Ratings based on 340 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from dubai

Great

Posted Aug 22, 2016
On of the best hotel I ever used, for 3 years I am staying in Garden hotel I love it love love the location love the rooms love the stuff really highly recommended, only they most give more options in the spa as it is very expensive comparing with others in same city Over all it is wonderful hotel
4 out of 5
by A verified traveler

Posted Aug 10, 2016
整潔舒適, 唯一美中不足是第一晚的房間去水渠淤塞, 需要換房, 換房後冷氣運作不正常, 不過很快便有職員處理。
Comment from Hotel Management
Aug 20, 2016 by island, Hotel Management
感谢选择广州花园酒店,欢迎再次光临。
5 out of 5
by A verified traveler

值得向朋友推薦嘅酒店

Posted Aug 8, 2016
Pros: 酒店房間好乾淨
Cons: 沒有
Location: 附近有按摩嘅地方, 附近有H & M, 有唔小嘅食店
酒店房間好乾淨, 好舒服! 游泳池都好乾淨! 酒店大堂的Cafe好舒服, 酒店員工都好親切, 有咩問題都會幫你諗辦法處理!!
Comment from Hotel Management
Aug 20, 2016 by island , Hotel Management
感谢点评和选择花园酒店,您的满意是我们始终关注和努力的结果。期待再次为您服务!
5 out of 5
by A verified traveler from Japan

アクセスがよくビズネスに最適

Posted Jul 25, 2016
Pros: アクセスのよさ
Cons: 朝食のレパートリーがマンネリ。
Location: 地下鉄にほぼ直結。敷地内のバスターミナルが便利。
ホテルのグランドロビーがとても広く待ち合わせに最適で 地下鉄やバス、高速道路のアクセスも良く移動が楽。 ホテルの2階には中華と日本食レストランがあり日本食は安くて味レベルが高い。 また、近くに日系スーパーのイオンが徒歩5分程度のところに簡単な日常品が手に入る。 さすがにイオンであっても日本語はほとんど通じないが簡単な中国語が分かれば問題なし。
Comment from Hotel Management
Aug 5, 2016 by island , Hotel Management
Thank you for your valuable comment. It will be shared with our relevant department to make the further improvement. Best wishes for you and we’re looking forward to your next visit.
5 out of 5
by A verified traveler from SF

Excellent hotel with excellent service

Posted Jul 20, 2016
Pros: Location, L'occitane amenities, restaurants
Cons: Check-in speed; single sink in the big bath room
Location: shopping, tasting the best Chinese cuisine: Cantonese cuisine in an unbelievable reasonable price, much cheaper than it is in Shanghai.
Check-in was slow and the staff gave only one room card knowing that we had two people. The suite was good size and the L'occitane series shampoo, conditioner, shower gel and body lotion were just amazing. The second floor Lychee Market is the best place for Cantonese Yum-Cha (dim-sum brunch), where you can have the most authentic Cantonese dim-sum and traditional Cantonese cuisine. The hotel is located right above the subway so going places is never a problem. There are two shopping malls within walking distance and a street full of snack stands and restaurants is next to the hotel, if someone wants to live like a Cantonese.
Comment from Hotel Management
Aug 5, 2016 by island, Hotel Management
Thank you for your valuable comment. It will be shared with our relevant department to make the further improvement. Best wishes for you and we’re looking forward to your next visit.
5 out of 5
by A verified traveler

Posted Jul 15, 2016
It has very good location near Metro and shoping area
Comment from Hotel Management
Jul 18, 2016 by island, Hotel Management
Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou! We were delighted to learn that you enjoyed your stay with us and was impressed with perfect location which made your stay convenient and we look forward to welcoming you again in the near future.
5 out of 5
by A verified traveler from SG

Convenient. Metro within 2 mins Walk

Posted Jul 11, 2016
Good, the staff were generally polite n helpful. Showing us where n how to move around GZ.
Comment from Hotel Management
Jul 18, 2016 by island, Hotel Management
Thank you for your comment. We are delighted to learn that you have enjoyed your stay with us. As a Platinum five-star hotel, a outstanding service experience is our mission. We are looking forward to your next visit.
3 out of 5
by A verified traveler

Central located near shopping and food places

Posted Jul 5, 2016
Well, it takes them a quite long time to find your expedia reservation. This might cause an akward situation. Even the expedia itenerary number could't help. I had to show them my confirm mation email and all of a sudden it ws ok. So the system is quite slow, to find expedia bookings. The room smells old
Comment from Hotel Management
Jul 18, 2016 by island, Hotel Management
Thank you for sharing your feedback in regards to your recent visit to the hotel.. Your valuable comments will most certainly be shared with our operation team for immediate rectification and further improvement. We sincerely hope we will have a chance to be serving you again in the near future.
5 out of 5
by A verified traveler from dubai

Better with Expedia

Posted Jul 1, 2016
I used this hotel for 4 years now but with Exoedia Was better experience , as gold member they take care better than normal , really I am highly recommend using Expedia now to all my friends
Comment from Hotel Management
Jul 18, 2016 by island, Hotel Management
Thank you for your valuable comment. Best wishes for you and we’re looking forward to your next visit.
5 out of 5
by A verified traveler

Posted Jun 29, 2016
数年前に宿泊した時よりもサービス含め全てがグレードアップした印象を受けました。周りに海外の高級ホテルが次々とできましたが次回もこちらを選ばせていただこうと思っております。
Comment from Hotel Management
Jul 18, 2016 by island, Hotel Management
Thank you for your valuable comment. It will be shared with our relevant department to make the further improvement. Best wishes for you and we’re looking forward to your next visit.