Ratings based on 472 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Central

Posted Apr 20, 2017
The hotel is so homely serene and is so addictive. It's always a nice experience staying here and it's been really impossible for me to seek an alternative accommodation in Guangzhou.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Value international standards

Posted Apr 12, 2017
Booked a premium suite and was pleasantly surprised to be upgraded to the garden King suite which was Super amazing. Loved every minute being in the room. Definitely the right choice.
3 out of 5
Recommended
for Everyone
by A verified traveler from auckland NZ

next to metro next to taojin Lu

Posted Mar 25, 2017
Pros: close to taojon Lu which is street full of western restarunts, next door to metro
Cons: check in and check out. i have stayed here 12 times + and always same issue in or out.
check in is so slowwwwwwwwwwwwwwwwwww. especially after long flights, delays arrivign midnight to find 4 staff all busy but each 10-15 minutes with evry check in so you have to wait.. then in check out same again, takes 10-15 minutes just to check out.. room service (ice bucket over 30 minutes!!!) 3 reminders.. the breakfast while stayed here many times and happy this last trip 4 nights was pretty average to be up front. not worth the 229rmb. a lot the hot food was cold like susages, hash browns, a long queue for eggs. a crowd around the toaster..
5 out of 5
Recommended
for Everyone
by A verified traveler from palestain

Glood

Posted Mar 18, 2017
Very good hotel =============%%===================%=%%%%
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2017
GOOD SERVICE, GOOD STAFF, ROOM IS VERY CLEAN , GOOD BREAFAST AND DINNER, LOCATION IS VERY EASY TO FIND ERVYWHERE.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and relaxing

Posted Mar 4, 2017
Pros: Very good staffs ,perfect location ,and hygienic .
Cons: Nothing at all just keep on.
Location: Great location indeed for shopping and business.
It's great hotel in excellent area suitable shopping and business.
5 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Nice hotel -- staff with great attitude!

Posted Feb 27, 2017
Pros: Traditional old hotel (old for China--- 32 years)
Management has trained staff well-- very nice. Good value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Great location and great stay

Posted Feb 19, 2017
Hotel lobby Is welcoming. Never had to wait on line for check in or check out. Great staff, service. They also accommodated my late arrival. Highly recommend. Great location for tourists.
Comment from Hotel Management
Feb 27, 2017 by island, Hotel Management
Thank you for taking your time to share your wonderful experience during your recent stay at The Garden Hotel, Guangzhou! We were delighted to learn that you enjoyed your stay with us and was impressed with perfect location which made your stay convenient and we look forward to welcoming you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Posted Jan 24, 2017
Nice hotel and staff, very good breakfast and very good location
Comment from Hotel Management
Feb 3, 2017 by island, Hotel Management
Thank you for your positive comment. We are glad to read that our service are meet your expectation, we were able to deliver a great stay experience. Those comments will certainly be shared with our Operations Teams. We are looking forward to serving you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 21, 2017
The premier room is for double occupancy. Room is actually smaller than advertised but clean. The bathroom is one thing I don't like. Foods are great.
Comment from Hotel Management
Jan 31, 2017 by island, Hotel Management
Thank you for taking the time to share your thoughts with us. We were happy to hear that we gave you a memorable experience that stayed with you beyond your departure. We look forward to welcoming you again in the near future.