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Reviews of Dai Nonni Hotel

3 out of 5
Dai Nonni Hotel
15 av. A, 5-30 zona 13, Guatemala City, Guatemala

Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 271 reviews" "
Rating 8 - Good. 77 out of 271 reviews" "
Rating 6 - Okay. 11 out of 271 reviews" "
Rating 4 - Poor. 4 out of 271 reviews" "
Rating 2 - Terrible. 4 out of 271 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Apr 2024
Response from Gerente on Apr 14, 2024
Thank you very much for your rating and for honoring us with your visit, we hope you return.Greetings

10/10 Excellent

Barry, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
There is no air conditioning, but it is cooler than most places with A/C, so we were chilly at night. This is mid February, high temp of 83°, low of 53°. I'll stay here again
Stayed 1 night in Feb 2024
Response from Gerente on Feb 26, 2024
Thank you very much for honoring us with your visit, it has been a pleasure to serve you. Thank you for your time dedicated to writing such a useful comment. We will always be waiting for you with open arms. Greetings

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Feb 2024
Response from Gerente on Feb 9, 2024
Thank you for visiting us, it was a pleasure to serve you. We hope you come back.

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind and friendly. I don't speak Spanish but had a translator and they were very accommodating. The small atmosphere is nice!
Stayed 5 nights in Jan 2024
Response from Gerente on Feb 9, 2024
Thank you for honoring us with your visit, we hope you return another time. Greetings

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Gerente on Feb 9, 2024
Gracias por su preferencia, esperamos verlo en su próxima visita a Guatemala. Saludos

6/10 Okay

Carlos

Stayed 1 night in Jan 2024
Response from Gerente on Feb 6, 2024
Muchas gracias por calificarnos. Estamos muy agradecidos de atenderles.Saludos

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a close drive to the airport and parking is available. I was grateful for the dark room.
Stayed 1 night in Dec 2023
Response from Gerente on Dec 16, 2023
Thank you for your review, we are interested in knowing your opinion as a guest to continue striving to satisfy the needs and wishes of our guests. We hope you come back. Happy Holidays.

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Gerente on Dec 7, 2023
Muchas gracias por su visita, nos hace felices saber que llenamos sus expectativas.Saludos

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique style hotel. Staff is excellent and accommodating. I had a midnight check in with no problems. Lovely decorations throughout.
Stayed 1 night in Dec 2023
Response from Gerente on Dec 7, 2023
We appreciate your kind comment and thank you for visiting us, we were honored. We hope you come back.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding personnel
Stayed 1 night in Nov 2023
Response from Gerente on Nov 20, 2023
Muchas gracias por su tiempo en calificarnos.Estuvimos encantados con su visita, esperamos que vuelva pronto.Saludos cordiales,

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property ,cool antiques and a great breakfast!
Response from Gerente on Feb 9, 2024
We are very grateful to serve you, thank you for visiting us. We hope you come back.

10/10 Excellent

Choong Soon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos Buenos pero poco edificio viejo
Stayed 1 night in Sep 2023
Response from Gerente on Oct 9, 2023
Muchas gracias por su tiempo en dedicar un comentario.Somos un hotel pequeño remodelado, bien mantenido con pocas habitaciones lo que hace que nuestro servicio sea especial y personalizado.Gracias por honrarnos con su visita, esperamos que vuelva.

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DAI NONNI - a home away from home
It was like being in our own home - Marlene was always attentive and in the even we were able to hear water for a nice cup of herb tea Highly recommend if you need a place near the airport in ZONE 10
Stayed 2 nights in Sep 2023
Response from Gerente on Sep 26, 2023
Thank you very much for your time in writing your kind comment. It is gratifying to know that he liked the service. We hope you come back.

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes have parking the service excellent . The hotel have taxi .the hotel have breakfast included good location this is my second time in the hotel head down
Stayed 1 night in Sep 2023
Response from Gerente on Oct 31, 2023
At Dai Nonni we are jumping with happiness, because your comment is encouraging and encourages us to improve in every way. Thank you very much for your time and for honoring us with your visit, we hope to see you soon.A hug

