- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect one night stay
High quality hotel for Central America. Rooms are perfect, the pool is great and service is good.
Stayed 1 night in Mar 2020
Photo gallery
Guest reviews
Exceptional
240 reviews
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet Friendly
- Air Conditioning
- Restaurant
- Breakfast Available
Map
12 Calle 2-25, Zona 10, Guatemala City
Explore the area
Plaza Fontabella Shopping Center4 min walk
Avenida La Reforma4 min walk
Embassy of Germany in Guatemala8 min walk
Guatemala City (GUA-La Aurora Intl.)6 min drive
Choose dates to view prices
Room, 1 King Bed, View (Atrium View)
Photos of Room, 1 King Bed, View (Atrium View)
Room, 1 King Bed, View (Atrium View)
4.5/5 guest room ratingMore detailsRoom amenities
- 334 sq ft
- City view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
334-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch TV with digital channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and wheelchair-width doorways
Non-Smoking
Room, 2 Twin Beds (Atrium View)
Photos of Room, 2 Twin Beds (Atrium View)
Room, 2 Twin Beds (Atrium View)
5/5 guest room ratingMore detailsRoom amenities
- 333 sq ft
- City view
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Twin Beds
333-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch TV with digital channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and wheelchair-width doorways
Non-Smoking
Junior Suite, 1 King Bed
Photos of Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
More detailsRoom amenities
- 474 sq ft
- City view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
474-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch TV with digital channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and wheelchair-width doorways
Non-Smoking
Deluxe Suite, 1 King Bed
Photos of Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- 474 sq ft
- City view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
474-sq-foot room with city views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 42-inch TV with digital channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and wheelchair-width doorways
Non-Smoking
Room, 1 King Bed
Photos of Room, 1 King Bed
Room, 1 King Bed
4.9/5 guest room ratingMore detailsRoom amenities
- 334 sq ft
- City view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
334-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch TV with digital channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and wheelchair-width doorways
Non-Smoking
Room, 2 Twin Beds
Photos of Room, 2 Twin Beds
Room, 2 Twin Beds
5/5 guest room ratingMore detailsRoom amenities
- 355 sq ft
- City view
- Sleeps 3
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Twin Beds
355-sq-foot room with city views
Internet - Free WiFi
Entertainment - 42-inch TV with digital channels
Food & Drink - 24-hour room service, minibar, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and wheelchair-width doorways
Non-Smoking
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Guatemala City
Located in Guatemala City, Hyatt Centric Guatemala City is connected to a shopping center. Constitution Square and Kanajuyú Ecological Park reflect the area's natural beauty and area attractions include Botanical Garden and La Aurora Zoo.
Visit our Guatemala City travel guideWhat's nearby
- Plaza Fontabella Shopping Center - 4 min walk
- Avenida La Reforma - 4 min walk
- Embassy of Germany in Guatemala - 8 min walk
- Embassy of Mexico in Guatemala - 8 min walk
- El Obelisco - 16 min walk
Getting around
- La Aurora Intl. Airport (GUA) - 6 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Roundtrip airport shuttle (surcharge) from 5:30 AM - 10:00 PM
Airport shuttle at scheduled times, on request
Food and drink
Breakfast available for a fee: USD 15 per person
1 restaurant and 1 coffee shop/café
3 bars/lounges and 1 poolside bar
24-hour room service
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Elevator
Free newspapers in lobby
Reception hall
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Languages spoken
English
Spanish
Business services
1 meeting room
Business center
Computer station
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Linens
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer (on request)
Shower/tub combination
Entertainment
42-inch TV
Digital channels
Food and drink
Free bottled water
Minibar
More
Desk
Individually decorated
Individually furnished
Iron/ironing board
Laptop-compatible safe
Slippers
Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Airport shuttle service is available on request from 5:30 AM to 10:00 PM
Fees may apply; contact the property in advance to make arrangements
Renovations and closures
This property is closed from 18 March 2020 to 31 July 2020 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 122 per pet, per stay
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 15 per person (approximately)
- Airport shuttle fee: USD 10.00 per person (one-way)
- Airport shuttle fee per child: USD 0.00 (one-way), (up to 12 years old)
- Pet fee: USD 122 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No onsite parking is available. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
- Contactless check-out is available.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Property is also known as
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City
Frequently asked questions
Guest reviews
4.9
Cleanliness
4.7
Service and Staff
4.7
Amenities
4.9
Property condition
This traveler didn’t leave comments with their review
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, amenities
The rooftop pool and the food were amazing. But the windows was dirty the 3 days to look at the view. Exodus charged me 182$ a night but they were offering a St Valentin special at 100$ less which it was 82$. Very frustrating.
Stayed 3 nights in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel. The location is central and safe. The facility is modern and the staff is really nice .
Stayed 4 nights in Feb 2020
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in excellent location
The property is new, very clean and comfortable. There was a floor to ceiling window in my room with excellent blackout blinds for a dark and quiet sleep. The staff could not have been more helpful, from the front desk to the wait staff in the restaurant, they were unfailingly kind. Particular shout out to Rudy at the front door for being so personable, helpful with advice about Guatemala and assistance in getting me to my room. I'll be staying there again!
Stayed 1 night in Jan 2020
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