Room type

Standard Double Room

Max Occupancy: 3 guests (up to 1 child)

Superior Twin Room, 2 Single Beds

Max Occupancy: 3 guests (up to 1 child)

Superior Double Room

Max Occupancy: 3 guests (up to 1 child)

Junior Suite, 1 Double Bed with Sofabed

Max Occupancy: 3 guests (up to 1 child)

Get an overview of this hotelFamily-friendly hotel with restaurant and outdoor pool

Location

This family-friendly Santos hotel is within a 10-minute walk of Flag Square, Santos Beach, and Gonzaga Beach. Monte Serrat and Museum of Coffee are also within 3 mi (5 km).

Hotel Features

A restaurant, an outdoor pool, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking.

Room Amenities

All 121 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with cable channels. Guests will also find minibars, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Mercure Santos Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Event facilities measure 3174 square feet (295 square meters). This family-friendly hotel also offers concierge services and 24-hour room service. Onsite parking is available (surcharge).

  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 3174 
  • Conference space size (meters) - 295 
  • Fitness facilities 
  • Free WiFi 
  • Number of meeting rooms - 4 
  • Outdoor pool 
  • Restaurant 
  • Sauna 
  • Total number of rooms - 121 
  • Valet parking (surcharge) 
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Outdoor pool  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Cable TV service 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • LCD TV 
  • Minibar 
  • Private bathroom 
  • Room service (24 hours) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Da Franco Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

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Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

Service animals exempt from fees/restrictions

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: BRL 30.00 per person (approximately)
  • Valet parking fee: BRL 18.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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