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Outdoor pool
Outdoor pool
Outdoor pool
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Guest reviews

4.7/5 Exceptional
240 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

Explore the area

Popular LocationPlaza Fontabella Shopping Center4 min walk
Popular LocationAvenida La Reforma4 min walk
Popular LocationEmbassy of Germany in Guatemala8 min walk
AirportGuatemala City (GUA-La Aurora Intl.)6 min drive

Choose dates to view prices

  • Room, 1 King Bed, View (Atrium View)

    4.5/5 guest room rating

    Room amenities

    • 334 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, View (Atrium View)
  • Room, 2 Twin Beds (Atrium View)

    5/5 guest room rating

    Room amenities

    • 333 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds (Atrium View)
  • Junior Suite, 1 King Bed

    Room amenities

    • 474 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Deluxe Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 474 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed
  • Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 334 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Twin Beds

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Guatemala City

Located in Guatemala City, Hyatt Centric Guatemala City is connected to a shopping center. Constitution Square and Kanajuyú Ecological Park reflect the area's natural beauty and area attractions include Botanical Garden and La Aurora Zoo.

Visit our Guatemala City travel guide
Map
Popular Location

What's nearby

  • Plaza Fontabella Shopping Center - 4 min walk
  • Avenida La Reforma - 4 min walk
  • Embassy of Germany in Guatemala - 8 min walk
  • Embassy of Mexico in Guatemala - 8 min walk
  • El Obelisco - 16 min walk

Getting around

  • La Aurora Intl. Airport (GUA) - 6 min drive

About this property

Hyatt Centric Guatemala City

4.5-star luxury hotel connected to the convention center in Zona 10
This smoke-free hotel features a restaurant, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a poolside bar, a coffee shop/café, and a rooftop terrace are onsite. All 138 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, TVs come with digital channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Roundtrip airport shuttle (surcharge) from 5:30 AM - 10:00 PM
Airport shuttle at scheduled times, on request

Food and drink

Breakfast available for a fee: USD 15 per person
1 restaurant and 1 coffee shop/café
3 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Outdoor pool

Family friendly

Laundry facilities
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Reception hall

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
Spanish

Business services

1 meeting room
Business center
Computer station

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer (on request)
Shower/tub combination

Entertainment

42-inch TV
Digital channels

Food and drink

Free bottled water
Minibar

More

Desk
Individually decorated
Individually furnished
Iron/ironing board
Laptop-compatible safe
Slippers

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Airport shuttle service is available on request from 5:30 AM to 10:00 PM
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 18 March 2020 to 31 July 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 122 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Airport shuttle fee: USD 10.00 per person (one-way)
  • Airport shuttle fee per child: USD 0.00 (one-way), (up to 12 years old)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Can I cancel my reservation for free at Hyatt Centric Guatemala City and receive a full refund?
Yes, Hyatt Centric Guatemala City offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Centric Guatemala City cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hyatt Centric Guatemala City?
As of Jul 5, 2020, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on Aug 1, 2020 start from $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 122 per pet, per stay.
How much is parking at this hotel?
Hyatt Centric Guatemala City doesn't offer parking.
What time is check-in at Hyatt Centric Guatemala City?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon.
Does Hyatt Centric Guatemala City provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 10.00 per person, one-way, applies.
Where is this property located?
Located in Zona 10, this luxury hotel is within a 15-minute walk of Plaza Fontabella Shopping Center and U.S. Embassy in Guatemala. Avenida La Reforma and The Village Shopping Center are also within 5 minutes.

Guest reviews

Overall score and ratings for Hyatt Centric Guatemala City

4.7
Exceptional
5 - Excellent
201
4 - Good
22
3 - Okay
12
2 - Mediocre
5
1 - Poor
0
4.9
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night stay

High quality hotel for Central America. Rooms are perfect, the pool is great and service is good.

Stayed 1 night in Mar 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Feb 2020

    2/5

    • Liked: Cleanliness, staff & service, amenities

    The rooftop pool and the food were amazing. But the windows was dirty the 3 days to look at the view. Exodus charged me 182$ a night but they were offering a St Valentin special at 100$ less which it was 82$. Very frustrating.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    This is a great hotel. The location is central and safe. The facility is modern and the staff is really nice .

    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great hotel in excellent location

    The property is new, very clean and comfortable. There was a floor to ceiling window in my room with excellent blackout blinds for a dark and quiet sleep. The staff could not have been more helpful, from the front desk to the wait staff in the restaurant, they were unfailingly kind. Particular shout out to Rudy at the front door for being so personable, helpful with advice about Guatemala and assistance in getting me to my room. I'll be staying there again!

    Stayed 1 night in Jan 2020