8/10 Good

ROB

Business traveler
Liked: Cleanliness, staff & service, room comfort
A small gem
Dai Nonni is a very comfortable and beautiful place and small enough to get personal service from very kind staff. I loved the natural light in the bathroom. The garden where we have breakfast creates great calm. My one concern is that the sockets are worn out and I could not find a place to charge my cellular phone that works. One of the things I liked is that it is a half hour walk to the airport. I needed the walk because I was facing twelve hours sitting on planes. However, I am not sure how safe the neighborhood is at night and there was loud music from somewhere near by until quite late.
Stayed 1 night in Aug 2023
Response from Gerente on Sep 23, 2023
Dear guest:Your opinion and experience with us is very important, we value feedback and take constructive action. We have checked the plugs and they work correctly, at the hotel we are available for any questions or eventualities. We are glad that you liked the facilities.We congratulate you for your courage in walking to the airport, good decision.We hope you come back.Gracias por honrarnos con su visita.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Super close to the airport. $2 to Uber. Amazing breakfast. Highly recommend
Stayed 1 night in Jun 2023
Response from Gerente on Jul 2, 2023
Dear guest:Thank you for honoring us with your visit, we are delighted to know that we met your expectations. We hope you visit us another time.Have a good trip and hope everything goes well for you.

10/10 Excellent

Dora

Traveled with family
Liked: Cleanliness, property conditions & facilities
i loved the triple room.
Stayed 1 night in Jun 2023
Response from Gerente on Jun 26, 2023
Thank you for your comment and preference. We hope they come back soon. Happy journey!!

8/10 Good

Fred

Traveled with family
Liked: Cleanliness, staff & service
Excelent customer services. The rooms are a bit too dark, no tv. No A/C. The building needs maintenance. We can recommend it for one or two night stay. For longer stays find another accomodation.
Stayed 6 nights in May 2023
Response from Gerente on May 30, 2023
Dear guest, thank you very much for taking the time to write a review. For us, both criticism and good comments are well received as they help us improve.In all the rooms there is cable television, what happened is that its control was misconfigured. We will try to see that it does not happen again. We are friendly on the environment that is why we do not have air conditioning.We appreciate your visit and hope you return.Greetings

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Gerente on May 30, 2023
Muchas gracias por visitarnos, esperamos que vuelva.Saludos

10/10 Excellent

Evan

Very clean, comfortable, and a courteous staff. Great service and breakfast.
Stayed 1 night in Mar 2023
Response from Gerente on Mar 24, 2023
Thank you very much for visiting us. We are delighted with his comments. We hope you come back.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Love love love it here. Room is huge, clean and the staff are sooooo amazing. They made sure I had breakfast to go because my flight is so early. It’s in a great neighborhood and as a solo female traveler I appreciate them watching me get into my Uber for dinner but it’s so safe it’s completely unnecessary.
Stayed 1 night in Mar 2023
Response from Gerente on Mar 19, 2023
Thanks for your kind comment. Thank you for your visit and for trusting us, your needs are our number one priority.Greetings

10/10 Excellent

Steffani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so peaceful to be in the hotel. They're backyard area is really nice to hangout. The staff are so kind, humble and friendly. It was a really nice stay. Highy recommend it!
Stayed 3 nights in Mar 2023
Response from Gerente on Mar 16, 2023
Thanks for trusting us. Your comments fill us with energy to move forward.A hug and thanks for visiting us

10/10 Excellent

ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here twice going to and returning from a Guatemala vacation. We stayed in the smallest and largest rooms. Both were great value for the stay. The manager is awesome. Very helpful. Breakfast was decent, highly recommended.
Stayed 1 night in Mar 2023
Response from Gerente on Mar 11, 2023
We are very happy for your comments and for having met your expectations. It is a privilege for us to have had you as guests and we hope you will come back another time.A hug and thanks for visiting us.

10/10 Excellent

Patricia

Stayed 1 night in Mar 2023
Response from Gerente on Apr 9, 2023
Muchas gracias por visitarnos, estamos encantados de servirles.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Gerente on Apr 9, 2023
Gracias por honrarnos con su visita y pro su tiempo en escribir una reseña. Esperamos vuelva pronto.

10/10 Excellent

Rafael

Stayed 1 night in Mar 2023
Response from Gerente on Apr 9, 2023
gracias por su visita y por su calificación, estamos muy felices de haber llenado sus expectativas.Saludos

10/10 Excellent

ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, The room was clean and comfy. It is close to the airport, so noise from the planes as expected. The management went the extra mile to be helpful. A terrific stay.
Stayed 1 night in Feb 2023
Response from Gerente on Mar 2, 2023
You are an essential part of what we do at Dai Nonni Hotel; For this reason, we remain aware of what those who honor us with their visit need.Thank you for your opinion and we look forward to seeing you soon.Greetings

10/10 Excellent

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so beautiful, the garden, halls lined with interesting art and objects, a feast for the eyes. The staff was very welcoming. Breakfast was great. The total experience was lovely. We truly enjoyed staying there.
Stayed 1 night in Feb 2023
Response from Gerente on Mar 1, 2023
Dear Mr. Jeffrey:He does not know how happy his encouraging comment makes us, he encourages us to continue improving focused on serving them as all our visitors deserve.We are glad we met your expectations and we hope to see you soon.A hug and thanks for visiting us

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Gerente on Feb 28, 2023
Muchas gracias por honrarnos con su visita, esperamos que vuelva. Saludos.

