Most miserable experience!!!
Posted Apr 7, 2016
Despite many emails and phone calls from Expedia, the Hotel still forgot to pick me at the Airport -- being a single, disable femal who do not speak Spanish @ Midnight-- you ca imagine my horror.
To add insults to injuries, the hotel gave me a smoking room with a broken window (after many phone calls and emails requesting that this need to be non-smoking )
Needless to say, I was sleepless for the night from the banging of the broken window, and was sick from the filthy foul smelling room.
Shame on you Howard Johnson Guatemala City!!!
In conclusion, DO NOT STAY here, and if you have to, absolutely refuse to take room 313 and 309!! What a damp!