Ratings based on 7 Verified Reviews

2.9 out of 5
71% of guests recommend
3.3 Room cleanliness
2.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
for Everyone
by A verified traveler from chicago

In general, it a nice place to stay.

Posted Mar 16, 2015
Nice size room. My biggest disappointment was the fact that the whole facility smell of cigarette. I had to change room 3 time, but did not help. I was drowning in smoke coming into my room. I thought it was a smoke free hotel.
4 out of 5
for Everyone
by A verified traveler

Nice stay at the Hotel

Posted Mar 28, 2012
The room is clean, staff was nice and helpful.The hotel is nothing fancy but it doas as advertised. Overall a good experience.
3 out of 5
by A verified traveler from Georgia

might use again

Posted Aug 7, 2011
I would recommend for value only the staff ignored me every time i needed something and i had to interrupt them after they ignored me i dreaded going down to ask for anything. When i called up to have my clothes cleaned they hung up on me and then i had to go down to the lobby and was told I had to call. They also need to carry ice very simple request which was hard to get and then was charged for for ice.They also advertised western food and they did not provide that
Comment from Hotel Management
by Hotel Management, Hotel Management
Thanks for your supporting to the Silver-River Hotel and Thanks for your precious opinions, we will try our best to improve?looking forward to your next arrival.
5 out of 5
by A verified traveler from New Zealand

Very impressed

Posted Jul 6, 2009
Sam, thanks to you and your team for providing an excellent overall service during my recent stay in Guangzhou. With the bus service, taxi's at the front door and very good food/cafe/retail amenities closeby everything seemed like a "stones throw" away. Am looking forward to my next visit real soon!
3 out of 5
by A verified traveler from Atl,GA

Mixed feelings

Posted Apr 8, 2009
this hotel looked very nice in appearance and the rooms were a little above average and clean. but for the life of me i could not understand why noone in such a large estalblishment could speak english. they did not make provision for the international customers at all. i needed my interpreter to check-in, checkout, to order food, to buy something from the hotel mini-mart and to have my clothes ironed.It was sooooo fustrating. The best thing there was the free unlimited internet use-and thats it!
2 out of 5
by A verified traveler from 大阪、日本


Posted Oct 20, 2011
2 out of 5
by A verified traveler from napoli, italia

hotel silver

Posted Nov 5, 2010