Clean rooms in great location
Posted Aug 2, 2016
Room is clean, spacious and located in a good location for shopping if you're going to jiangnanxi, shangxiajiu and Beijing road . There's a mrt or metro just on the basement of the hotel .
It was a great stay at this hotel as the bed was comfy too . However , what's pulling the rating down is the attitude of the staffs. Impolite and assume things without double checking . I booked 3 rooms and upon check in , only 2 rooms were ready . So we told them that we'll get the key for another room when we're back from shopping . When we're back later in the late evening and ask for key for the remaining room , the lady staff said that already given the key when I check in with a rude tone of voice.
When we ask if she's sure about it , then only she process and give us another key . Only two staffs that's nice . A lady with a star badge and a young guy with short hair .
One thing to take note is that this building management doesn't allow you to enter the lift if you're carrying boxes even if you're a hotel guest . And have to use the staff lift which I find it weird .