Ratings based on 21 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
62% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler


Posted Aug 5, 2015 on Hotels
1 out of 5
by A verified traveler from USA

Terrible...pay for what you get

Posted May 31, 2015
Pros: Near Wanda Plaza for food
Cons: Everything: from the staff,the service, the room smell (or have different floor for smoking & non-smoking) & kill all mosquitos & change towels/sheets
Location: Shop & Eat at Wanda, take Metro or walk through small market
I've never stay at a hotel in Guangzhou that mosquitos bit me everywhere. Each floor, you can smell the smoke very strong. I've reserved a room with non-smoking but you can still smell it. So i requested to switch the room. Then, the room i switched, there must be like 6-7 mosquitos which bit me throughout the night. I had to wakeup and killed them. I was terrified. Could not sleep well. The towels, if you don't throw into a basket, they will reuse the towels. They never change the bed sheets or blanket if you don't request directly. When they were changing the covers of the pillows, I can see the inside of the pillows were stained and nasty, look like molds. The internet was very bad. Once in a while, you'll get a strong signal for 5 minutes, then it's not working even though it said it already connected. I called people to come into the room to fix the wifi since I have work to do. They sent someone to the room. That person could not speak English & she looked at me connecting to the internet and left without fixing anything. So weird. Also, they were under construction, so there were a lot of noises in during the day time. I'm from the States which I need to work late at night. Sometimes I wakeup late in the morning, but with the noise, I could not sleep. I barely have enough 5 hours of sleep due to the noises. Terrible. The price was cheap but I would NEVER stay here again. The only good thing was that it is next to Wanda Plaza where you can get food.
3 out of 5
by Jessica

This traveler left a rating score only Posted Apr 20, 2015 on Hotels
3 out of 5
by A verified traveler

Hotel fine but Expedia didnt have NEW hotel name.

Posted Apr 15, 2015
Expedia should include Chinese character name on all hotels in China. Fortunately I have some Chinese because if I hadn't, there is no way I would have found this hotel as its name was changed (and other travel companies had the new name but not expedia).
3 out of 5
by Daisy

This traveler left a rating score only Posted Apr 9, 2015 on Hotels
3 out of 5
by A verified traveler from KOREA

위치가 애매해요

Posted Apr 7, 2015
Pros: 조식이 저렴했습니다. 20위안.
Cons: 객실의 카페트에 얼룩이 심했습니다.
Location: 월마트와 쇼핑센터, 식당가가 있습니다.
컨벤션센터에 행사가 있어서 예약했는데 거리가 어중간했습니다. 한인타운이 바로 옆에 있는데도 길이 없어 택시를 타거나 15분정도 걸어가야만 했습니다. 지하철이 조금 멀었습니다.
2 out of 5
by A verified traveler

The Aircon doesn't work

Posted Apr 4, 2015
The thermostat is set at 19C, but it doesn't get colder than 26C. They'll give you a humidifier, but it only acts as a fan. They wouldn't transfer you to another room, claiming that the hotel is fully booked.
3 out of 5
by JIHO from 광저우

객실은 가격만큼만 바랍시다.위치는 괜찮음.

Posted Dec 2, 2014 on Hotels
완다광장이랑 바로 붙어있어서 밥먹는건 걱정 안했네요~ 택시도 잘 잡혔구요~ 룸은 딱 가격만큼이었는데 어메니티가 너무 허술했음.
2 out of 5
by A verified traveler

poor maintenence. safe neighborhood.

Posted Nov 1, 2014 on Hotels
The hotel change its management and the maintenance is very poor now. I stayed in this hotel during last year more than 5 times. But from time to time it become poor. Until my last time I left the room and moved to near by hotel.
3 out of 5
by gbemmy

great location

Posted Oct 18, 2014 on Hotels
I read some of the reviews before I booked I was a bit skeptical to book China Smart Hotel. What I love most is the cleanliness of the hotel. The location is not far from Leather World if ure into bags. One thing I don't like is their breakfast is full of Chinese food they should add more of English breakfast because is not only the Asians that lodge in the hotel and most of their staff don't speak English just one of them.