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Overview of Star Hotel - Guangzhou

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Standard Suite (standard suite)

  • Sleeps 3
  • 1 Double Bed

Standard Room (standard room)

  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room (superior business twin room)

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (deluxe room)

  • Sleeps 3
  • 1 Double Bed

Superior Twin Room (superior business twin room)

  • Sleeps 3
  • 2 Twin Beds

Standard Room (standard room)

  • Sleeps 3
  • 2 Twin Beds

Superior Room (superior business room)

  • Sleeps 3
  • 1 King Bed

Superior Room (superior business room)

  • Sleeps 3
  • 1 King Bed

Superior Room (superior business room)

  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room (deluxe twin room)

  • Sleeps 3
  • 2 Twin Beds

Superior Room (superior business room)

  • Sleeps 3
  • 2 Twin Beds

Overall score and ratings

2.6
Rating 5 - Excellent. 1 out of 13 reviews
5 - Excellent 8%
Rating 4 - Good. 2 out of 13 reviews
4 - Good 15%
Rating 3 - Okay. 5 out of 13 reviews
3 - Okay 38%
Rating 2 - Poor. 1 out of 13 reviews
2 - Poor 8%
Rating 1 - Terrible. 4 out of 13 reviews
1 - Terrible 31%

2.7/5

Cleanliness

2.8/5

Staff & service

3.0/5

Amenities

2.5/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely, the worst hotel I have ever stayed in. The grotesque odor in the hall and rooms was nauseating. Stains on the bed and carpet were disgusting. Unbelievably bad hotel. I want my money back!
Stayed 1 night in Mar 2019

3/5 Okay

Stayed 1 night in Jan 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Just awful ! The hotel smells awful soon as you enter The facilities are extremely poor Staff dies not speak a word of English and very ignorant in guiding tourists The breakfast is very poor with one share small jar of jam open to flies ! The lockers in the massage area are not good for animal use The toilets smell awful and totally not hygenic The unfriendly and rather rude and very agressive manager refused to send someone to assist me in my luggage when i told him i have a major spine operation and i had to drag the trolley, load it , drag it and offload it myself ! Most upsetting is that i lost trust in Expedia to have such a hotlel on their list Regretfully !
Stayed 2 nights in Oct 2018

3/5 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 star. 3 at best
They try to charge me ¥700 instead of ¥388 priced on Expedia. Then they submitted a ore-approval for $700 US dollars. Not yuan. Had to unblock my credit card. Room had no towels. Kind of didngy. Well located. Mattress hard as a rock. Dated hotel. Could be way better
Stayed 1 night in Nov 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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