Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Pirae

près de l'aéroport

Posted Sep 20, 2016
Pros: tout
Cons: aucun
passé une nuit après une arrivée tardive. Des amis nous ont amené à l'hôtel qui n'est pas loin de l'aéroport. Petit déjeuner très varié et inhabituel.
Comment from Hotel Management
Sep 21, 2016 by Moon Zhang, Hotel Management
Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and we were able to provide you with a memorable experience. Many guests choose this hotel because of our location near Guangzhou Baiyun International Airport. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near future. Sincerely, Marketing and Communications Officer
5 out of 5
by A verified traveler from melbourne, australia

Close to Airport amazing Staff

Posted Aug 18, 2016
First visit to China and the staff did everything to make our stay wonderful. Made our experience very personal and looked after our every need. When we visit the Huadu district in the future we will definitely return again.
Comment from Hotel Management
Aug 23, 2016 by Penny Cheng, Hotel Management
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing and Communications Coordinator.
5 out of 5
by A verified traveler from malaysia

Best of the vicinity

Posted Jul 29, 2016
I've been to Huadu for 7 years now consecutively. I've stayed in this hotel for almost 15 times and it never disappoints. Always book early though, because non other hotel is like it in Huadu area.
Comment from Hotel Management
by Penny Cheng, Hotel Management
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu. We were pleased to note that you appreciated our service, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer
3 out of 5
by A verified traveler from Japan

綺麗ではあるが

Posted Jul 13, 2016
Pros: 空港に近く綺麗
Cons: 上記に書いた点
Fligtが大幅に遅れ2AMにチェックイン、疲労困憊の顔で6:30の目覚ましをお願いしてるにもかかわらず、ミニバーを使用する可能性があるからDepositを払えと。Amexの磁気弱くうまく通らなかったので、分かったと言われたのだが、何とその後部屋までミニバーに鍵を閉めに来た。注意せねばの客が居るであろう事は分かるが、1分でも早く寝たい身にとっては迷惑な話だった。 あと夜中の空港から、ここはDTよりずっと近くて儲からないから全てTaxiに乗車拒否をされた。公安の人間に強い指導をしてもらいようやくたどり着いたが、運転手は気が荒く大声で怒鳴るし、全くUncomfortabeでした。どこか辺鄙なところで降ろされる可能性もありやと思いびくびくしながらの乗車でした。 (現地では)高級ホテルなら深夜到着客への、その点の十分な説明、また全くTaxiが捕まらなかった場合の救援策をしっかり策定しOfferすべきと思います。
Comment from Hotel Management
Jul 20, 2016 by Penny Cheng, Hotel Management
Dear Guest, Thank you for sharing the experience of your stay at Crowne Plaza Guangzhou Huadu. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Your suggestion and opinion are very important to us. We will follow it up with related department. We look forward to welcoming you back to our hotel again. Thank you! Sincerely, Marketing and Communications Officer.
5 out of 5
by A verified traveler

Excellent hotel, my go-to hotel during every visit

Posted Jul 2, 2016
Pros: staff, service, room condition, bed, pool, breakfast
Cons: carpet (some stains on it)
Location: There are two small towns nearby. You can drive around for some authentic food (at a very good price).
It never disappoints me. The staff are courteous, even more professional than Crown Plaza's staff elsewhere in the world! The service is impeccable. Breakfast is really good, so make sure you book the room with breakfast included. My favorite thing about this hotel is its outdoor pool - very well maintained and clean.
Comment from Hotel Management
Jul 6, 2016 by Penny Cheng, Hotel Management
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu. We were pleased to note that you appreciated our service, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer
5 out of 5
by Daljit

Posted Jun 27, 2016 on Hotels
Amazing...definitely come back.
Comment from Hotel Management
Jun 29, 2016 by Penny, Hotel Management
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu. We were pleased to note that you appreciated our service, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer
4 out of 5
by A verified traveler

Posted Jun 19, 2016 on Hotels
Comment from Hotel Management
Jun 22, 2016 by Penny, Hotel Management
Dear Guest, Thank you for your stay with us at Crowne Plaza Guangzhou Huadu. We were pleased to note that you appreciated our service, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Sincerely, Marketing and Communications Officer
4 out of 5
by Wen-Hui

Posted Jun 9, 2016 on Hotels
Comment from Hotel Management
by Penny, Hotel Management
尊敬的宾客,感谢您选择广州花都皇冠假日酒店作为您的居停之所,并花费宝贵的时间对酒店作出点评。能成为您的下榻之所,我们荣幸之至,并衷心期待您的再次光临! 诚挚的谢意 广州花都皇冠假日酒店
5 out of 5
by Pui Sze Percy from Hong Kong

Posted Jun 3, 2016 on Hotels
Very Comfortable hotel. Polite and Excellent services! It takes only 10mins by car from the hotel to the airport!
Comment from Hotel Management
by Penny, Hotel Management
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing and Communications Coordinator.
5 out of 5
by A verified traveler

Great Hotel convenient to Guangzhou Int'l Airport

Posted Jun 1, 2016 on Orbitz
Pros: New and clean and good staff. Close to the airport. Good gym and pool area
New hotel in a good location close to the airport. Very clean, modern and comfortable. My stay there was great.
Comment from Hotel Management
by Penny Cheng, Hotel Management
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely, Marketing and Communications Officer