Ratings based on 3 Verified Reviews

2.7 out of 5
3.0 Room cleanliness
2.0 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by Nicolaas from Melbourne VIC, Australia

My Canton Fair Hotel.

Posted Apr 28, 2012
Pros: Location, Staff were friendly, attentive & quick check-in.
Cons: They could make the room smell nicer, but we did it ourselve.
Location: Ideal location, 35 min by taxi from airport. Go by little bus to Metro, can walk to many eating places near hotel, Laundry 2 blocks away.
I would recommend this hotel for bussiness and for Family. On our first night the aircon was just only blowing hot air and it was very hot in the room, notified reception and was fixed the next day.The room had a muffy smell so we bought a can of fragrance at the supermarket across the road and sprayed the room. Ater that,the housefeeper got a shock, I bet it was the best room in the hotel. The room was spacious, bathroom clean, beds could be softer,window with view, free internet, Lan cable connection, but no safe in room, ask reception for safekeeping documents etc Difficult to make conversation with staff, englist very limited, but persevere if you want something. 7/11store, ATM, Big Mac are very close.Disco on top floor, 2 restaurants in hotel seving chinese only, did not eat there,, Mc Donald on ground floor.Many shops aruond. Very evening when you step out the hotel you are surrounded with markets and weekends electric dodge car circuit for kids. The hotel had a complementory bus service to the Canton Fair. From airport, take Airport Express 4 to hotel cost usd $ 3.00 ,get off at the first stop, Then walk west 200m , go right over the walkway, walk straiight another 200m, there is hotel. Small bus 479 outside hotel takes you too and from Metro for usd $0.35. too far to walk. Tip- carry small 1,5,10 RMD for Metro & bus.or buy the Yang Cheng Tong card. I will definetly go back as everything is near and I felt very secure.
1 out of 5
by Usman from PAKISTAN

VERY MUCH DISSAPOINTED

Posted Nov 6, 2011
THE HOTEL LOCATION IS IN VERY CROWDED AREA AND EVERY NIGHT AROUND THE HOTEL THERE EXISTS A NIGHT MARKET AND YOU CANNOT WALK IF YOU WANT TO GO OUT OR COME. HOTEL STAFF DO NOT UNDERSTAND ENGLISH AT ALL WHICH GIVES A LOT OF PROBLEM TO THE VISITOR. NO FACILITY IS PROVIDED FOR ANY SERVICE IF REQUIRED EVEN TO GET A PRINT OUT OF EMAIL. HOUSE KEEPING IS VERY POOR. WILL COMMENT NOT TO SUGGEST THIS HOTEL TO ANY VISITOR VISITING FROM ABROAD.
3 out of 5
by A verified traveler from 東京、日本

がっかりです

Posted Dec 16, 2011
他の方のレビューを見てこのホテルに決めたのですが、思ったほどではありませんでした。12月初旬に宿泊しましたが、広州とはいえすでに寒くなり始めている時期なのに、暖気が出ない空調で、シャワーの温度も低く、フロントで伝えましたが、5泊中4泊目にして、やっと、暖気機能のない部屋であることを説明して、暖気機能のある部屋を提供してくれまし。それまで3日間はお風呂上りは寒くてセーターを着てベッドに入って過ごさなければなりませんでした。始めにフロントで対応した人は二人は、言い訳を言うばかりで一言も詫びる様子はありませんでした。フロントの対応にとても不満を感じました。また、リネン類の交換は2日に1回で、部屋でお茶を飲む為のコップはホテルは自ら1度も交換する様子はありませんでした。催促して交換してくれたコップは茶渋で茶色く染まっていて使う気になれず、紙コップを買ってきて対処しました。部屋の広さや雰囲気は満足しています。広州には今後も半年に1度行く予定ですが、次はこちらに泊まりたいとは思いません。