Hotel Biltmore Guatemala

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View from Room
View from Room
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace

Overview of Hotel Biltmore Guatemala

VIP Access

Hotel Biltmore Guatemala

3.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010

Explore the area

  • Popular LocationEl Obelisco10 min walk
  • Popular LocationU.S. Embassy in Guatemala14 min walk
  • Popular LocationLa Aurora Zoo19 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)5 min drive

Choose dates to view prices

About this area

Guatemala City

Located in Zona 10 neighborhood, Hotel Biltmore Guatemala is connected to the convention center. Travelers eager for a bit of culture can stop by National Museum of Archaeology and Ethnology, while those who have shopping on the agenda may want to visit Plaza Fontabella Shopping Center and Oakland Mall. Traveling with kids? Don't miss La Aurora Zoo.

What's nearby

  • Union Church of Guatemala - 8 min walk
  • Plaza Fontabella Shopping Center - 9 min walk
  • El Obelisco - 10 min walk
  • U.S. Embassy in Guatemala - 14 min walk
  • La Aurora Zoo - 19 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • Tacontento — 3 min walk
  • Carpaccio Restaurant — 3 min walk
  • El Pinche — 3 min walk
  • Marios — 4 min walk
  • Tanoshii — 4 min walk

About this property

Hotel Biltmore Guatemala

3.5-star family-friendly hotel connected to the convention center in Zona 10
This smoke-free hotel features a 24-hour fitness center, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. All 116 rooms offer free WiFi, rainfall showerheads, and LCD TVs with cable channels. Other amenities available to guests include down comforters, free local calls, and free bottled water. Housekeeping is available once per stay.
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 7.50 per person

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 7.50 per person (approximately)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 277 out of 605 reviews
5 - Excellent 46%
Rating 4 - Good. 209 out of 605 reviews
4 - Good 35%
Rating 3 - Okay. 84 out of 605 reviews
3 - Okay 14%
Rating 2 - Poor. 24 out of 605 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 605 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, everybody that worked in the hotel treated you like a king, great place to stay, it was close by to everything we wanted to see in Guatemala City
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean , friendly
Stayed 1 night in Oct 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for a business trip to Guatemala
Nice hotel overall, but kind of old in the rooms, toilet refill water pretty slow.
Stayed 5 nights in Sep 2021