criticism is that drinks and food are slightly expensive but the expected cost for a 4 or 5 star hotel.
Stayed 2 nights in Mar 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the hotel are not to bad, the services are great and hotel staff are friendly. The only thing is that my room do not have a sofa and small table only with a working table with a chair, if a room with 2 person there will be no place to sit but only on the bed.
Stayed 7 nights in Feb 2019

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