Exterior
Check availability

Reviews of Yuwa Hotel

4 out of 5
Yuwa Hotel
No. 66 Yueken Road, Tianhe District, Guangzhou, Guangdong

Reviews

8.4

Very Good

Rating 10 - Excellent. 98 out of 255 reviews" "
Rating 8 - Good. 124 out of 255 reviews" "
Rating 6 - Okay. 23 out of 255 reviews" "
Rating 4 - Poor. 4 out of 255 reviews" "
Rating 2 - Terrible. 6 out of 255 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Staff. Very Clean rooms with great beds. Very Modern room. Great restaurant. Highly recommended. Will stay here next time in town.
Stayed 6 nights in Oct 2019
Response from 酒店管理部门 on Nov 16, 2019
Dear customer Thank you very much for your stay at Yuwa Hotel, and your recognition of us, we will provide better quality service with your encouragement. I sincerely look forward to your visit again. Best&regard

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 酒店管理部门 on Nov 21, 2019
尊敬的贵宾： 您好！感谢您在芸芸酒店当中选择友和，也感谢您对友和的信任，希望我们不只是短暂的一次服务，更多的希望我们可以成为相见恨晚的知心朋友，为您提供更多有温情的入住体验，感谢亲的点评，期待与您的下次邂逅。祝您生活愉快！——广州友和酒店

6/10 Okay

Rui

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
you guys should really look into the way you star the hotels. my experience with booking with expedia is horrifying, i don think i will ever would like to deal with you guys EVER.
Stayed 3 nights in Nov 2018

8/10 Good

Avi, Las Vegas NV

Liked: Staff & service, property conditions & facilities, room comfort
Great service from all staff members. the room was very comfortable and breakfast was amazing. I wish the air condition thermostat display was in English and not Chinese.Great shuttle service to the Canton fair, on time with provision of water and snacks. Location was good and close to many places
Stayed 2 nights in Nov 2018
Response from Lee on Nov 7, 2018
Dear customer: Thank you for your stay and comments. And apologize for the inconvenience caused by this inconvenience.Look forward to your stay again. Best regards & Thanks, GuangZhou Yuwa Hotel

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
The staff is very helpful. Overall. I enjoy staying there. The breakfast is not good. Very few choices to be selected.
Stayed 2 nights in Oct 2018
Response from GuangZhou Yuwa Hotel on Oct 24, 2018
Dear customer: Thank you for your stay and comments. And we will improve our breakfast. Look forward to your stay again. Best regards & Thanks.

10/10 Excellent

Dawn, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Yuwa Hotel on Oct 24, 2018
Dear customers, Thank you for your stay and comments , look forward to your stay in our hotel again. Best regards.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Yuwa had a nice breakfast. The staff speaks very limited English. The bed was hard, pillows were soft, but there was a stain in the sheet. The room was fairly clean, but there was black marks (maybe mold) in the caulking in the bathroom. Also, they are a little lenient on smoking because I could smell smoking from my bathroom.
Stayed 1 night in Aug 2018
Response from Yuwa Guangzhou on Aug 30, 2018
Dear Guest, Thank you for choosing us for your stay in Guangzhou! Your comment has been well received and we sincerely applogize for any inconvenience caused! We will improve our service and please feel free to let us know if you have any special request next time, such as soft bed and non-smoking room in advance, we will try our best to arrange for you accordindly. Thank you very much! Regards, Yuwa Guangzhou

8/10 Good

Verified traveler

Liked: Staff & service
Nice hotel
Overall were good only bathroom drainage is bad ,l don’t know other room is having the same problem or not
Stayed 4 nights in Jun 2018
Response from Chan on Jun 26, 2018
Dear customer: Thank you for your stay and comments. We are very honored to thank you for your support and recognition of our hotel. We apologize for the inconvenience caused by this inconvenience. Next time you stay in our hotel again, you can kindly contact us, we will try our best to help you to solve the problem, please don't worry about it, thanks.

