Great Hotel in a great location
Posted Feb 15, 2016
Our work finds us in Guatemala City quite regularly. We have been at many of the larger hotels in Guatemala City and while nice, there is a special quality at a smaller boutique hotel that you cannot find in the larger hotels, which is why we were trying this hotel for the first time. We found our stay very enjoyable. We were in a king suite with a living area and small kitchenette. We did not use the kitchenette except for making an occasional tea, but it was nice. Have the living room space for relaxing and reading was nice. The bathroom was clean, with a large soaker tub that was a pleasant plus. The cleanliness and atmosphere in the hotel was wonderful. The breakfast buffet was smaller than in some hotels, but everything was tasty and a high quality. Parking was a plus. The area around the hotel is the "zona Viva" of Guatemala city and has many options for shopping and dining. Easy walking distance to a number of quality restaurants. Our only complaint was the reception staff... there was a small miscommunication at time of check out and the staff was very rude and inconsiderate, even walking away rather than trying to communicate the situation and we speak Spanish so it was not a language issue. I was very sad that this was the last impression my husband had of our stay as it caused him to leave questioning his experience. Even still I do believe we will return.