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Sheraton Guangzhou Hotel

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
479 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Guangzhou Opera House
    3 min drive
  • Popular Location
    China Plaza
    6 min drive
  • Popular Location
    Canton Tower
    17 min drive
  • Airport
    Guangzhou (CAN-Baiyun Intl.)
    41 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-10-17. Try updating your dates to see prices for your trip.

    About this area

    Guangzhou

    On the Strip, Sheraton Guangzhou Hotel is in Guangzhou's Tianhe neighborhood, a walkable area with good shopping. Museum of the Mausoleum of the Nanyue King and Guangdong Folk Art Museum are cultural highlights, and some of the area's notable landmarks include Canton Tower and Zhenhai Tower. Chimelong Paradise and Chimelong Water Park are also worth visiting. Our guests appreciate the hotel's convenience to public transportation: Tianhenan Station is 6 minutes by foot and Tiyu Xilu Station is 8 minutes.

    What's nearby

    • Popular Location
      Guangzhou Opera House - 3 min drive
    • Popular Location
      China Plaza - 6 min drive
    • Popular Location
      Beijing Road Ancient Avenue - 7 min drive
    • Popular Location
      Sun Yat-sen University - 15 min drive
    • Popular Location
      Canton Tower - 17 min drive

    Getting around

    • Guangzhou East Railway Station - 3 min drive
    • Tianhenan Station - 6 min walk
    • Guangzhou (CAN-Baiyun Intl.) - 41 min drive

    Restaurants

    • Sheraton Seafood Kitchen – Serves lunch and dinner.
    • Feast All-Day-Dining Rest – Buffet restaurant offering fusion cuisine. Serves breakfast, lunch, and dinner. Kids' menu available.
    • Lobby Lounge – Lobby lounge.
    • Yue Chinese Restaurant – Restaurant offering Chinese cuisine. Serves brunch, lunch, and dinner.

    About this property

    Sheraton Guangzhou Hotel

    Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and an outdoor tennis court are onsite. All 445 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include refrigerators, minibars, and LCD TVs.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Limited parking spaces
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request
    • Train station pick-up shuttle (surcharge)
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CNY 196 for adults and CNY 99 for children
    • 4 restaurants
    • 1 bar
    • 24-hour room service

    Things to do

    • 24-hour fitness center
    • Children's pool
    • Full-service spa
    • Outdoor pool
    • Outdoor tennis court
    • Sauna
    • Steam room

    Family friendly

    • Children's pool
    • Dry cleaning service
    • Laundry facilities
    • Outdoor pool
    • Refrigerator
    • Rollaway/extra beds (surcharge)
    • Soundproofed rooms

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Front desk (limited hours)
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • Korean

    Business services

    • Business center
    • Meeting rooms

    Outdoors

    • Pool sun loungers
    • Pool umbrellas
    • Terrace

    Spa

    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Facials
    • Hydrotherapy
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Roll-in shower

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Pillow menu
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Deep soaking bathtub
    • Hair dryer
    • Rainfall showerhead
    • Separate bathtub and shower

    Entertainment

    • 40-inch LCD TV
    • Pay movies

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free newspapers
    • Iron/ironing board
    • Phone
    • Safe
    • Slippers
    • Soundproofing

    Nearby things to do

    Where to eat

    • Sheraton Seafood Kitchen – Serves lunch and dinner.
    • Feast All-Day-Dining Rest – Buffet restaurant offering fusion cuisine. Serves breakfast, lunch, and dinner. Kids' menu available.
    • Lobby Lounge – Lobby lounge.
    • Yue Chinese Restaurant – Restaurant offering Chinese cuisine. Serves brunch, lunch, and dinner.
    4.4

    Excellent

    5 - Excellent
    254
    4 - Good
    170
    3 - Okay
    34
    2 - Mediocre
    15
    1 - Poor
    6
    4.5
    Cleanliness
    4.3
    Service and Staff
    4.4
    Amenities
    4.4
    Property condition

    5/5 Excellent

    I had work to do and the desk was spacious with good lighting. Breakfast buffet was better than I expected. Being right next to Tiyu Xilu metro and Parc Central was, for my purposes, the perfect location.

    Stayed 1 night in Oct 2019

    1/5

    This traveler didn’t leave comments with their review
    Stayed 6 nights in Sep 2019

    5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Sep 2019

    5/5 Excellent

    Wi-Fi need to improve . Problem to access Watapp and YouTube

    Stayed 2 nights in Sep 2019

    2/5

    Slow check in and poor service

    Service was disappointing because check in was slow and all rooms were not arranged despite early notification : I was asked to wait for another one hour though we arrived past 4pm which was already past the check in hours. I encountered problem opening my room door twice; once in the morning and another in the night past 10pm : I approached reception and on both occasions staff asked me to queue at a Long stretch of customers waiting to check in. Despite my reasoning that I am not checking in but to solve the room card problem and that my relatives were waiting for me, they replied “you still have to queue”. In my opinion, they should have another competent staff at reception to resolve problems rather than just stand there asking you what you want but cannot help you in any way?

    Stayed 2 nights in Sep 2019

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