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Hyatt Centric Guatemala City

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Hyatt Centric Guatemala City

Hyatt Centric Guatemala City

4.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationEmbassy of Mexico in Guatemala8 min walk
  • Popular LocationU.S. Embassy in Guatemala11 min walk
  • Popular LocationEl Obelisco11 min walk
  • AirportGuatemala City (GUA-La Aurora Intl.)13 min drive

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About this area

Guatemala City

Located in Guatemala City, Hyatt Centric Guatemala City is connected to a shopping center. Constitution Square and Kanajuyú Ecological Park reflect the area's natural beauty and area attractions include Botanical Garden and Natural History Museum. La Aurora Zoo and Children's Museum are also worth visiting.
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Popular Location

What's nearby

  • Plaza Fontabella Shopping Center - 4 min walk
  • The Village Shopping Center - 4 min walk
  • Embassy of Mexico in Guatemala - 8 min walk
  • U.S. Embassy in Guatemala - 11 min walk
  • El Obelisco - 11 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • Casa Chapina — 3 min walk
  • The Market — 3 min walk
  • Tanoshii — 3 min walk
  • Distrito 57 — 4 min walk
  • Facundo — 4 min walk

About this property

Hyatt Centric Guatemala City

4.5-star luxury hotel connected to the convention center in Zona 10
This smoke-free hotel features a restaurant, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a poolside bar, a coffee shop/café, and a rooftop terrace are onsite. All 138 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with digital channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert), Safe Travels (WTTC - Global), and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 5:30 AM - 10:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee: USD 15 per person
  • 1 restaurant and 1 coffee shop/café
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 42-inch TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Guatemala City
Guatemala City
Zona 10
Zona 10
Hotel
Hotel
Guest rating 4.5+
Guest rating 4.5+
4 star
4 star
Business friendly
Business friendly
Pool
Pool
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from March 6 2021 to July 31 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 122 per pet, per stay
Dogs and cats welcome
1 per room (up to 40 lbs)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Airport shuttle fee: USD 10.00 per person (one-way)
  • Airport shuttle fee per child: USD 0.00 (one-way), (up to 12 years old)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 222 out of 264 reviews
5 - Excellent 84%
Rating 4 - Good. 24 out of 264 reviews
4 - Good 9%
Rating 3 - Okay. 12 out of 264 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 264 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 264 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is good
Stayed 2 nights in Apr 2021

5/5 Excellent

Stayed 1 night in Apr 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good stay worst parking lot location
Excellent condition and stay. 3 elevators to get to your car.
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Roof Pool, and wonderful gym, very clean facility
Stayed 1 night in Feb 2021