Ratings based on 1,019 Verified Reviews

4.3 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler

Posted Apr 3, 2017
This hotel is near MRT station. Room is good with good spread for breakfasts.
4 out of 5
by A verified traveler

Posted Jan 24, 2017 on Hotels
A good stay, convenience and helpful staff.
5 out of 5
by Saad

Value for money

Posted Jan 12, 2017 on Hotels
Had a great experience. Room was good and staff was helpful
2 out of 5
by A verified traveler

Bad experience

Posted Jan 6, 2017
Pros: Not much anymore
Cons: Read review
Location: Great location very close to east station
Stayed here multiple times before, however last stay like they gave up. Internet was terrible, didn't work most of the time, bathtub/shower leaked and flooded bathroom. Called down to have them fix and they hung up on me twice. Too bad location is great, but the even the breakfast was not on par this time. They claim 4.5 stars and charge it but don't deliver. Definitely not worth the premium anymore
5 out of 5
by Steven

Great hotel and location

Posted Jan 5, 2017 on Hotels
Excellent and walking distance to East Rail for bullet train ride back to and from Hong Kong.
5 out of 5
by Ying Kuan

Posted Dec 30, 2016 on Hotels
Good location and nice hotel .
4 out of 5
by Henry

Reasonably Priced Well Located Hotel

Posted Dec 30, 2016 on Hotels
The hotel was well located for people who wanted to make transportation connections in Guangzou. The Metro from the airport was right there and the main train station for connecting to Hongkong was across the street. The included breakfast was plentiful and varied. I found myself taking the Metro for other meals because the the area restaurants were mostly fast food and the hotel restaurants were overpriced. The concierge quickly lost interest when he realized you weren't booking a tour that would bring money into the hotel. He'd hand you a map and his knowledge of English quickly deteriorated.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 27, 2016 on Hotels
Nice place , clean and comfortable... good location ...
5 out of 5
by Raymond

Great Location at a Reasonable Price

Posted Dec 25, 2016 on Hotels
Definitely will stay at Jianguo again if everything stays the same.