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little place with friendly staff, clean rooms, and a unique cozy feel. Breakfast and courtyard were very satisfying and serene. The shower never did get hot for me, but everything else was superb.
Stayed 2 nights in Feb 2023
Response from Gerente on Feb 22, 2023
Dear Charlene:Thank you very much for her comment, it fills us with energy to move forward.Regarding the hot water, unfortunately you have to drop the cold water for a minute to get it hot, we are very sorry for you. We will put a notice in the bathrooms so that it does not happen again, we act to find solutions. Thank you very much for the warning.We appreciate your visit and hope to see you another time.Saludos

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure. Only wish they spoke English a bit.
Stayed 1 night in Feb 2023
Response from Gerente on Feb 13, 2023
Thank you for your comment. His suggestions are very important to us, we will take them into account.Thank you for visiting us.Saludos

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, well appointed. I was a little put off on arriving late at night to a small signed, innocuous, locked with a buzzer, location on a side street. Quickly answered and admitted to a clean nice, small hotel. Tiled floors. Large comfortable room with kitchenette. Generous common areas.
Stayed 2 nights in Feb 2023
Response from Gerente on Feb 5, 2023
Dear guest:Thank you very much for taking the time to write such an encouraging comment.At the hotel we care about the safety of our guests, which is why we are waiting for their arrival. It is good to know that you liked it, because we strive to do everything possible to make you feel at home.Thank you for honoring us with your visit and we look forward to seeing you again.Greetings

10/10 Excellent

Julianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small place to stay near the airport!
Stayed 1 night in Feb 2023
Response from Gerente on Feb 13, 2023
Thank you for your nice comment and time spent writing. It has been a privilege for us to have you as a guest and we look forward to seeing you again.Saludos!

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jan 2023
Response from Gerente on Jan 30, 2023
Thank you very much for your comment. Thank you for honoring us with your visit and we look forward to seeing you again.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent low cost property near airport. Very helpful staff, nice breakfast options, very satisfactory.
Stayed 1 night in Jan 2023
Response from Gerente on Jan 23, 2023
Thank you very much for taking the time to write a review.We are delighted to know that the hotel was to your satisfaction, and we hope that you will honor us with your visit in the future.Regards

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant when I booked this hotel for a night. However this hotel is one of the places I have stayed. The place is clean and quiet. My flight was at 5 am. They prepared for me a delicious sandwich, fruit and juice for me to take. That was wonderful. I do recommend this hotel if you plan to stay in Guatemala City.
Response from Gerente on Jan 7, 2023
Dear guest:Thank you for taking part of your time to write a review about our hotel. It is good to know that you liked it, thank you very much for recommending us.For us it has been a nice experience serving you and we hope you come back soon.Regards

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect tranquil place to begin my stay in Guatemala. I will certainly stay at Dai Nonni when I return to Guatemala once again next November. It has instantly become my preferred hotel in Guatemala City. The staff could not have been more helpful or kind as I tried my best to communicate in very bad Spanish. Breakfast in the courtyard garden was the perfect way to start the day.
Stayed 4 nights in Nov 2022
Response from Gerente on Dec 5, 2022
419 / 5.000Resultados de traducciónDear Miss Alana:Thank you very much for her visit, for her kind comment and for taking the time to write.We are glad that you enjoyed your stay at our hotel, we do our best to thank our visitors for their preference and we take it seriously that they leave happy and well cared for.We will be waiting for her with open arms on her next visit to our beautiful country.Happy Holidays!Cheers

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities
Nice, clean small hotel with inaccurate website.
Charming little hotel. Very clean. Bed comfy. Loved the old world feel and garden dining. Road construction right outside our window very loud. Large noisy family checked in late and joined us in small breakfast area with very loud vey sick children. Unfortunate. Not the hotel's fault. Overall noisy. with jets flying over and lots of sirens and city noisy. Bring earplugs. Staff kind and courteous, but I relied on website statement that they had bilingual staff, they did not and that they had airport shuttle. They do not. They said they would call us a taxi or an uber. We hired a private driver. When info is not accurate, it is disappointing and detracts from this nice small hotel with lots of potential. Food very good. We were even able to order in room when we arrived so we did not have to walk after dark. Security very good. Overall good value.
Stayed 1 night in Nov 2022
Response from Gerente on Nov 24, 2022
Dear Guest:Most of all, thank you very much for taking the time to write.Unfortunately, he had a night with children and there was a Christmas activity very close, I'm very sorry.The hotel is small, 7 rooms, so we cannot have a carrier available 24 hours. My apologies.We can only do 2 things: keep improving and thank you for visiting us.

