Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Located in Guatemala City, Hyatt Centric Guatemala City is connected to a shopping center. Constitution Square and Kanajuyú Ecological Park reflect the area's natural beauty and area attractions include Botanical Garden and Natural History Museum. La Aurora Zoo and Children's Museum are also worth visiting.
4.5-star luxury hotel connected to the convention center in Zona 10
This smoke-free hotel features a restaurant, an outdoor pool, and 3 bars/lounges. WiFi in public areas is free. Additionally, a poolside bar, a coffee shop/café, and a rooftop terrace are onsite. All 138 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with digital channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hyatt Centric Guatemala City offers 138 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Televisions come with digital channels.
Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Awards and affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert), Safe Travels (WTTC - Global), and Bureau Veritas (3rd party expert - Global)
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Wheelchair-accessible parking available
Roundtrip airport shuttle (surcharge) from 5:30 AM - 10:00 PM
Airport shuttle at scheduled times, on request
Food and drink
Breakfast available for a fee: USD 15 per person
1 restaurant and 1 coffee shop/café
3 bars/lounges and 1 poolside bar
Room service available
Things to do
Free cribs/infant beds
Free newspapers in lobby
24-hour front desk
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Renovations and closures
The following facilities or services will be unavailable from March 6 2021 to July 31 2021 (dates subject to change):
Staffed front desk
Pets allowed for an extra charge of USD 122 per pet, per stay
Dogs and cats welcome
1 per room (up to 40 lbs)
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: USD 15 per person (approximately)
Airport shuttle fee: USD 10.00 per person (one-way)
Airport shuttle fee per child: USD 0.00 (one-way), (up to 12 years old)
Pet fee: USD 122 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Property is also known as
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City
Frequently asked questions
Yes, Hyatt Centric Guatemala City offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Centric Guatemala City cancellation policy on our site for more details about any exclusions or requirements.
As of Jun 14, 2021, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on Jun 18, 2021 start from $105, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property has an outdoor pool.
Yes, Hyatt Centric Guatemala City allows cats and dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 122 per pet, per stay. Service animals are exempt from fees.
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
Check-out is at noon.
Yes, there's an airport shuttle that runs 5:30 AM–10:00 PM on request. A fee of USD 10.00 per person applies.
Located in Zona 10, this luxury hotel is within a 15-minute walk of Plaza Fontabella Shopping Center and U.S. Embassy in Guatemala. Avenida La Reforma and The Village Shopping Center are also within 5 minutes.