8/10 Good

Paul, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Two separate stays in a week on a business trip, overall both stays were good experiences with central location, friendly staff, good size clean rooms, good buffet breakfast, efficient shuttle bus to and from Canton Fairs. The downsides were only a few but important I think, a good trip usually means a good nights sleep but the beds were really hard even with a mattress topper that I requested so I found a spare doona in the cupboard which gave some comfort - a softer bed would have made a huge difference. The only other downside was a lack of english at the front desk, we managed as you always do in China but this could certainly be improved as there was a number of Australasian and European guests. All in all a good stay.
Stayed 2 nights in Apr 2018
Response from Chris on May 7, 2018
Dear Paul, Thank you for your stay at YUWA during this time. Thank you for your support and understanding of our work. We will continue to work hard to learn English well.Of course, the bed will be improved as soon as possible to make the customer more comfortable We are looking forward to your stay again. Wish you all the best. From Guangzhou YUWA Hotel

6/10 Okay

Verified traveler

Liked: Cleanliness
Response from Chris on Apr 12, 2018
Dear customers, thank you for your stay and comments , look forward to your stay in our hotel again.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An very effective blackmail hotel
Don't ask for anything when you stay in this hotel, because it is trying everything to add extra charge to you as possible when have a need, almost like a blackmail.
Response from Chris Lee on Apr 12, 2018
Dear Sir, We are very sorry for the unpleasant experience we have brought to you. Please believe that this is definitely not our hotel's service standard. We are very concerned about your opinion, if you have any dissatisfaction please feel free to contact our sales manager, we are eager to serve you, please trust our sincere service, which is always priceless. Looking forward to your stay again.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018
Response from Chris Lee on Feb 22, 2018
Thank you for your stay and comments, we look forward to seeing you again!

8/10 Good

Phil, uk

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Japenese style hotel in nice area of GZ
Room was ok bathroom had a nice bath with shower over . No desk in room so difficult to work in . Staff were indifferent at best and have very limited English
Stayed 3 nights in Oct 2017
Response from Vera Pam on Dec 24, 2017
Dear Valued costomer, Thank you for your staying with us and your kindness. we apologzie for the inconvenience of the desk. and will try best for you. Hope to see you soon in the near future.

10/10 Excellent

Slava, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel more than enough for this money ......
friendly stuff , excellent breakfast , clean room , lot of good things
Stayed 6 nights in Oct 2017

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome and Appreciated
What I like MOST about Yuwa Hotel is their Service ... the extra effort they put into making your stay -WELCOME AND APPRECIATED . The Breakfast Buffet was also very good ! The only complaint that I can only say -- it a little far from any subway stop . I will definitely come back again to stay with them again
Stayed 5 nights in Oct 2017

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2017

8/10 Good

Andrew, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean nice and good hotel
Have always stayed at this hotel every time I'm in Guangzhou
Stayed 1 night in Jul 2017

8/10 Good

Ching Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice when you prefer a clean and good service from the hotel, it's the best and I will come back when I visit china next time
Stayed 3 nights in Jun 2017

8/10 Good

Andrew , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Business Hotel near the Railway station
This is a nice Japanese type business hotel good for people that are on Business. There are many amenities nearby for you to go to. Will definitely be back when I am in Guangzhou.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not what I was looking forward to

6/10 Okay

J, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but far from subway station
Overall a good hotel with good internet connectivity, clean, good gym facility and restaurants in surrounding area. Lots of restaurants to choose from, one only needs to venture a few steps from the hotel to get good and reasonably priced food. Only drag is that the nearest subway station is about a good 15 mins uphill walk away. A sweaty walk in warmer temperatures. General taxi fare into the city centre will costs about RMB20. I was provided a nice spacious room but with no working table soda little inconvenient in that sense. Only have a Japanese style tea table with 2 mats.

10/10 Excellent

BHARAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a good choice.
It was a good hotel for business trip but not for leisure trip

10/10 Excellent

s.miller, m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and better Staff!
The hotel was great! Very modern look in the lobby that translated to the rooms as well. Had a very trendy feel to it. A+ on the look. The staff was even more impressive. English speaking in case you don't speak Chinese, very quick responses to request, moving with urgency when attending to things for you. Great attention to detail The hotel is about a 10-15minute ride from the train station, which is very convenient. Another note on the staff. I needed to purchase a ticket to Shenzhen for a meeting and was trying to figure out how to do that. They were kind enough to send someone to purchase the ticket for me and I had it in my hand about 15minutes later...which was very helpful. The rooms are great with a very modern look. Extremely clean and well tended to. The mattress is a bit on the firm side though, so that is something to consider. Not rock hard uncomfortable but is a bit firm for sure.

8/10 Good

Andy , Broken Arrow, OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite, Clean and EXCELLANT Staff
We had a wonderful stay at the Yuwa. We stayed during Canton Fair and the hotel service was 5 star, staff was EXCELLANT. The breakfast was very good. It is off the beaten path, so room was very quiet which was a plus. However, limited in local sights, food and shopping, but close to Metro and Train station.

