Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
25% of guests recommend
3.3 Room cleanliness
3.0 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Sau Fong Erica

This traveler left a rating score only Posted Oct 6, 2015 on Hotels
2 out of 5
by Wai Kin

This traveler left a rating score only Posted Aug 19, 2015 on Hotels
4 out of 5
by Sin iong

舊了一點點

Posted Jun 23, 2015 on Hotels
冷氣不凍
3 out of 5
by Marcus

This traveler left a rating score only Posted Jun 21, 2015 on Hotels
3 out of 5
by A verified traveler

호텔도 아니고 리조트도 아니고

Posted Jan 11, 2015 on Hotels
늦은 시간까지 식사할 수 있는 식당을 운영해서 좋았고 아침 조식도 가격에 비해서 훌륭했습니다. 지은지 좀 오래되어서 내부 시설들이 좀 낡았습니다. 외부환경도 리조트라고 하기에는 좀 부족한 듯 합니다.
4 out of 5
by A verified traveler

順德之旅

Posted Jan 1, 2015 on Hotels
酒店環境舒適,但電器設備壞掉,燈制壞不能関上,空調壊,幸好天氣涼,電視不能開。應該是床頭控制器的問題,退房時投訴,服務員的態度很好。整體還可以,只是偏遠一些。如市區有專車直到酒店就方便一些
3 out of 5
by A verified traveler

Nice hotel, nice environment

Posted Sep 8, 2014 on Hotels
The hotel is not perfect, but nice location to get the kids out of the city. Service mixes up a lot if it comes to discuss matters in English. As usual in China. Back I've there several times despite those difficulties.
1 out of 5
by Daniel from Dubai

Worst Experience Of My Life

Posted Aug 13, 2014 on Hotels
To say this was the worst experience of my life is a true understatement. Out dated, dirty hotel, rude non english speaking staff, disgusting food served not to menu description, messed up billing (paid online through hotels.com and then charged again on CC, and had to explain!), and to make it worse arrived at 2am and there was a cockroach in my bed. Honestly, avoid at all costs!
3 out of 5
by A verified traveler

Not bad

Posted Jul 23, 2014 on Hotels
Not bad
1 out of 5
by A verified traveler

差劲到极点的酒店 

Posted Jul 19, 2014 on Hotels
去过那么多酒店 ,这次实在是:1.拖着行李去客房经过长长的走廊的时候,前面有个服务生准备用吸尘器打扫,离我们就几步的距离,我们托着行李,有小孩老人,无视我们不打招呼都无所为,竟然把吸尘器横着拉开,全部挡住我们的去路,我们要提起行李,跨过去,这样的服务。。。。2.客房的空调完全不起作用,因为白天都不在客房,晚上回来小孩热得一直哭闹,后来联系客服来弄也不见效果,态度也不错,我们就算了,懒得折腾了,整晚给小孩扇扇子。。。如果换了其他人肯定跟酒店的人闹,我们就算了。。。3.酒店的健身房竟然没有空调!我们是去避暑度假的,想舒适的游下泳,结果游泳池也难逃煮饺子的下场,因为附近碧桂园的住户也都过来游泳,所以人多可想而知。。。4.第二天退房了,后来查房的时候竟然说少了一个小咖啡勺子,我解释说我们没有拿到也没有看到呀 。他们说会不会小孩子拿去玩了,那个桌子很高的,一岁半的小孩根本够不着,我问了老人有没有拿了放哪里了,他们也说没拿到,而且早上看到好像就是只有两个勺子了,进酒店的时候我们错了,就应该每一细项都仔细核对的,我们相信你们,所以没有核对 ,可是我们真的没有拿过那个勺子,是不是你们当时就没有备齐的,结果他们却为了只有一把手指长的小勺子一再为难我们,这不是说要赔钱的问题,赔一把勺子用不了多少钱,你那么大一间酒店这样为难小孩老人实在是太过分了,后来我不服气,我们的确是没拿过勺子,然后大堂说再上去找找吧,我就上去,让客服给我开的门,结果是他们自己的员工在咖啡碟子下找到了那么勺子,我当时就说他们怎么没仔细找清楚就说我们拿的勺子,而且勺子就在咖啡碟子的下面,他们找都没找就说我们拿了勺子,后来回到大堂,把押金退给我们,什么也没有说,我说要给个解释,结果前台的一男一女的不管我们,我说你们不管,那把投诉意见表给我,我要填写投诉意见,结果找了半天也没找着,当时又赶时间,在等待的时间里没有任何一个人过来解释。。。回去的时候打了电话,后来仅有一个年轻人回电了。。。。这样的酒店真是无语了