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Get an overview of this hotelFamily-friendly Guatemala City hotel in Zona Viva with free parking


This family-friendly Guatemala City hotel is located near the airport, within a 10-minute walk of Union Church of Guatemala, Plaza Fontabella Shopping Center, and El Obelisco. The Village Shopping Center and Embassy of Canada are also within 15 minutes.

Hotel Features

Along with a restaurant, this hotel has a 24-hour fitness center and a 24-hour business center. Self parking is free. Additionally, WiFi in public areas, coffee/tea in the lobby, and conference rooms are onsite.

Room Amenities

All 109 rooms offer free WiFi, refrigerators, and LCD TVs with cable channels. Guests will also find room service, free local calls, and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. High-speed wireless Internet access is available for a surcharge. This 3.5-star property offers access to a 24-hour business center and meeting rooms. 11 meeting rooms are available. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This family-friendly hotel also offers a 24-hour fitness center, multilingual staff, and a garden. Onsite self parking is complimentary. A total renovation of this property was completed in July 2015.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Coffee/tea in lobby 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Free self parking 
  • Garden 
  • Grocery/convenience store 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 5 
  • Number of meeting rooms - 11 
  • Porter/bellhop 
  • Restaurant 
  • Total number of rooms - 109 
  • Wedding services 
  • WiFi (surcharge) 
  • Year Built 1993 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Refrigerator  


Available in all rooms: Free WiFi

Available in some public areas: Wireless internet access ( 10.00 USD per 24-hour period )


Free self parking

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Free local calls 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • LCD TV 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Room service (limited hours) 
  • Shower only 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures 
  • Massages 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 3 PM


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Noise-free rooms not guaranteed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 15.40 for adults and USD 7.70 for children (approximately)
  • Fee for wireless Internet in public areas: USD 10.00 per 24-hour period (rates may vary)
  • Late check-out fee: USD 35.00
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

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