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Get an overview of this hotelLuxury Guangzhou hotel in Zhujiang New Town with 3 restaurants

Location

Located in Zhujiang New Town, this luxury hotel is within a 15-minute walk of Zhujiang New City, Guangdong Museum, and Flower City Square. Guangzhou Opera House and New Guǎngdōng Museum are also within 1 mi (2 km).

Hotel Features

3 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.

Room Amenities

All 368 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Guangzhou features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. 6 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, tour/ticket assistance, and multilingual staff.

Grand Hyatt Guangzhou has designated areas for smoking.

  • Steam room 
  • 24-hour fitness facilities 
  • Conference center 
  • Year Built 2008 
  • 24-hour front desk 
  • Babysitting or childcare (free) 
  • Total number of rooms - 368 
  • Number of floors - 24 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Full-service spa 
  • Gift shops or newsstand 
  • Free WiFi 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 7 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Number of restaurants - 3 
  • Number of meeting rooms - 6 
  • Sauna 
  • Number of buildings/towers - 2 
  • Garden 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (free)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Connecting/adjoining rooms available 
  • Free bottled water 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Down comforter 
  • LCD TV 
  • Phone 
  • Iron/ironing board 
  • Premium bedding 
  • Bidet 
  • Blackout drapes/curtains 
  • Slippers 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Separate bathtub and shower 
  • Satellite TV service 
  • Desk 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

G Restaurant - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Market Cafe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

The Penthouse - Overlooking the garden, this diner specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Spa Services

O Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Body treatments 
  • Facial treatments 
  • Couples treatment rooms 
  • Hot stone massage 
  • Deep tissue massage 
  • Reflexology 
  • Sports massage 
  • Body wraps 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Number of treatment rooms 6 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: CNY 500 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 198 per person (approximately)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Hyatt Guangzhou
  • Grand Hyatt Guangzhou Hotel
  • Guangzhou Grand Hyatt
  • Grand Hyatt Guangzhou Hotel Guangzhou
  • Guangzhou Hyatt

We should mention

This property offers transfers from the airport and train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
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5 out of 5
by from HK
Posted Aug 1, 2016
The hotel is located at Tinhei area which is the commercial centre of Guangzhou. The room is spacious and clean. The design of bathroom is very unique and a bit peculiar, as mentioned by many others before^^. In general, I would recommend this hotel.
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Lovely hotel in Guangzhou

5 out of 5
by
Posted Mar 7, 2016
Pros: Lovely and clean
Cons: Can't think of anything.
Location: Walk to the Canton Tower
First class accommodation, with spacious accommodation and everything you need. The staff were very friendly and I had a surprise for my birthday bought to the room, which was lovely. Ideal situation.
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Nice Stay

4 out of 5
by
Posted Oct 21, 2015
Nice hotel and location. Friendly staff. Will stay there again next year.
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5 out of 5
by
Posted May 5, 2015
Quite a comfortable stay, and genuine welcoming attention from staff.
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City view

3 out of 5
by from Hong Kong
Posted Oct 20, 2014
Overall the hotel is fine! During my dine out between 7:15 to 9:30pm, obviously someone entered into my room eating and drinking as grapes and tomato left in the floor and my drinking bottle has water that I haven't been used it.
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New Pearl River City

5 out of 5
by from Sydney
Posted May 6, 2014
Pros: Good location for new pearl river city, including Canton tower, museum and opera house
Cons: Building works are taking place in the area around the hotel
Location: Ideal for Canton tower, museum and opera house Convenient for Ersha Island (Concert Hall and Art Gallery) Easy metro links to central Guangzhou
Great location in the new area of Guangzhou. Wonderful hotel and excellent facilities. Great selection of dining options at a reasonable rate.
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My opinion

4 out of 5
by
Posted May 6, 2014
Excellent customer service. Convenient to subway.
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Location is great

4 out of 5
by from Los angeles
Posted Apr 28, 2014
Pros: location and service
Cons: nothing
Location: bunch of shopping and restaurants nearby
The hotel lobby located in 22nd floor and you have to change elevator there, there was no direct access to room from entrance which is not very convenience,otherwise everything seems perfect, staff is warm,room is super clean,my room is facing to a park with great view.Overall the experience with this hotel is great.
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Very attentive

5 out of 5
by from San Diego
Posted Apr 21, 2014
Good atmosphere ... very attentive ... everyone willing to help.
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Eramiguel

4 out of 5
by from mty
Posted Apr 20, 2014
Very nice hotel. In front of a very nice park. Staff very nice. Buffet breakfast and dinner is wonderfull.
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