Amenities come with the price, but were good. Good buffet breakfast with good choice.
Front desk doesn't have a proper Q system and if we wait behind the line, someone else walks through and goes behind the person being served. Front desk persons although very professional and pleasant are hesitant to serve non-Chinese customers and avoid facial contact to summon us even if all 4 counter staff are free. Perhaps its a comfort lever in language issue.
All the bell boys, cleaning crew and other staff are extremely courteous and greeting everyone all the time.
OVERALL a good hotel.
Traveller from Canada
Located in Haizhu, this hotel is within 1 mi (2 km) of ShiJie FangZhi BoLan ZhongXin and Shuzhu Hillock. Yungui Bridge and …More
I had a horrible checkout (I had to pay 50 RMB because I didn't want to reach to look in my bag for the room key, because I was running late for the flight), the staff slowed me down for the Taxi as it took forever to checkout & find a Taxi! (eventually missed the flight). My 4/5 rating is my attempt to leave a general feedback for the stay (10 days), the price was fine and staff were good in general.
The gym location is inconvenient, I had to put on the hotel designer hat, but with the abundance of windowless rooms they tried to offer me (I booked a normal room!), some of them can be easily altered to fitness, yoga, jacuzzi, massage rooms & maybe a store. Windowless rooms don't exist in 4 & half star hotels! The 1984 type of sign-in/sign-out for the gym is also unnecessary, the camera identifies who walked in & if they must know who used the gym & a key swipe entrance will do the trick, it didn't feel like a hotel gym...but then that might be the norm in China.
The food was excellent, so that helped alot, the lobby & building are impressive, it looked better than the other hotels in Guangzhou so its worth a try
Traveller from USA
Located in Haizhu, this luxury hotel is within 2 mi (3 km) of Xinken Marsh Park, Shixiang Garden, and Kids Cavern. TaoYi …More
Every thing was good during my stay, since the time of arrival, reception staff, restaurant, Fitting room, Room and all facilities was amazing.
Plus most of the staff can speak English which make your day easy.
Plus the view from the room to the river and city is amazing
Located in Tianhe, this luxury hotel is within 1 mi (2 km) of Tianhe Park, Redtory Art and Design Factory, and Redtory …More
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