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Get an overview of this hotelFamily-friendly hotel with full-service spa and casino

Location

This family-friendly Guatemala City hotel is located near the airport, within a 15-minute walk of El Obelisco and Justo Rufino Barrios. La Aurora Zoo and Plaza Fontabella Shopping Center are also within 1 mi (2 km).

Hotel Features

Along with a full-service spa, this hotel has a casino and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, an outdoor pool, a bar/lounge, and a sauna are onsite.

Room Amenities

All 183 rooms offer free WiFi and free wired Internet, plus 24-hour room service and cable TV. Guests will also find minibars, coffee makers, and down comforters.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Crowne Plaza Guatemala features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 17000 square feet (1530 square meters) include conference space. This family-friendly hotel also offers a casino, spa services, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site.

Crowne Plaza Guatemala has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Spa treatment room(s) 
  • 24-hour front desk 
  • Number of buildings/towers - 1 
  • Elevator/lift 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Total number of rooms - 183 
  • Luggage storage 
  • Designated smoking areas 
  • Conference space size (meters) - 1530 
  • Number of meeting rooms - 15 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Year Built 1993 
  • 24-hour business center 
  • Conference space size (feet) - 17000 
  • Wedding services 
  • Casino 
  • Outdoor pool 
  • Sauna 
  • Free newspapers in lobby 
  • Restaurant 
  • Bar/lounge 
  • Free airport transportation 
  • Conference space 
  • Porter/bellhop 
  • Number of floors - 14 
  • Gift shops or newsstand 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Full-service spa 
  • Laundry facilities 
  • Meeting rooms 15 
  • Free self parking 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 
  • Down comforter 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Private bathroom 
  • Room service (24 hours) 
  • In-room climate control (air conditioning) 
  • In-room childcare (surcharge) 
  • Premium TV channels 
  • Free weekday newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Cable TV service 
  • Desk 
  • Iron/ironing board 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.

Los Volcanes - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Trapiches Bar - This bar serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between GTQ 140.00 and GTQ 180.00 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Crowne Plaza Guatemala
  • Crowne Plaza Hotel Guatemala
  • Guatemala Crowne Plaza
  • Crowne Plaza Guatemala City
  • Crowne Plaza Guatemala Guatemala City
  • Crowne Plaza Guatemala Hotel Guatemala City
  • Guatemala City Crowne Plaza
  • Crowne Plaza Guatemala Hotel

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Breakfast Offer

Book a stay in a "Breakfast" rate plan and receive breakfast for up to 2 adults (value limit may apply).

Must book a "Breakfast" rate category to qualify. Breakfast may not include tax or gratuity. Children age 6 and younger eat free. Children age 7-17 years old are charged for breakfast. Valid anytime, subject to availability. Other restrictions may apply.


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