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Park Hyatt Guangzhou

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Featured Image
Indoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
View from Room

Overview of Park Hyatt Guangzhou

Park Hyatt Guangzhou

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationGuangzhou Opera House6 min walk
  • Popular LocationFlower City Square20 min walk
  • Popular LocationGuangzhou Library20 min walk
  • AirportGuangzhou (CAN-Baiyun Intl.)29 min drive

Choose dates to view prices

About this area

Guangzhou

Located in Guangzhou's Tianhe neighborhood, Park Hyatt Guangzhou is in the city center and near a metro station. Guangzhou Opera House and Museum of the Mausoleum of the Nanyue King are cultural highlights, while Canton Tower is a notable landmark. Chimelong Paradise and Chimelong Water Park are not to be missed.
Popular Location

What's nearby

  • Guangzhou Opera House - 6 min walk
  • Flower City Square - 20 min walk
  • Guangzhou Library - 20 min walk
  • Guangdong Museum - 2 min drive
  • Grandview Mall - 9 min drive

Getting around

  • Zhujiang New Town Station - 1 min walk
  • Guangzhou Railway Station - 8 min drive
  • Baiyun International Airport (CAN) - 29 min drive

Restaurants

  • Dining Room — 1 min walk
  • Living Room — 1 min walk
  • Caffe Mondo — 5 min walk
  • Gail's — 7 min walk
  • Tavern Sports Bar — 9 min walk

About this property

Park Hyatt Guangzhou

Luxury Guangzhou hotel in Tianhe, near Guangzhou Opera House
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a steam room are onsite. All 208 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LED TVs with cable channels.
Park Hyatt Guangzhou offers 208 air-conditioned accommodations with minibars and espresso makers. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.
The SPA has 6 treatment rooms including rooms for couples. Services include Swedish massages and body scrubs. The spa is equipped with a spa tub and a steam room. Public bath/onsen services include an indoor public bath (no minerals).

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 24-hour business center
  • Conference center (13993 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment room(s)
  • Indoor public bath (no minerals)
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 48-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 345.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 228 per person (approximately)
  • Rollaway bed fee: CNY 345.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou
Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou Guangzhou
Park Hyatt Guangzhou Hotel Guangzhou

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 39 out of 65 reviews
5 - Excellent 60%
Rating 4 - Good. 17 out of 65 reviews
4 - Good 26%
Rating 3 - Okay. 3 out of 65 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 65 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 65 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.3/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Stayed 1 night in Nov 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay at
Indescribable place. The lobby little bit dim.
Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

5/5 Excellent

Stayed 1 night in Sep 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great place like all other Park Hyatt! and great location as well
Stayed 2 nights in Sep 2019