Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from n.y.

the hotel are very nice,but no pool,and sona

Posted Jul 22, 2016
Pros: coffe shop
Cons: add a pool ,sona ,and breakfast
Location: location are very safe,and clean
the hotel area are nice,the staffs are helpful,but no pool and jazuzzi, i am bit disppiont.
5 out of 5
by A verified traveler from San Salvador

Excelente ubicación en la zona viva de la ciudad

Posted May 7, 2016
Solo me hospede una noche y fue comido, agradable, las habitaciones específicamente en la que me quede era muy amplia como un pequeño apartamento muy bien todo, volvería a hospedarme ahí sin duda!
Comment from Hotel Management
May 24, 2016 by Alejandra Samayoa, Hotel Management
Estimado huésped, gracias por compartir sus comentarios y experiencia en nuestras suites. Será un gusto recibirlo nuevamente.
5 out of 5
by A verified traveler from Lakelan, FL

Nice and friendly Hotel

Posted Apr 28, 2016 on Orbitz
Pros: The room was pretty clean and received details from staff to check everything is OK
Cons: Need to replace the safe security Box inside room. This are pretty old and need to replace it
Location: Great and close to zona viva area. Great to walk too
Very good experience. Friendly staff, great customer service, bar and restaurant great. Just need the pool and spa to get more comfort your stay. Great location in city, close to airport too where you can be shuttle pretty easy from there. Thanks
Comment from Hotel Management
May 6, 2016 by Revenue Manager, Hotel Management
Thank you for your comments and we are glad that you enjoy your stay. We will take your recommendations about the security box. Hope to see you soon. Best Regards
4 out of 5
by A verified traveler from El Salvador

Posted Apr 26, 2016
It's a great hotel, clean, quite, the food is good. Right price for the service you get. Staff was amazing very polite all the time
Comment from Hotel Management
May 21, 2016 by Alejandra Samayoa, Hotel Management
We are glad you had a pleasant stay. We will share your comment with our personnel. Thank you
5 out of 5
by Fred

Great value!

Posted Apr 21, 2016 on Hotels
Great!
Comment from Hotel Management
Jul 23, 2016 by Alejandra, Hotel Management
Thank you for your comment. We hope to see you again.
4 out of 5
by JAEHYUN

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
3 out of 5
by A verified traveler

Too expensive for what you get.

Posted Apr 16, 2016
There are many other option you should consider for the price you pay.
4 out of 5
by Ricardo from SAN SALVADOR

QUEJA DE COBROS

Posted Apr 11, 2016 on Hotels
Según el email de confirmación que me envió hoteles.com, el cargo a mi tarjeta de crédito seria de US$106.63, sin embargo el cobro que aparece en mi tarjeta es de $112.44. Quisiera que me explicaran el porqué de esta diferencia. Por otro lado, les comento que quise comunicarme al número de atención al cliente de hoteles (0019493334932) y me salía un mensaje de error que no me permitió comunicarme con uds telefónicamente.
Comment from Hotel Management
May 30, 2016 by Alejandra, Hotel Management
Estimado huésped. Lamentamos mucho el inconveniente. Sin duda la diferencia se debe al tipo de cambio, ya que las tarifas son cargadas en moneda local, siendo Quetzales, y posterior al usted querer verificar se las coloca en dólares. Por favor si pudiera contactarnos para verificar su reservación y ver como le ayudamos. Lamentamos el inconveniente. Alejandra Samayoa
5 out of 5
by edwin from USA

5 stars

Posted Apr 8, 2016 on Hotels
Was excellent
5 out of 5
by Richard from Anguilla, BWI

Great value in the heart of Zone 10

Posted Apr 5, 2016 on Hotels
Great spacious room centrally located in Zona 10, close to a number of great restaurants. Relatively safe area, and the hotel staff were great in helping with all of our requests!