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Reviews of HM International Hotel

3.5 out of 5
HM International Hotel
Kennedy Norte Alberto Borges Y 1er Pasa, Guayaquil, Guayas

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 50 reviews" "
Rating 8 - Good. 15 out of 50 reviews" "
Rating 6 - Okay. 8 out of 50 reviews" "
Rating 4 - Poor. 7 out of 50 reviews" "
Rating 2 - Terrible. 5 out of 50 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

4.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room that I received in pretty bad conditions, I didn't stay
Stayed 1 night in Jan 2020

6/10 Okay

Mirasol, Cuenca

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk service really poor, we ask for wifi access the ask make us came aout the rom so we can have access, really poor service personal
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

4/10 Poor

Wallace, Caguas, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
ROOM SERVICE WASS HORRIBLE, WE HAVE TO REQUEST FOR TOILET PAPER, TOWELS WERE OLD, SCRATCH AND STAIN.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment!!!
New hotel come with grandfather's aircon. The noise will make you unable to sleep the whole night. When you bathing the water will spill out and whole bathroom floor wet and slippery. Difficult to get Taxi service, might waste you 40 minutes just to wait for the taxi. Cost of the restaurant too high. Overall not recommend to stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Affortable
This is my third time staying at HM Int'l. Great hotel for the price. Will Stay again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
Will stay here over and over again. Great staffs. Comfortable and clean rooms. Way to go.

6/10 Okay

David, Chicago

Liked: Cleanliness, room comfort
It worked for me
Quaint and good for the money

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very helpful with arranging transportation to the airport and with troubleshooting issues we were having connecting to the wifi.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ni hotel close to the airport and malls. Safe
Its not the first time I stay at this hotel. Everything is awesome. The staff is great, the rooms very clean and nice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Diego, L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very good experience nuce hotel and very goos service

6/10 Okay

mark

Liked: Staff & service
Noce stay but hotel not as "high standard" as...
... As the google reviews suggest. Internet is horrible and very hard to work from the room or even make good quality skype calls. Other than that everything was ok.

10/10 Excellent

Dmitry, HNL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to airport and Night club Isla del Tesoro

2/10 Terrible

Ana R, Spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver bad service and attention
Restaurant for dinner without service before close time. Wi-Fi dosen't work.

4/10 Poor

/0/

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Me pusieron una habitación en la que no funcionaba la cerradura y por lo tanto el cuarto no quedaba con llave cuando salía. Estaban todas las habitaciones abiertas, porque me explicaron en ese piso las alquilan por horas.
Stayed 1 night in Feb 2020

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL MUY RECOMENDABLE
TODO ESTUVO MUY BIEN, LIMPIO Y BIEN LOCALIZADO
Stayed 1 night in Sep 2019

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel es cómodo, el personal muy amable y el desayuno es rico. Al restaurante le falta un poco más de variedad en su carta. El único inconveniente fue que decía que tenía gimnasio y cuándo llegue me dijeron que hace tiempo estaba en reparación, deberían quitar que tienen gimnasio si no se puede usar temporalmente.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Jul 2019

4/10 Poor

Carlos, Lima

Disliked: Cleanliness, property conditions & facilities
De paso
Tuve que pedir todos los dias que me subieran toallas, y no estaban cuidadas. Tuve que exigir que hagan el aseo. La verdad no fue agradable la experiencia
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities, property conditions & facilities
Sabanas manchadas, tv no sirvio el primer dia, gimnasio en reparacion, piscina pequeña, ducha no tenia para colocar el jabon y shampoo, realmente para el precio me decepciono, fue mi 2da vez alli la 1ra hace 3 años y se deterioro
Stayed 2 nights in Jun 2019

10/10 Excellent

Javier, México

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, limpieza y servicio, buen trato del personal
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

John J

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2018

4/10 Poor

Roberth Crisbal

Liked: Cleanliness
Disliked: Staff & service
UNA EXPERIENCIA INSIGNIFICANTE.
Realmente es un hotel básico, su servicio de restaurant no ofrece una variadidad acorde para los tipos de gustos y necesidades. Solicite un sandwich y realmente el pan demasiado duro. Al momento de pagar tarde más de 20 minutos para cerrar cuenta. Sin contar que hice la reservación y al llegar al hotel no estaba registrada esta reserva y el monto que me habian indicado se incremento casi 2 dolares más.
Stayed 1 night in Sep 2018

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fernando, quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super bueno
Muy Bién.

8/10 Good

Max, Quito

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Tomar en cuenta
Me entregaron primero las dos habitaciones y no tenía agua caliente, nos cambiaron y una de las habitaciones era demasiado pequeña nada que ver con las primeras. No me pareció bien de cambiar algo bueno a algo con vista a una pared

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana en Guayaquil, viajando con niños. El hote brinda comodidad cuando viajas con niños. Camas amplias, comodas y limpias. Muy buena ubicación. Recomendado.

8/10 Good

Ariana, Machala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es bastante cómodo, buena ubicación.
En general todo estuvo muy bien. Sector seguro de la ciudad.

8/10 Good

victorm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ramiro, Arequipa Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guayaquil de paso
bien para una parada por espera de vuelo

6/10 Okay

Xiany, Costa Rica

Disliked: Property conditions & facilities, room comfort
Experiencia en Guayaquil
El servicio en la recepción es excelente. El servicio en el restaurante puede mejorar. la zona no se ve muy bonita. En toda la estadía no hubo modo que nos dejaran 2 toallas en el baño.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excelente! Rooms are cleans and it is in a very safe area. Will stay again.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

FRANCISCO, Cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Muy buen hotel, cómodo.

4/10 Poor

Lucas

Liked: Room comfort
Disliked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelente servicio

8/10 Good

Maryory chamorro, Quito

Liked: Cleanliness, property conditions & facilities, room comfort
Todo estuvo perfecto lamentablemente la persona de recepción el día que llegamos y a la 1 de la mañana llamo a la habitación para decirnos que debíamos desocupar la habitación porque según ella solo recervamos una habitación sencilla y no doblé cuando no fue así y están los mails de respaldo porque la reserva la hicimos por internet. Eso fue lo único malo en el servicio lamentable de resto todo perfecto

2/10 Terrible

Sebastián, Quito

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal servicio, camas y almohadas muy incomodas
Una estancia muy incomoda, el hotel esta mal mantenido, el aire acondicionado hacer mucho ruido, las camas y almohadas son viejas e incomodas. El desayuno es malo.

6/10 Okay

Lee, Korea

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean but
Room was clean but pool and jym was too small

10/10 Excellent

MayraC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien

4/10 Poor

Sabine callens, Belgica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ninguna relación calidad-precio
Experiencia para no repetir. Las camas tenían almohadas de terciopelo color Burdeos y nada limpias. Después de quejarnos nos dieron almohadas blancas normales. Dicen que tiene restaurante abierto a medio día y no abrió hasta las cinco. El aire acondicionado hace un ruido terrible. Y en la habitación no hay espacio para dos maletas. ¡Nunca más!

8/10 Good

Francisco, Cali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HM Buen hotel
Es un excelente hotel, cerca del aeropuerto y buenos centros comerciales.

10/10 Excellent

Anpagui, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio de pimera
Muy cómoda, el personal de recepción muy pero muy amable y servicial

10/10 Excellent

JOSEVALDO, VILA VELHA -ES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL HM INTERNATIONAL EN GUAYAQUIL
PROXIMO DO SAN MARINO SHOPPING, DO PARQUE NACIONAL HÁ 10 MINUTOS, MUITO BEM LOCALIZADO, POSSO IR CAMINHANDO AO SAN MARINO SHOPPING.