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In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds

Guest reviews

4.4/5 Excellent
270 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationPaseo Cayala2 min walk
Popular LocationUniversidad del Valle de Guatemala11 min walk
Popular LocationKanajuyú Ecological Park9 min drive
AirportGuatemala City (GUA-La Aurora Intl.)28 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 290 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 407 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking
  • Habitacion con Cama King

    5/5 guest room rating

    Room amenities

    • 407 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsHabitacion con Cama King
  • Deluxe Room, 2 Double Beds, Balcony

    5/5 guest room rating

    Room amenities

    • 405 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Balcony

About this area

Guatemala City

In the city center, AC Hotel by Marriott Guatemala City is in a walkable area with good shopping. Avenida La Reforma and Aldawa Mosque are local landmarks, and some of the area's attractions include Botanical Garden and La Aurora Zoo.

Visit our Guatemala City travel guide
Map
Popular Location

What's nearby

  • Paseo Cayala - 2 min walk
  • Universidad del Valle de Guatemala - 11 min walk
  • Popol Vuh Museum - 9 min drive
  • Kanajuyú Ecological Park - 9 min drive
  • Francisco Marroquin University - 16 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 28 min drive

Restaurants

  • AC Lounge — 1 min walk

About this property

AC Hotel by Marriott Guatemala City

4-star Guatemala City hotel in Zona 16, walk to Paseo Cayala
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a rooftop terrace, and coffee/tea in a common area. All 114 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include free bottled water, hair dryers, and safes.
AC Hotel by Marriott Guatemala City offers 114 accommodations with safes and complimentary bottled water. 46-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: USD 13.50 for adults and USD 13.50 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Shopping

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (2659 square feet)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 46-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 26 2020 to July 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.50 for adults and USD 13.50 for children (approximately)
  • Pet fee: USD 100 per pet, per stay
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Guests are provided with hand sanitizer.
  • The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

Frequently asked questions

Can I cancel my reservation for free at AC Hotel by Marriott Guatemala City and receive a full refund?
Yes, AC Hotel by Marriott Guatemala City offers free cancellation on select room rates, because flexibility matters! Please refer to AC Hotel by Marriott Guatemala City cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 100 per pet, per stay.
How much is parking at AC Hotel by Marriott Guatemala City?
AC Hotel by Marriott Guatemala City doesn't offer parking.
What time is check-in at AC Hotel by Marriott Guatemala City?
Check-in is from 3 PM–midnight.
What time is check-out at this property?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Zona 16, this hotel is within 1 mi (2 km) of Universidad del Valle de Guatemala and Paseo Cayala. Kanajuyú Ecological Park is 2.2 mi (3.6 km) away.

Guest reviews

Overall score and ratings for AC Hotel by Marriott Guatemala City

4.4
Excellent
5 - Excellent
172
4 - Good
60
3 - Okay
20
2 - Mediocre
12
1 - Poor
6
4.7
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.6
Property condition

4/5 Good

  • Liked: Staff & service, property conditions & facilities

The staff service is excellent, they remember you by name and your specific preferences.

Stayed 3 nights in Mar 2020

3/5

  • Liked: Amenities
  • Disliked: Cleanliness

The hotel used to be excellent, but this last time I stayed there, the room was not clean, specially the floor, the sink was leaking, the internet didn't work on the tv, the towels were old, the hallway outside the room had a very stained carpet, etc. They should go back to their previous way of maintining the property. Its very close to becoming a 2 star hotel.

Stayed 2 nights in Feb 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Feb 2020

    2/5

    • Liked: Cleanliness, staff & service, amenities
    • Disliked: Property conditions & facilities

    The staff? Amazing. The location? Excellent. The facilities? Not good. Let me start by saying that the building matches the whole Cayala concept and it looks good, but my room was disappointing: the bathroom is a glass rectangle, but the water leaks from the shower into the room. All my clothes got wet and it was a big mess. It was very uncomfortable to be there.

    Stayed 1 night in Feb 2020