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, chic, friendly and helpful staff, very close to the airport. Nice and cosy place. Highly recommend
Stayed 1 night in Nov 2022
Response from Gerente on Nov 18, 2022
Dear guest:Here we are jumping with happiness for such a nice comment, thank you very much for taking the time to write.Thank you for your visit and we look forward to seeing you again.

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff
A one night because it’s near the airport and we had an early flight. Very friendly staff and helpful . Nice stay
Stayed 1 night in Sep 2022
Response from Gerente on Nov 10, 2022
Thank you very much for visiting us, and for your kind comment. We hope you come back.Best regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
My stay was great.Just know if you’re planning on having some women over and drinking it’s not allowed.I’ve had people over before and we were drinking,but somebody ruined it so they now have a no alcohol policy that’s not listed in the rules until you arrive.A nice,quiet hotel and a great value for the money.
Stayed 1 night in Sep 2022
Response from Gerente on Sep 9, 2022
Dear guest:Thank you very much for your time in writing a comment. We are glad to know that you like the hotel.I want to clarify that it is allowed to drink alcohol in the hotel the drinks we sell, what is not allowed is to enter with alcoholic beverages. Thank you very much for your understanding. We hope that this does not affect your visits to our establishment, we are pleased to serve you.Best regards

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Aug 2022
Response from Gerente on Sep 9, 2022
Thank you very much for visiting us, we hope you come back.Regards

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely, safe, affordable place to stay, right in the area I wanted to be. It is near the airport, and is a safe walk from a nice outdoor.
Stayed 1 night in Jun 2022
Response from Gerente on Jul 16, 2022
Dear Katy, Thank you for choosing Dai Nonni Hotel and for your kind comment, we are delighted to know that you liked it. We feel committed to our visitors and we want to provide them with the best stay in our beautiful country. A hug and thanks for visiting us.

10/10 Excellent

Alexandr, Tuscaloosa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a week-long project at MUNAE and chose this hotel because it was close, in a safe part of the city, in proximity to a mall, restaurants, and a clinic to do the US entry Covid test. The staff was exceptionally friendly and helpful. The room was spacious enough and immaculately clean. The internet was OK. The hot water in the shower was hot. The only drawback was lack or air conditioner. It is usually not an issue in Guatemala City (it is cool enough). However, the first room I checked in got too warm during the day. The staff promptly responded to my concern and transferred me to a cooler room. The hotel is on a quite street. It comes with a small internal patio and a picturesque veranda. Limitless coffee is served upon request in addition to the common breakfast fare.
Stayed 4 nights in May 2022
Response from Gerente on Jun 18, 2022
Dear Alex, We appreciate his visit and his time in writing such a nice comment. It makes us happy to know that the hotel was to your liking and we hope that you visit us the next time you come to Guatemala, we will be happy to serve you. A hug and again thank you very much for staying with us.

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive to my arrival and departure Christian and staff help me with calling taxis informed me about locations if I needed help also with great meal before starting my day I had a 3am departure and he made sure I can depart on time highly recommend my room was good size maybe a little dark but once I open the windows it was fine
Stayed 2 nights in Apr 2022
Response from Gerente on May 5, 2022
Dear Maria: Thank you very much for your time dedicated to writing such a nice comment, it makes us happy to know that your stay was pleasant, we love to pamper our visitors and we hope that you will return another time. Greetings from the staff.

10/10 Excellent

melina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2022
Response from Gerente on May 5, 2022
Encantados de servirle!! Muchas gracias por su visita esperamos volver a verla pronto. Saludos

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay and super easy to order in take out food..
Stayed 1 night in Mar 2022
Response from Gerente on Mar 10, 2022
Dear Jorge: Thank you very much for your time in writing a review, we are delighted that everything went well and we hope that you visit us again. Thank you for honoring us with your visit. Greetings

10/10 Excellent

Aloys

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Gerente on Mar 2, 2022
Muchas gracias por honrarnos con su visita. Esperamos vuelva a hospedarse connosotros en un futuro no muy lejano. Saludos

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Gerente on Feb 1, 2022
Muchas gracias por su visita, esperamos que vuelva pronto. Felíz viaje!!