Posted Mar 2, 2017
Every time we go to this hotel is going down, years ago, El Dorado Americana was a superb hotel, two years ago that I returned was regular, every time am there it goes down in quality, bath tub is clogged, no personal shampoo, soap, ;you have to use the ones on the bath tub wall, very poor quality. Food was ok, I have had better. Service in the dinning room is good.
Comment from Hotel Management
Mar 9, 2017 by Channel Manager, Hotel Management
Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays.
We hope to see you soon in Barceló Guatemala City Hotel.