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Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children)

Premier Room, River View

Max Occupancy: 3 guests (up to 2 children)

Premier Room

Max Occupancy: 3 guests (up to 2 children)

Horizon Deluxe Room

Max Occupancy: 2 guests (up to 1 infant)

Horizon, Standard Room, River View

Max Occupancy: 3 guests (up to 2 children)

Executive Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Deluxe Room, River View

Max Occupancy: 3 guests (up to 2 children)


Get an overview of this hotelFamily-friendly Guangzhou hotel in Haizhu, walk to Pazhou Complex


This family-friendly Guangzhou hotel is located on a river, within 3 mi (5 km) of Pazhou Complex and Redtory Art and Design Factory. Gold Coast Water Park and Tianhe Park are also within 6 mi (10 km).

Hotel Features

This hotel features 8 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, 2 bars/lounges, a 24-hour health club, and a 24-hour fitness center are onsite.

Room Amenities

All 704 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests can enjoy private spa tubs, and other standard amenities include refrigerators, room service, and LCD TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shangri-la Hotel Guangzhou features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. High-speed wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 24111 square feet (2240 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a 24-hour health club. An area shuttle and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site.

Shangri-la Hotel Guangzhou has designated areas for smoking.

  • 24-hour fitness facilities 
  • 24-hour front desk 
  • 24-hour health club 
  • Airport transportation (surcharge) 
  • Free area shuttle 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's club (free) 
  • Children's pool 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 24111 
  • Conference space size (meters) - 2240 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Indoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 15 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 1 
  • Number of floors - 36 
  • Number of meeting rooms - 15 
  • Number of restaurants - 8 
  • Outdoor seasonal pool 
  • Outdoor tennis court 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Free shopping center shuttle 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 704 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Wedding services 

Family Friendly Amenities

  • Area shuttle (complimentary)  
  • Babysitting or childcare (surcharge)  
  • Children's club (free)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Laundry facilities  
  • Outdoor tennis court  
  • Refrigerator  
  • Soundproofed rooms  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking, Free RV, bus, truck parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Private spa tub 
  • Rainfall showerhead 
  • Refrigerator 
  • Room service 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Slippers 
  • Soundproofed rooms 
  • Turndown service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

S.E.Kitchen & Bar - This restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Wok Too Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

XRIBS - This restaurant specializes in international cuisine and serves dinner only. Open select days.

Nadaman - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.

Summer Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Room service is available.

Nearby Things to Do

An outdoor tennis court and a 24-hour health club are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site 
  • Playground on site 
  • Yoga classes/instruction on site 

Spa Services

The CHI Spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

  • Hot stone massage 
  • Steam room in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 12 
  • Number of treatment rooms 11 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 403 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between CNY 159 and CNY 216 per person (approximately)
  • Airport shuttle fee: CNY 630 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 403 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • Shangri-la Hotel Guangzhou is listed in the 2012 Condé Nast Traveler Top 100 List.

Smart Suite Deal

Book a stay in a "Smart Suite" rate category at least 3 days in advance now - December 31, 2015 for travel August 20 - December 31, 2015, and receive the following:

  • Horizon Club benefits, including free breakfast, full-day drinks, and happy hour
  • Private airport pick-up OR drop-off
  • RMB 500 in CHI Spa credit per night
Full details at check-in. Guests must contact property prior to arrival to arrange airport pick-up. Credit is applied to guest's account at check-out. Offer may not include taxes or gratuities. Subject to availability. Other restrictions may apply.

Drive Your Way to Shangri-La Offer

Book a stay in a "Drive Your Way to Shangri-La" rate category and receive the following:

  • Accommodations as selected
  • 100 CNY dining credit per night
Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

Winter Wonderland in the Park

Book a stay in a "Winter Wonderland in the Park" rate category now - February 13, 2016, for travel December 4, 2015 - February 13, 2016, and receive the following benefits:

  • CNY 500 food and beverage credit per night, applicable to all outlets in the hotel
  • Complimentary extra bed for 1 child 11 years old or under (subject to availability)
  • Complimentary 10 games tickets per night to Winter Wonderland in the Park
  • Complimentary access to Winter Wonderland in the Park
  • Access to the Ice Bar
Game tickets and credit redemption details provided at check-in. Taxes and gratuity may not be included. Credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Credit is non-cumulative and can only be redeemed and consumed during same stay. If stay is shortened, guests need to return game tickets or pay CNY 20 per ticket. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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