Featured Image
1/40 Featured Image
Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Single Room

Max Occupancy: 1 guest

Get an overview of this hotelFamily-friendly Guatemala City hotel in Zona Viva with free breakfast


This family-friendly Guatemala City hotel is located near the airport, within a 10-minute walk of El Obelisco, Plaza Fontabella Shopping Center, and Union Church of Guatemala. The Village Shopping Center and Embassy of Canada are also within 15 minutes.

Hotel Features

A bar/lounge, coffee/tea in the lobby, and 24-hour room service are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include meeting rooms, concierge services, and dry cleaning.

Room Amenities

All 116 rooms boast fireplaces and offer WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find down comforters and hair dryers.

Hotel Amenities

Hotel Amenities

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Guests can use the outdoor pool and health club at a partner hotel. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site. A total renovation of this property was completed in January 2013.

Hotel Biltmore Guatemala is a smoke-free property.

  • 24-hour front desk 
  • Free airport transportation 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free breakfast 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Hair salon 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 5 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Smoke-free property 
  • Television in lobby 
  • Total number of rooms - 116 
  • Tours/ticket assistance 
  • Use of nearby fitness center (discount) 
  • Wedding services 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Rollaway/extra beds available  


Available in all rooms: Wireless internet access ( 15 USD per 24-hour period )

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Down comforter 
  • Fireplace 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LCD TV 
  • Phone 
  • Premium TV channels 
  • Private bathroom 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Shower/tub combination 
  • Turndown service 
  • WiFi (surcharge) 

Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10:30 AM.

24-hour room service is available.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?