Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
71% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Pennsylvania

It was for my grandparents

Posted Jul 29, 2016
My grandparents stay at the hotel and they where so happy, since the 5th floor was to high for them they ask for at list second floor it was in the same day and the customer service agree. Thanks for take care of them.
Comment from Hotel Management
Aug 2, 2016 by Lizeth de Amado , Hotel Management
Dear Guest, we appreciate your comments and your choice about our services. Was a pleasure to served to your Grandparents. I hope you can visit us again, Best regards, Lizeth de Amado Sales Manager
3 out of 5
by Benjamín

Bueno

Posted Jun 6, 2016 on Hotels
Hotel antiguo, buena comida y bien ubicado.
Comment from Hotel Management
by Lizeth de Amado, Hotel Management
Estimado Huésped reciba cordiales saludos. Agradecemos sus comenarios y su elección de hospedaje. Estamos trabajando para que cada día hayan cambios significativos en nuestras intalaciones. Le invito a que nos siga visitando. Atentamente, Lizeth de Amado Gerente de Ventas
3 out of 5
by LUIS CARLOS from Monterrey

hotel muy viejo

Posted May 30, 2016 on Hotels
El hotel ya es muy viejo
Comment from Hotel Management
by Lizeth de Amado, Hotel Management
Estimado Huésped agradecemos su visita y sus comentarios los cuales son muy valiosos para mejorar nuestras áreas de oportunidad. Nuestro hotel estará muy pronto en una etapa de renovación la cual esperamos usted pueda comprobar más adelante. Atentamente, Lizeth de Amado Gerente de Ventas
4 out of 5
by JOEL from Panamá

Posted May 7, 2016 on Hotels
Lo bueno; ubicacion, buen gimnasio y excelente servicio. Lo malo: algo costoso para las instalaciones que estan algo viejas....
Comment from Hotel Management
Jul 16, 2016 by Lizeth de Amado, Hotel Management
Estimado Huésped, agradecemos sus comentarios los cuales son de mucho valor para nosotros. Tomaremos en cuenta el tema de la tarifa. Quedamos a sus ordenes, Atentamente, Lizeth de Amado Gerente de Ventas
3 out of 5
by A verified traveler from T

Descent hotel close to the airport

Posted May 5, 2016
Hotel staff was good and kind. The carpet of the room was a little dirty and old. AC kinda sucks and a little pricy for what u get.
Comment from Hotel Management
May 6, 2016 by Lizeth de Amado , Hotel Management
Dear Guest, we appreciate your comments about our service. Was an honor to serve you. We hope you can visit us again. Best regards, Lizeth de Amado Sales Manager
5 out of 5
by Javier J from Guadalajara

My buena Opcion

Posted Mar 7, 2016 on Hotels
Hotel perfecto para Negocios, sus alimentos excelentes.
Comment from Hotel Management
May 14, 2016 by Lizeth de Amado, Hotel Management
Estimado Huésped, agradecemos sus comentarios los cuales nos motivan a seguir adelante brindandole el mejor de los servicios. Esperamos contar de nuevo con su visita. Apreciamos su preferencias. Atentamente,
4 out of 5
by Hector Armando from Costa Rica

Buen servicio

Posted Dec 7, 2015 on Hotels
Habitaciones muy limpias y personal muy atento.
Comment from Hotel Management
Feb 13, 2016 by Lizeth de Amado, Hotel Management
Estimado Huésped, agradecemos su tiempo y sus comentarios acerca de su estancia en nuestro Hotel. Es agradable saber que logramos llenar sus expectativas. Agradciendo su preferencia y a la espera de que vuelva pronto a visitarnos, me suscribo. Atantamente, Lizeth de Amado Gerente de Ventas
5 out of 5
by Elio

Posted Dec 4, 2015 on Hotels
Excellent location.
Comment from Hotel Management
Feb 6, 2016 by Lizeth de Amado, Hotel Management
Dear Guest, thank your for visit us and enjoy your stay in Guatemala. We hope you can come back as soon as you can. Best regards,
4 out of 5
by A verified traveler

Posted Nov 23, 2015 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Lizeth de Amado, Hotel Management
Dear Guest, than your for visit us. We hope you can visit us again. You are welcome. Best regards Lizeth de Amado Sales Manager
3 out of 5
by SARA

Posted Nov 20, 2015 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Lizeth de Amado, Hotel Management
Dear Guest, we appreciate your choice. we hope you can visit us again. Best regards, Lizeth de Amado Sales Manager