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Get an overview of this hotelFamily-friendly Guatemala City hotel in Zona Viva with free parking

Location

This family-friendly Guatemala City hotel is located near the airport, within a 10-minute walk of Union Church of Guatemala, Plaza Fontabella Shopping Center, and El Obelisco. The Village Shopping Center and Embassy of Canada are also within 15 minutes.

Hotel Features

Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference rooms.

Room Amenities

All 109 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Guests will also find room service, free local calls, and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary high-speed wireless Internet access. 11 meeting rooms are available. This family-friendly hotel also offers a 24-hour fitness center, multilingual staff, and a garden. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site. A total renovation of this property was completed in July 2015.

  • Number of meeting rooms - 11 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Free airport transportation 
  • Conference space 
  • Express check-out 
  • 24-hour front desk 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Number of floors - 5 
  • Bar/lounge 
  • 24-hour fitness facilities 
  • Grocery/convenience store 
  • Free WiFi 
  • Laundry facilities 
  • Meeting rooms 11 
  • Multilingual staff 
  • Total number of rooms - 109 
  • Garden 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Free self parking 
  • Year Built 1993 
  • 24-hour business center 
  • Number of buildings/towers - 1 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Cable TV service 
  • Connecting/adjoining rooms available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Private bathroom 
  • Room service (limited hours) 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 6 AM to 10:30 AM for a surcharge. Room service is available during limited hours.

Spa Services

  • Manicures and pedicures 
  • Massages 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 1 PM

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Noise-free rooms not guaranteed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 15.40 for adults and USD 7.70 for children (approximately)
  • Late check-out fee: USD 35.00
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Guatemala Princess
  • Princess Guatemala
  • Princess Hotel Guatemala
  • Hotel Princess Guatemala/Guatemala City
  • Princess Hotel Guatemala City
  • Hilton Garden Inn Guatemala City Hotel
  • Hilton Garden Inn Guatemala City

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.


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