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Hotel Castell

Photo gallery for Hotel Castell

Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, iron/ironing board
Basic Single Room, 1 Bedroom | View from room
Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board
Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board
Triple Room | View from room

Overview of Hotel Castell

Hotel Castell

3.0 star property

7.6/10 Good

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
Map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas

Explore the area

  • Popular LocationAntonio Neumane Park8 min walk
  • Popular LocationMall del Sol Commercial Center15 min walk
  • Popular LocationGuayaquil Convention Center19 min walk
  • AirportGuayaquil (GYE-Jose Joaquin de Olmedo Intl.)5 min drive

Room options

About this area

Guayaquil

Located near the boardwalk, Hotel Castell is in Kennedy, a neighborhood in Guayaquil with good airport proximity. Museum of Anthropology and Contemporary Art and Nahim Isaias Museum are cultural highlights, and some of the area's attractions include Santa Ana Port and Barco Morgan. Looking to enjoy an event or a game while in town? See what's happening at Sports Federation of Guayas or Ramon Unamuno Stadium.
Visit our Guayaquil travel guideOpens in a new window
Map

What's nearby

  • World Trade Center - 6 min walk
  • Antonio Neumane Park - 8 min walk
  • Mall del Sol Commercial Center - 15 min walk
  • Policentro - 18 min walk
  • Guayaquil Convention Center - 19 min walk

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive

Restaurants

  • Villa Café - 2 min walk
  • Casa Res - 6 min walk
  • Central 593 - 5 min walk
  • La Casa Di Carlo - 8 min walk
  • Café Bombon’s - 6 min walk

About this property

Hotel Castell

3-star hotel located in Kennedy
Take advantage of free continental breakfast, a roundtrip airport shuttle, and a free daily manager's reception at Hotel Castell. The onsite restaurant, Restaurante Dona Moon, features international cuisine and light fare. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An area shuttle, an area shuttle, and express check-out
  • Luggage storage, a computer station, and tour/ticket assistance
  • Guest reviews speak well of the breakfast, helpful staff, and proximity to the airport
Room features
All 48 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Dona Moon

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (646 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

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Hotel
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Policies

Check-in

Check-in from noon - anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 11 per vehicle
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property

Property is also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Frequently asked questions

Is Hotel Castell pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Castell?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at Hotel Castell on Mar 31, 2023 start from $45.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Castell?

Self parking is free at this property.

What time is check-in at Hotel Castell?

Check-in is from noon - anytime.

What time is check-out at Hotel Castell?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Castell provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 11 per vehicle applies.

Where is Hotel Castell located?

Located in Kennedy, this hotel is within a 10-minute walk of World Trade Center and Antonio Neumane Park. San Marino Mall and Mall del Sol Commercial Center are also within 15 minutes.

Can I cancel my reservation for free at Hotel Castell and receive a full refund?

Yes, Hotel Castell offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Castell cancellation policy on our site for more details about any exclusions or requirements.

Hotel Castell Reviews

Hotel Castell Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 116 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 47 out of 116 reviews" "
" "8 - Good 41%
Rating 6 - Okay. 23 out of 116 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 7 out of 116 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 6 out of 116 reviews" "
" "2 - Terrible 5%

8.2/10

Cleanliness

8.3/10

Staff & service

7.3/10

Amenities

7.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

4/10 Poor

Robin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Manuel

Liked: Staff & service, property conditions & facilities
The bed is to dirty
Stayed 1 night in Jan 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Gregorio

Stayed 2 nights in Apr 2022

10/10 Excellent

Katty

Business traveler
Liked: Cleanliness, staff & service, amenities
Cómodo, confortable, buena ubicación.
Stayed 1 night in Apr 2022

6/10 Okay

Humberto

Disliked: Cleanliness, amenities
?
Stayed 1 night in Apr 2022

8/10 Good

SANTIAGO

Business traveler
Liked: Staff & service, property conditions & facilities
Excelente ubicación, motivos laborales.
Stayed 3 nights in Jan 2022

10/10 Excellent

Maria G

Stayed 2 nights in Jan 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to city, shopping and banks.
Stayed 2 nights in Mar 2021