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Get an overview of this hotel3.5-star Guatemala City hotel in Zona Viva with restaurant

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Location

Located in Zona Viva, this hotel is within a 5-minute walk of Union Church of Guatemala and Plaza Fontabella Shopping Center. The Village Shopping Center and El Obelisco are also within 15 minutes.

Hotel Features

Along with a restaurant, this hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and meeting rooms.

Room Amenities

All 99 rooms provide kitchens with microwaves, plus free WiFi and TVs with satellite channels. Guests will also find 24-hour room service, minibars, and coffee makers.

Mercure Casa Veranda Guatemala Hotel

12 Calle 1-24 Zona 10 Guatemala City Guatemala 01010

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

High-speed wireless Internet access is complimentary. Event facilities measuring 3513 square feet (326 square meters) include a conference center. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge).

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 99 
  • Number of floors - 12 
  • ATM/banking 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Meeting rooms 
  • Multilingual staff 
  • Luggage storage 
  • Restaurant 
  • 24-hour business center 
  • Conference space size (feet) - 3513 
  • Conference space size (meters) - 326 
  • Number of meeting rooms - 5 
  • Conference center 
  • Self parking (surcharge) 
  • Shopping on site 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Kitchen  
  • Laundry facilities  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Microwave 
  • Kitchen 
  • Turndown service 
  • Bathtub only 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Television 
  • Desk 
  • Satellite TV service 
  • Free WiFi 
  • Cookware, dishware, and utensils 
  • Blackout drapes/curtains 
  • Room service (24 hours) 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Spicy - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Check-out

Check-out time is 1 PM

Payment types

Pets

  • Pets allowed for an extra charge of GTQ 405.00 per pet, per week, plus a deposit of GTQ 405.00 per week
  • 2 per room (up to 25 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: GTQ 115 for adults and GTQ 60 for children (approximately)
  • Fee for in-room wireless Internet: GTQ 39 per stay (rates may vary)
  • Airport shuttle fee: GTQ 40.50 per person (one way)
  • Self parking fee: GTQ 100 per day
  • Pet deposit: GTQ 405.00 per week
  • Pet fee: GTQ 405.00 per pet, per week
  • Early check-in fee: GTQ 243.00
  • Late check-out fee: GTQ 243.00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Casa Veranda
  • Casa Veranda Guatemala
  • Hotel Casa Veranda Guatemala
  • Hotel Mercure Casa Veranda
  • Mercure Casa Veranda
  • Mercure Casa Veranda Guatemala
  • Mercure Casa Veranda Guatemala Hotel
  • Mercure Casa Veranda Hotel
  • Mercure Guatemala Casa Veranda
  • Mercure Hotel Guatemala
  • Mercure Casa Veranda Guatemala Guatemala City
  • Mercure Guatemala City

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


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