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Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace
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Guest reviews

3.6/5 Good
210 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar
  • Laundry

Map

Explore the area

Popular LocationPalacio Nacional de la Cultura4 min walk
Popular LocationNational Palace (Palacio Nacional)5 min walk
Popular LocationGuatemala City Hall19 min walk
AirportGuatemala City (GUA-La Aurora Intl.)30 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • 280 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Room
  • Triple Room

    Room amenities

    • 244 sq ft
    • Sleeps 3
    • 3 Twin Beds
    More detailsTriple Room

About this area

Guatemala City

Located in Guatemala City's Zona Historico neighborhood, Hotel Pan American is in the city center and near the airport. Avenida La Reforma and Torre del Reformador are notable landmarks, and travelers looking to shop may want to visit Plaza Fontabella Shopping Center and Paseo Cayala. Don't miss out on a visit to La Aurora Zoo.

Visit our Guatemala City travel guide
Map
Popular Location

What's nearby

  • Palacio Nacional de la Cultura - 4 min walk
  • National Palace (Palacio Nacional) - 5 min walk
  • Guatemala City Hall - 19 min walk
  • Estadio Nacional Mateo Flores - 3 min drive
  • Relief Map - 15 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 30 min drive

Restaurants

  • Restaurant Salon Real — 1 min walk
  • Bar El Barcito — 1 min walk

About this property

Hotel Pan American

Eco-friendly Guatemala City hotel in Zona Historico, near Avenida La Reforma
Timezone: America/Guatemala A stay at Hotel Pan American places you in the heart of Guatemala City, within a 15-minute drive of Avenida La Reforma and Torre del Reformador. This eco-friendly hotel is 2.9 mi (4.7 km) from U.S. Embassy in Guatemala and 3.5 mi (5.6 km) from Plaza Fontabella Shopping Center. Make yourself at home in one of the 55 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurant Salon Real, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel Pan American offers 55 accommodations with complimentary toiletries and ceiling fans. These individually decorated and furnished accommodations include desks. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Parking nearby: GTQ 60 per night
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: GTQ 50.00-100.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • Cable channels
  • Premium channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

There is no front desk at this property
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from April 24 2020 to July 31 2020 (dates subject to change).

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GTQ 50.00 and GTQ 100.00 per person (approximately)
  • Airport shuttle fee: GTQ 250.00 per person (one-way)
  • Nearby parking fee: GTQ 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Pan American
Hotel Pan American Guatemala City
Pan American Guatemala City
Hotel Pan American Hotel
Hotel Pan American Guatemala City
Hotel Pan American Hotel Guatemala City

Frequently asked questions

Can I cancel my reservation for free at Hotel Pan American and receive a full refund?
Yes, Hotel Pan American offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Pan American cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Hotel Pan American doesn't offer parking.
What time is check-in at this property?
Check-in is from 3 PM–midnight.
What time is check-out at Hotel Pan American?
Check-out is at 1 PM.
Does Hotel Pan American provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GTQ 250.00 per person applies.
Where is Hotel Pan American located?
Located in Zona Historico, this eco-friendly hotel is within 3 mi (5 km) of Avenida La Reforma, Torre del Reformador, and U.S. Embassy in Guatemala. Plaza Fontabella Shopping Center and Oakland Mall are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Hotel Pan American

3.6
5 - Excellent
58
4 - Good
64
3 - Okay
55
2 - Mediocre
16
1 - Poor
17
4.0
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The potable water in the halls had lids anyone could access. That damb miramba band in the hotel wakeing everyone up. Safe, clean, spacious, comfortable. You cant operate the elevator yourself.

Stayed 2 nights in Feb 2020

1/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jan 2020