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Get an overview of this hotelFamily-friendly Guatemala City hotel in Avenida La Reforma with casino

Location

This family-friendly Guatemala City hotel is located near the airport, within a 10-minute walk of Union Church of Guatemala, Plaza Fontabella Shopping Center, and The Village Shopping Center. El Obelisco and Justo Rufino Barrios are also within 10 minutes.

Hotel Features

This smoke-free hotel features a casino, a restaurant, and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 279 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Renovations & Closures

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, The Westin Camino Real, Guatemala provides an outdoor tennis court, a health club, and a sauna. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 34983 square feet (3250 square meters) include a conference center. This luxury hotel also offers a casino, spa services, and a terrace. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite self parking is complimentary.

The Westin Camino Real, Guatemala is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Free airport transportation 
  • Conference space 
  • Business center 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Concierge services 
  • Shopping on site 
  • Number of floors - 10 
  • Restaurant 
  • Bar/lounge 
  • Casino 
  • Express check-in 
  • Hair salon 
  • Free WiFi 
  • Grocery/convenience store 
  • Computer station 
  • Total number of rooms - 279 
  • Laundry facilities 
  • ATM/banking 
  • Terrace 
  • Luggage storage 
  • Year Built 1959 
  • Conference space size (feet) - 34983 
  • Conference space size (meters) - 3250 
  • Conference center 
  • Outdoor tennis court 
  • Free self parking 
  • Free reception 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Gift shops or newsstand 
  • Health club 
  • Tours/ticket assistance 
  • Meeting rooms 29 
  • Multilingual staff 
  • Porter/bellhop 
  • Number of meeting rooms - 29 
  • Sauna 
  • Steam room 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Coffee/tea maker 
  • Hair dryer 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Soundproofed rooms 
  • Phone 
  • Free local calls 
  • Minibar 
  • Free toiletries 
  • Rainfall showerhead 
  • Shower only 
  • In-room childcare (surcharge) 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Cable TV service 
  • Free WiFi 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • In-room massage available 
  • Slippers 
  • Egyptian-cotton sheets 
  • Pillowtop mattress 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • LCD TV 
  • Desk 
  • Iron/ironing board 
  • In-room safe (laptop compatible) 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Room service (24 hours) 
  • Pillow menu 

Where to Eat

A complimentary manager's reception is offered each day.

The Westin Camino Real, Guatemala has a restaurant serving breakfast, brunch, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Racquetball/squash on site 
  • Tennis lessons on site 

Spa Services

  • Manicures and pedicures 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 240 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: GTQ 185.00 per person (approximately)
  • Rollaway bed fee: GTQ 240 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Camino Real Westin
  • Westin Camino
  • Westin Camino Real
  • Westin Camino Real Guatemala City
  • Westin Camino Real Hotel
  • Westin Camino Real Hotel Guatemala City
  • Westin Camino Real Guatemala Hotel
  • Westin Camino Real Guatemala
  • The Westin Camino Real

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Executive Room Benefits

Book a stay in an Executive Room category and receive express check-in and check-out service; butler service; and access to the executive lounge with breakfast, complimentary non-alcoholic beverages from 5 PM, and use of computers with 2 hours of complimentary Internet access.

Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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Learn more.
4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
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Stay in guatemals city.

5 out of 5
by from Miami
Posted Jan 26, 2017
Pros: location and facilities.
Cons: did not think there is anything yo improve.
Location: nice restaurants and shopping centers.close to like oakland shopping center
The nicest hotel in in this zone(10).lots of restaurants and stores.
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3 out of 5
by
Posted Jan 25, 2017
Our stay was fine, but nothing remarkable. The hotel was very busy with a major event, which probably contributed to the feeling of anonymity.
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Nice hotel overall.

3 out of 5
by
Posted Dec 5, 2016
Pros: Restaurant, pool, other facilities and staff was well trained and very courteous.
Cons: Room location.
Location: Great restaurants and safe location.
Good hotel , centrally located, well trained staff. Could not get the room I requested away from elevators. Therefore, my room was noisy due to hallway traffic. My SPG status did not seem to make any difference at this hotel.
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Off

3 out of 5
by from US
Posted Nov 28, 2016
Pros: Clean room
Cons: Not to lie to clients. To not change your reservation at their will
Location: Ok
They gave me a room and bed that I did not request and when I got there they said they were full and that they will send me to another hotel
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Just an OK. Hotel

3 out of 5
by from Delray Bch, United States of America
Posted Nov 13, 2016
Pros: Like I said it was OK. , but I will try to avoid it next time , definitely is not a five star hotel
Cons: There should be someone at the main entrance at any time of night for security reasons , and because people like to know that there is some one there
Location: The location is good
Staff are nice, this hotel charges you as a five star hotel but in my opinion , this hotel is a four star hotel at best ,
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5 out of 5
by
Posted Oct 13, 2016
No comment. All was great! Staff was good and the food was amazing.
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Camino Real Westin Guatemalaa

5 out of 5
by from Rockville, Maryland
Posted May 31, 2016
Pros: It felt like home, even better with the service provided
Cons: Internet is not a luxury but necessity, should be complementary!
Location: Nice restaurants near by: Just opposite an excellent Peruvian restaurant and a short walk away a new restaurant Gracia. Both very much enjoyable.
Excellent choice for breakfast, attentive staff, nice amenities (swimming pool, gym, sauna), excellent location, overall good service.
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Expensive but with a Few Exceptions Excellent

4 out of 5
by from New York, NY
Posted May 22, 2016
Overall, I was highly pleased with this hotel. The lobby and rooms are excellent - well-appointed, elegant, attractive, and spotlessly clean. All the hotel staff were polite, professional, and efficient. The gym was outstanding - large and very well-equipped. House-keeping appeared promptly each morning and did a great job. The hotel has several restaurants of which I visited two; both were pretty good. The service at both, frankly, was mediocre but I have travelled around Guatemala, Honduras, and El Salvador for years and can count on one hand the number of restaurants that have truly good service down here; that's just the way it is. I only have three complaints/comments: Firstly, checkin took way too long. It was not the fault of the gentleman who helped me, it was just that their checkin process was too complicated. Checkin should take roughly 3-5 minutes at a 5 star hotel; I think it took more like 15 minutes here. The laundry service and mini bar snacks were way too expensive, even by the standards of hotels where they typically overcharge for these things. I was not impressed with the breakfast served on te 9th floor at all. It was a very limited selection eggs, fruit, bread, etc., and the quality was mediocre. They should improve the selection and quality.
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5 out of 5
by
Posted Apr 26, 2016
Pros: Very good service & great location!
This is nice hotel, has been one of the best ones in Guatemala City for a long time. It's surrounded by many good restaurants and exclusive buildings
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Great!

5 out of 5
by
Posted Mar 30, 2016
Picked up at the airport without a problem. Beautiful hotel amenities and great restuarants. Only stayed one night but I would certainly return.
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