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and excellent service
The hotel staff was very helpful, going above and beyond in many instances, such as accompanying me to a local store to buy a sim card for my phone. The room was large and comfortable. One thing I did not like was the room did not have a desk. I was on business trip, so made it very difficult to work in comfort. The room also had sliding doors for storage. Hard to describe, but the way they worked meant that you covered one thing you wanted access to when you opened the door to the other side. A bit of a pain for functionality. The breakfast was good, with many options. The local area was busy, and places to buy food, and the hotel was a walk to the subway so I could get to Canton Fair (they did have shuttle bus as well).

8/10 Good

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel but bring a phrase book
The hotel was excellent value and exceeded our expectations. Staff were very friendly but they speak little English! The food in the hotel was excellent but service took a long time due to our lack of Chinese and the staffs' lack of English. Not a brilliant location but we chose it because it was close to our business contacts. We would use the hotel again but this time brush up on our Chinese.

8/10 Good

Jasmine, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact and great for flexible stay
While it was only 1 night, so far comfy. It'd be excellent if the location would be nearer by Guangzhou East station.

8/10 Good

Manish, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent place
Nice service apt...

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

8/10 Good

Eddy, Singapore

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Soooo pity.....
Everything about this hotel is more than good enough for this price that you are paying. But what is most unbearable is the bed. It is hard like rock!!!

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Decent hotel
There were no major complaints, but the attention to detail was not great. There were broken cabinets and difficulty using the safe, among other small things. The location is a bit out of the way and not as close to the metro as we had hoped based on its location on the map. That said, there were many good restaurants in the neighbourhood and we enjoyed being off the 'tourist' track.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable, many choices for breakfast.

10/10 Excellent

Allen, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
hotel was clean and staffs were very friendly and helpful. Highly recommended.

10/10 Excellent

Ebi, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and Service
I stayed here for my first visit to China in April 2015, while attending the Canton Fair. What a great hotel, with such an exceptional service. The rooms are very clean and relatively modern. The shuttle bus to and from the fair was very useful. The staff is amazing and speaks fairly good english. The front desk acts more like a concierge than just a typical check-in and check-out stand. They even accompanied me on several occasions to nearby places of business to translate for me and make sure I got what I needed. Special thanks to Eric on the day shift and Anna and Lily on the night shift whom each went out of their way to make my stay comfortable. You guys were fantastic. I will definitely stay at this hotel when I come again. Thanks again.

10/10 Excellent

Richard, Shekou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent Guest
I have stayed in Yuwa many times and each time it is the same wonderful experience.

8/10 Good

Joe, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice staff ,. nice reception staff , great hotel .

10/10 Excellent

Markus, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we had longer there!
We chose this hotel after reading very positive reviews on line and were delighted to find them absolutely spot on. I could not over state the friendlyness of the staff from the door man, reception and house keeping. Special mention to Anna on reception who went the extra mile to assist.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Canton Fair visitor, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not for the business traveler
I was very disappointed. After seeing the good ratings, I had high hopes. The first room they gave me had a broken door lock that included a cracked wall where someone had obviously kicked in the door. I went back down and told them about the lock. They said it was a Japanese design and I didn't understand how to use it. I told them to go up and look. The restaurant menu is very limited for lunch and dinner options. The breakfast was OK but nothing extraordinary. They did not exchange currency..... This was a large inconvenience. They sent me next door to the Bank of China where the average wait to be helped is 45 minutes to an hour. I went there twice so this is accurate. This is an apartment/hotel combination. MANY, many young kids in the lobby, coming in and out after school. The bar is a not a real bar. Just a location with a few bottles of liquor so they can say they have a bar. There was no sauna as listed.

8/10 Good

Li, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
For the price and the location the best deal ever. I'm a frequent commuter to guangzhou and this was the best stay with such price.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair price
ok

8/10 Good

JKaing

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CB
Cleaned room, polite and helpful staffs. But the hotel name is not so familiar with TAXI driver. So it's very hard to find the location ....

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cyrus Park, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Kindly
At first, This hotel's room is clean but small room. Restaurant is good.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great location, spacious bed
Supermarket and a lot of restaurants within walking distance from the hotel. Spacious bed with great amenities. Friendly staffs and 10 mins away from Tianhe downtown by taxi.

10/10 Excellent

Humphery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort