Get an overview of this hotelFamily-friendly Guatemala City hotel in Avenida La Reforma with free breakfast


This family-friendly Guatemala City hotel is located near the airport, within a 10-minute walk of El Obelisco, Plaza Fontabella Shopping Center, and Union Church of Guatemala. The Village Shopping Center and Embassy of Canada are also within 15 minutes.

Hotel Features

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, 24-hour room service, a meeting room, and concierge services are onsite.

Room Amenities

All 116 rooms offer WiFi, sofa beds, and LCD TVs with cable channels. 24-hour room service, down comforters, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Guests can use the outdoor pool and health club at a partner property. A roundtrip airport shuttle is complimentary to guests at scheduled times. Complimentary self parking is available on site. A total renovation of this property was completed in January 2013.

Hotel Biltmore Guatemala is a smoke-free property.

  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Free airport transportation 
  • Total number of rooms - 116 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Porter/bellhop 
  • Multilingual staff 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Bar/lounge 
  • Free breakfast 
  • Concierge services 
  • Gift shops or newsstand 
  • Hair salon 
  • Computer station 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Number of floors - 5 
  • One meeting room 
  • Luggage storage 
  • Free self parking 
  • Snack bar/deli 
  • Smoke-free property 
  • Use of nearby fitness center (discount) 
  • Wedding services 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( USD 15 per 24-hour period )

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Room service (24 hours) 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Premium TV channels 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • In-room childcare (surcharge) 
  • Cable TV service 
  • Iron/ironing board 
  • Desk 
  • Sofa bed 
  • WiFi (surcharge) 
  • Dial-up Internet access (surcharge) 
  • In-room safe (laptop compatible) 
  • Turndown service 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 
  • Down comforter 

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.

24-hour room service is available.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 5:30 AM

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.


Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
  • Rollaway bed fee: USD 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Biltmore Guatemala City
  • Hotel Biltmore Guatemala City
  • Hotel Biltmore Guatemala
  • Biltmore Guatemala
  • Hotel Biltmore Express
  • Hotel Biltmore Guatemala/Guatemala City

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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