Ratings based on 23 Verified Reviews
3.1 Room cleanliness
2.7 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by Hamidreza from Houston ,Texas
It's not even two starPosted May 12, 2015 on Hotels
I was in Galaxy hotel during canton fair 2015. I don't recommend you to go there.Its two star hotel !!! No one speak english !! When I got this hotel was with the mini bar but when I got there was no mini bar inside my room also I couldn't use the breakfast buffet since it was local food !! I finally end up to change my hotel
for Everyoneby A verified traveler from chicago
In general, it a nice place to stay.Posted Mar 16, 2015
Nice size room. My biggest disappointment was the fact that the whole facility smell of cigarette. I had to change room 3 time, but did not help. I was drowning in smoke coming into my room. I thought it was a smoke free hotel.
Posted Apr 29, 2012 on Hotels
It's OK hotel.
for Everyoneby A verified traveler
Nice stay at the HotelPosted Mar 28, 2012
The room is clean, staff was nice and helpful.The hotel is nothing fancy but it doas as advertised. Overall a good experience.
NOT GOODPosted Mar 21, 2012 on Ebookers
VERY BASIC HOTEL - NOT VERY CLEAN, BASIC FOOD BEDS UNCOMFORTABLE STAFF NOT GOOD AT ENGLISH, HOWEVER SLIGHTLY BETTER THAN MY CHINESE!!
by Fred in LA
Definite Chinese HotelPosted Nov 3, 2011 on Orbitz
This hotel is definitely for Chinese travellers. No Western restaurant , very limited English speaking employees and very tired facilities/rooms. Not all that close to Canton Fair. Very noisey rooms because of proximity to freeway /road and single pane wndows. Excellent spa/massage.
for Otherby kinmo
Great HotelPosted Sep 12, 2011 on Orbitz
The staff are welcoming and friendly. Room is clean and can see the mountain. The hotel is near Guangzhou East Station.
by A verified traveler from Georgia
might use againPosted Aug 7, 2011
I would recommend for value only the staff ignored me every time i needed something and i had to interrupt them after they ignored me i dreaded going down to ask for anything. When i called up to have my clothes cleaned they hung up on me and then i had to go down to the lobby and was told I had to call. They also need to carry ice very simple request which was hard to get and then was charged for for ice.They also advertised western food and they did not provide that
Comment from Hotel Management
by Hotel Management, Hotel Management
Thanks for your supporting to the Silver-River Hotel and Thanks for your precious opinions, we will try our best to improve?looking forward to your next arrival.
for Otherby Anonymous
5 star,maybe in the 80sPosted Jun 10, 2011 on Orbitz
the people there try its just like a hotel that was built late 80s and was just maintained,worn carpet,peeling wall paper etc.other than tha it was clean,and the hotel is central,easy to get around town just basic accomidation ,id call it a 2 star at its best.
by A verified traveler
Posted Apr 30, 2011 on Hotels