Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Couples
by Pablo from Guatemala

No volveré

Posted Oct 16, 2015 on Hotels
Parece mercado el hotel, muchas familias, ruido y turismo de "tiempos compartidos" no es un hotel elegante como te lo venden. Más bien parecía una feria.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2015
Had a nice stay, large room, free wifi and buffet breakfast
2 out of 5
by James k.

Dissapointing family stsy

Posted Aug 30, 2015 on Orbitz
We rented a room for two nights. It would be a nice place, but the room had ants and a constant presence of mosquitos. The restaurant has no variety, although very tasty. However, my son was denied access to the jacuzzi because they said they had a rule against any kid under 12 even though when I reserved the room that was a main reason for us. I could deal with that except they then allowed a group of people to go swimming until 2a.m., which was against their rule of the pool closing at 10p.m. They denied the use of something that woud not have bothered anyone, only to allow the use of something that did bother their guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bellos jardines, y vistas de volcanes, comedor esc

Posted Aug 23, 2015
Me agrado la comida , la decoración, jardines, - Bar, etc
3 out of 5
Recommended
for Families
by A verified traveler

good hotel, but.

Posted Aug 20, 2015 on Hotels
hotel is really good. comportable, relax. worst Hit-and-run accident in parking lot hurts me yet. Some guy went away scratching my car. Hotel soleil was nothing else.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2015
Cons: The Gym and Spa area
It was a nice experience, but the gym and Spa area need a change
4 out of 5
Recommended
for Couples
by Edwin from Guatemala

Buen hotel

Posted Aug 11, 2015 on Hotels
Todo muy bien, excelente servicio, muy buena comida
5 out of 5
Recommended
for Couples
by Victor

Lindo hotel

Posted Aug 9, 2015 on Hotels
Lindo hotel
3 out of 5
Recommended
for Families
by Dennis from New York

Strength in staff service.

Posted Aug 4, 2015 on Hotels
Nice place. The WIFI is NOT consistent. Spa is great, room is fine, staff excellent and very professional.
4 out of 5
Recommended
for Couples
by Chi

This traveler left a rating score only Posted Jul 29, 2015 on Hotels