1/93 Reception


Get an overview of this hotelFamily-friendly Guatemala City hotel in Zona Viva with 4 restaurants


This family-friendly Guatemala City hotel is located near the airport, within a 10-minute walk of Plaza Fontabella Shopping Center, The Village Shopping Center, and Union Church of Guatemala. El Obelisco and Embassy of Canada are also within 10 minutes.

Hotel Features

Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free self parking and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 239 soundproofed rooms feature WiFi and memory foam beds. Guests can enjoy deep soaking tubs, and other standard amenities include iPod docks, 24-hour room service, and wired Internet.

Renovations & Closures

The hotel will be renovating from 08 May 2015 to 30 November 2015 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Real InterContinental Guatemala features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a steam room. A roundtrip airport shuttle at scheduled times and an area shuttle are complimentary for guests. Complimentary self parking is available on site. A total renovation of this property was completed in August 2015.

Real InterContinental Guatemala is a smoke-free property.

  • 24-hour business center 
  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Free airport transportation 
  • Free area shuttle 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Children's pool 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 20000 
  • Conference space size (meters) - 1858 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Free self parking 
  • Full-service spa 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Library 
  • Luggage storage 
  • Meeting rooms 16 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 15 
  • Number of meeting rooms - 16 
  • Number of restaurants - 4 
  • Outdoor pool 
  • Pool sun loungers 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Terrace 
  • Total number of rooms - 239 
  • Tours/ticket assistance 
  • Valet parking (surcharge) 
  • Wedding services 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 

Family Friendly Amenities

  • Area shuttle (complimentary)  
  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pool  
  • Soundproofed rooms  


Available in all rooms: Wireless internet access ( 187.20 GTQ per day ), Wired internet access ( 187.20 GTQ per day )

Available in some public areas: Wireless internet access ( 125 GTQ per day ), Wired high-speed internet ( 125 GTQ per day )


Free self parking, Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Egyptian-cotton sheets 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Memory foam mattress 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Shower/tub combination 
  • Soundproofed rooms 
  • Turndown service 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 

Where to Eat

Breakfast is available for a surcharge each morning.

The Market - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Tanoshii - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.

Saint Honore - This café specializes in French cuisine and serves breakfast and lunch. Open daily.

Maya Lounge - This bar specializes in international cuisine and serves light fare only. Open daily.

Picasso Stone Flame Oven - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a steam room, and a 24-hour fitness center.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Thai massage 
  • Reflexology 
  • Number of treatment rooms 3 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 
  • Accessibility equipment for the deaf 
  • Braille or raised signage 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 12 years old stays free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 156 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: GTQ 100 per person (approximately)
  • Fee for in-room wireless Internet: GTQ 187.20 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): GTQ 187.20 per day (rates may vary)
  • Fee for wireless Internet in public areas: GTQ 125 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: GTQ 125 per day (rates may vary)
  • Airport shuttle fee: GTQ 78 per vehicle (roundtrip)
  • Valet parking fee: GTQ 15.6 per night
  • Rollaway bed fee: GTQ 156 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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